2007 Honda Civic

WHILE DRIVING ON A HIGHWAY THE CAR STARTED FUMING WITH WHITE SMOKE AND IT GOT INSIDE THE CABIN OF THE CAR AND THE TEMPERATURE GAUGE WAS AT 100% ALL OF A SUDDEN AND HAD TO PULL THE CAR TO THE SHOULDER. IT IS A KNOWN MANUFACTURING DEFECT AND HONDA HAS A TECHNICAL SERVICE BULLETIN 10-048. BUT I WAS NEVER MAILED ABOUT THE PROBLEM AND WHEN CONTACTED HONDA MENTIONED THEY DO NOT HAVE TO UPDATE ME EVEN THOUGH IT IS A KNOWN PROBLEM. HONDA REPRESENTATIVE HAS BEEN REALLY RUDE AND DID NOT REPLY OR RAKE MY CALL FOR MORE THAN 10 DAYS TO REPLY ABOUT MY CASE. INSTEAD WHEN SHE CALLED SHE MENTIONED THAT ITS NOT THEIR PROBLEM AND THEY WILL NOT COVER IT.

I WAS DRIVING AND MY CAR SUDDENLY STOPPED IN THE MIDDLE OF A VERY BUSY ROAD, THE VEHICLE STARTED SMOKING WHILE I WAS INSIDE, IT WAS SO SCARY. I'M LUCKY THAT I'M ALIVE. THE VEHICLE WAS DIAGNOSED BY HONDA WITH A CRACKED ENGINE. HONDA WAS FULLY AWARE OF THE ENGINE BLOCK LEAK ISSUE BACK IN 2013. INSTEAD OF OFFERING A TOTAL RECALL TO FIX THE ISSUE FOR ALL THE RUNNING CIVICS, THEY SIMPLY OFFERED A 10 YEAR WARRANTY, IN CASE THE PROBLEM SURFACES. THIS IS A SAFETY ISSUE AND AUTHORITIES SHOULD INVESTIGATE HOW HONDA IS HANDLING THESE COMPLAINTS. THEY REFUSED TO TAKE RESPONSIBILITY AND STAND BY THEIR CUSTOMERS.

CAR BEGAN LEAKING ANTIFREEZE FROM THE ENGINE BLOCK. HONDA ADMITS THAT THIS IS A COMMON ISSUE WITH THIS YEAR AS WELL AS OTHERS BUT REFUSES TO PAY FOR REPAIRS. I HAVE APPEALED WITH AMERICAN HONDA TO NO AVAIL. THEY DO NOT CARE BECAUSE THE CAR IS OUTSIDE OF ITS WARRANTY EVEN THOUGH THEY WILL ADMIT THAT THE ENGINE IS A DEFECT BY HONDA. CAR WAS PARKED AT THE TIME, HAS NO DAMAGES, AND HAS BEEN PROPERLY MAINTAINED.

I WAS DRIVING MY 2007 HONDA CIVIC ON 8/17/19 WHEN I NOTICED MY VEHICLE TEMPERATURE GAUGE INCREASING AT A FAST RATE. I IMMEDIATELY PULLED OVER AND FOUND OUT THAT MY CAR DIDN'T HAVE ANY COOLANT. THINKING THAT THIS WAS THE PROBLEM, COOLANT WAS FILLED IN THE RADIATOR AND I WAS ABLE TO DRIVE THE CAR HOME. HOWEVER, LESS THAN A WEEK LATER, THE CAR BEGAN TO OVERHEAT ONCE AGAIN. AFTER INSPECTION, MY CAR WAS OUT OF COOLANT AGAIN. I TOOK MY CAR TO ED NAPLETON HONDA IN OAK LAWN ON 8/26/19 AND WAS TOLD THAT THE ENGINE CYLINDER BLOCK WAS CRACKED AND WAS CAUSING A LEAK OF THE COOLANT WHICH CAUSES OVERHEATING IN VEHICLES. ALTHOUGH THIS IS A KNOWN DEFECT IN HONDA CIVIC MODELS 2006-2009, I WAS TOLD THAT HONDA ISSUED TWO WARRANTY EXTENSIONS FOR UP TO 10 YEARS AND THAT MY CAR WAS TWO YEARS OUTSIDE OF THE WARRANTY. BECAUSE I'M THE ORIGINAL AND SOLE OWNER OF THE VEHICLE WITH GREAT MAINTENANCE HISTORY, THE DEALERSHIP'S SERVICE MANAGER SUBMITTED A GOODWILL REQUEST TO HONDA CORPORATE ASKING FOR THE COST OF REPAIR TO BE COVERED. HOWEVER, THE REQUEST WAS DENIED BY THE REGIONAL HONDA DISTRICT PARTS AND SERVICE MANAGER. I ESCALATED THE SITUATION TO HONDA CORPORATE AND FOUND OUT FROM A CUSTOMER SERVICE SPECIALIST THAT HONDA DID NOT SEND THE LETTER INFORMING ME OF THE DEFECT AND WARRANTY EXTENSION TO MY CORRECT ADDRESS. FURTHERMORE, IT WAS NOT AN ADDRESS THAT I HAD EVER PROVIDED TO HONDA. AFTER ESCALATING MY ISSUE TO THE REGIONAL CASE MANAGER, I WAS STILL REFUSED ANY ASSISTANCE. THERE ARE OVER 300 COMPLAINTS ABOUT CRACKED ENGINE BLOCKS IN 06-09 HONDA CIVICS ON THE CAR COMPLAINTS WEBSITE ALONE. MANY OWNERS STATE THAT THEIR VEHICLES BEGAN EXPERIENCING PROBLEMS SHORTLY AFTER THE WARRANTY EXPIRATION. THIS QUESTIONS HONDA'S KNOWLEDGE OF THE LONGEVITY OF THE ENGINE BLOCK AND ALL PARTS INVOLVED. I APPEAL TO NHTSA TO INVESTIGATE THIS ONGOING MATTER AND HOLD HONDA ACCOUNTABLE BY ENFORCING A RECALL.

NHTSA RECALL # 16V346 WAS ISSUED ON JULY 20, 2016 TO REPLACE FAULTY AIRBAGS THAT SPLIT ON IMPACT. THIS NOTICE ONLY REPLACED THE PASSAGE SIDE AIR BAG. I ASSUMED THE DRIVERS SIDE WOULD BE REPLACED AT A LATER DATE BUT AS YET HAVEN'T RECEIVED A NOTICE. ACCORDING TO THE HONDA AIRBAG INFLATOR RECALL CENTER, MAILED NOTIFICATION TO REPLACE THE DRIVERS AIRBAG WILL BEGIN IN APRIL 2019, BUT I HAVE NOT RECEIVED A RECALL NOTICE. I'M A SENIOR CITIZEN, 90 YRS OLD AND STILL DRIVING INDEPENDENTLY. AN IMPACT WITH A FAULTY AIRBAG DEPLOYMENT WOULD BE DEVASTATING AND POSSIBLY FATAL. THIS IS MY FORMAL CLAIM TO HAVE MY DRIVERS AIRBAG REPLACED AS SOON AS POSSIBLE. THANK YOU.

TAKATA RECALL HI I AM HAVING SEVERAL ISSUES WITH THE IGNITION NOT WANTING TO TURN FOR SEVERAL MOMENTS AFTER PUTTING THE KEY INSIDE TO START MY 2007 HONDA XIVIC LX SEDAN AND THEN ALL OF A SUDDEN THE LIGHTS AND POWER TO THE DOORS AND WINDOWS WORK BUT CAR WON'T ROLL OVER TO START. THE CAR HAS BEEN FLASHING A WRENCH LIKE BAR ALONG WITH WHAT LOOKS LIKE SHAPE OF THE MOTOR FOR 2 MONTHS AS WELL AD I'VE JUST HAD AN OIL CHANGE DONE 4 DAYS AGO BUT YET IT STILL READS OIL LIFE 5% B1 ON THE DASH WHICH WON'T CLEAR NOTHING WAS WRONG WITH SPARK PLUS OR ANYTHING ELSE UNDER HOOD FROM VALVOLINE'S STAND POINT WHEN CHECKED OTHER THAN WIPERS DON'T NEVER WANT TO SHUT OFF AS WELL. THANK YOU AND REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT