2007 Honda Civic

THE SUN VISORS ON THE 2007 HONDA CIVIC LX ARE DEFECTIVE. ONCE THE HINGE BREAKS, THE VISOR WILL NO LONGER STAY UP AND IT HANGS STRAIGHT DOWN BLOCKING MORE THAN ONE THIRD OF THE WINDSHIELD VISIBILITY. BECAUSE MY VISION IS DANGEROUSLY OBSTRUCTED I OFTEN HAVE TO MOVE THE VISOR SO THAT IT IS AGAINST THE DRIVER-SIDE WINDOW. WITH THE VISOR IN THIS POSITION, NEARLY HALF OF THE SIDE WINDOW VISIBILITY IS OBSTRUCTED CAUSING YET A DIFFERENT BUT EQUALLY DANGEROUS HAZARD. FURTHERMORE, WHEN MY VISOR IS AGAINST THE DRIVER-SIDE WINDOW AND I HAVE TO TURN, THE VISOR OFTEN HITS ME IN THE HEAD. IN ORDER TO PREVENT BEING HIT IN THE HEAD I HAVE TO HOLD THE VISOR IN PLACE WHILE TURNING. YOUR DEFECT IS NOT ONLY A COSMETIC NUISANCE IT IS ALSO VERY DANGEROUS. AS OUTLINED BELOW YOU CAN SEE THAT I HAVE HAD TO REPLACE MY VISORS AN UNREASONABLY EXCESSIVE NUMBER OF TIMES. PART DATE MILEAGE DRIVER VISOR07/19/073,179 DRIVER VISOR06/14/0814,071 PASSENGER VISOR08/30/0816,519 DRIVER VISOR09/16/0817,135 DRIVER VISOR11/06/1039,479 PASSENGER VISOR11/06/1039,479 I WILL GLADLY PRODUCE SUPPORTING DOCUMENTATION UPON REQUEST. *TR

I RECEIVED A LETTER FROM AMERICAN HONDA CORP. STATING THAT I NEEDED TO GET A SOFTWARE UPDATE ON MY 2007 HONDA CIVIC HYBRID IMA BATTERY. I TOOK THE CAR TO MY LOCAL DEALER AND SINCE THE UPDATE HAS BEEN INSTALLED THE CAR IS DANGEROUS TO DRIVE WHEN ENTERING THE FREEWAY. THE FAILURE TO ACCELERATE HAPPENS EVERYTIME I ENTER THE FREEWAY. THE CONSEQUENCES OF THIS FAILURE IS THAT CARS BEHIND COME UP ON ME VERY FAST AND I HAVE NO POWER TO GET IN THE FLOW OF TRAFFIC. IT HAS LITTLE ACCELERATION TO MATCH TRAFFIC FLOW. IT SEEMS THE CAR IS MOSTLY OPERATING ON THE SMALL ENGINE AND HAS LITTLE ASSIST FROM THE BATTERY,SINCE THE UPDATE HAS BEEN INSTALLED.I CALLED AMERICAN HONDA THEY SAID THERE WAS NO PROBLEM WITH THE UPDATE ON THE PERFORMANCE OF THE CAR AND THEY WOULD NOT DO ANYTHING REGARDING MY CONCERNS. I FEEL THIS CAR IS AN ACCIDENT WAITING TO HAPPEN. AS WELL ,HONDA SAID THEY WILL NOT CHANGE THE WARRANTY ON THE BATTERY EVEN THOUGH THEY HAVE CHANGED HOW THE BATTERY OPERATES SINCE THEY HAVE INSTALLED THE UPDATE. I ASK YOU TO CONSIDER TELLING HONDA TO RECALL THIS CAR AND MAKE IT SAFE TO DRIVE. I WANT MY CAR TO RUN THE WAY IT DID BEFORE THE SOFTWARE WAS INSTALLED. A SIDE COMPLAINT IS THAT THE GOOD GAS MILEAGE I GOT ON A TANK OF GAS AS DROPPED CONSIDERABLY SINCE THE UPDATE.. THANK YOU FOR YOUR CONSIDERATION ON TAKING ON THIS COMPLAINT.. P.S. THERE HAS BEEN NO ACCIDENT. I FILED THIS COMPLAINT SO THAT THERE IS NONE IN THE FUTURE. THE INCIDENT DATE OF AUGUST 11,2010 IS THE DATE THE NEW SOFTWARE WAS INSTALLED IN MY CAR. *TR

THIS IS REGARDING A 2007 HONDA CIVIC HYBRID. THE IMA SYSTEM/ELECTRIC BATTERY IS NOT WORKING AS IT USED TO. RECENTLY THERE WAS A SERVICE BULLETIN ISSUED BY HONDA TO HAVE THE IMA SOFTWARE UPDATED AT ANY HONDA DEALERSHIP. THE SERVICE BULLETIN DEALT WITH THE ISSUE OF THE ELECTRIC BATTERY NOT CHARGING PROPERLY AND NO/MINIMAL ASSIST FROM THE IMA SYSTEM WHEN ACCELERATING. THERE IS NO CHANGE IN HOW THE CAR IS PERFORMING AFTER THE SOFTWARE UPDATE AND THE MPG HAS GONE DOWN FROM 42 TO 32 MPG. THE ELECTRIC BATTERY IS NOT CHARGING AS IT USED TO INITIALLY AND THERE IS HARDLY ANY ASSIST WHEN ACCELERATING. MY WIFE AND I HAVE ALMOST GOTTEN INTO REALLY BAD ACCIDENTS WHEN TRYING TO MERGE ON THE FREEWAY. WITHOUT ANY ASSISTANCE FROM THE ELECTRIC BATTERY, THE CAR HAS LITERALLY NO ACCELERATION. ON A FEW OCCASIONS WE WERE ALMOST RUN OVER BY SEMI'S BECAUSE WE COULDN'T MERGE WITH THE TRAFFIC FAST ENOUGH. I'VE REPORTED THIS ISSUE TO MULTIPLE DEALERSHIPS IN BAY AREA CA BUT THEY INSISTED THERE IS NO PROBLEM WITH THE HYBRID BATTERIES. THEY STATE THAT IF THERE IS A PROBLEM THEN A WARNING LIGHT SHOULD COME UP ON THE DASHBOARD INDICATING THE PROBLEM. I DON'T KNOW WHY THE LIGHT IS NOT COMING ON BUT I PROVED TO MULTIPLE DEALERS THAT THE BATTERY CHARGE DOES NOT HOLD. THEY SAW HOW THE CAR WAS BEHAVING BUT SAID THEY WERE NOT ABLE TO DO ANYTHING TILL THE VEHICLE'S ONBOARD COMPUTER INDICATED THAT THERE WAS AN ISSUE WITH THE IMA SYSTEM. I THEN CONTACTED HONDA USA AND REPORTED THE ISSUE. THEY WERE POLITE BUT DECLINED ANY HELP. THEY ALSO SAID THAT THE CAR HAS AN ONBOARD COMPUTER THAT DISPLAYS AN ERROR IF THERE IS AN ISSUE. I TOLD THEM THAT THIS PROBLEM CAN CAUSE FATAL ACCIDENTS ON THE HIGHWAY BECAUSE THE CAR DOES NOT HAVE ANY POWER AND IT IS NOT FIT TO BE DRIVEN ON THE HIGHWAY BUT HONDA USA SAID THAT THEY WERE NOT AWARE OF ANY SUCH ISSUE. I STRONGLY FEEL THAT THEY ARE AWARE OF THE ISSUE AND EVEN TRIED TO CORRECT IT VIA THE LATEST SOFTWARE UPDATE BUT IT DIDN'T WORK AND THEY'RE NOT WILLING TO REPLACE THE BATTERY. *TR

SEPTEMBER 2007 HONDA CIVIC HYBRID WITH ONLY 37000KM TO DATE. I HAVE NOTICED EXCESSIVE VIBRATION AND TODAY THOUGH OUT THE REAR. DRIVER WHEEL WAS OUT OF LINE, LEANING INWARDS AT THE TOP. I VISITED THE DEALER AND WAS TOLD THE CAR NEEDED A "REAR SUSPENSION ALIGNMENT". I'M AN ENGINEER AND DIDN'T BUY THIS EXPLANATION. RESEARCHING ON INTERNET THIS EVENING I FOUND MANY REPORTS THAT THERE IS A MAJOR DEFECT WITH THE REAR SUSPENSION. IT'S NOT AN ALIGNMENT PROBLEM BUT A FAILURE OF THE SUSPENSION ARMS. HAS HONDA PUT OUT A RECALL, IN ANY CASE WE HAVE A 7 YEAR EXTENDED WARRANTY BUT NO DOUBT AN UPCOMING BATTLE WITH THE DEALER UNLESS HONDA COMES FORWARD TO HONOR THEIR COMMITMENT TO SAFETY. MANY REPORT THE CONDITION IS DANGEROUS DUE TO EXCESSIVE REAR TIRE WEAR. UPDATED 12/30/10 *BF WE ARE IN CANADA, CAN YOU ADVISE TO WHOM WE SHOULD MAKE OUR COMPLAINT. UPDATED 11/02/10 THE CONSUMER STATED THE DEALERSHIP MADE THE REPAIRS TO HIS VEHICLE AT NO CHARGE. HOWEVER, HE DID HAVE TO PURCHASE NEW TIRES. UPDATED 01/10/11*JB *TR

THE DRIVER'S SIDE SUN VISOR IN MY 2007 HONDA CIVIC HAS SPLIT AT THE SEAM TWICE, AND I HAVE HAD IT REPLACED BY MY LOCAL HONDA DEALER BOTH TIMES. IT STARTS TO SPLIT SLOWLY, BUT WITH EACH USE GETS GRADUALLY WORSE UNTIL IT JUST HANGS LIMPLY, OBSTRUCTING MY VIEW OF THE ROAD. THE 2ND TIME IT WAS REPLACED, HONDA SAID I WAS OUT OF WARRANTY AND WOULD NOT FULLY PAY FOR THE REPLACEMENT PART (THIS WAS IN THE SPAN OF APPROX. 1 YEAR). WHEN THE VISOR WAS BROKEN, I HAD SEVERAL NEAR-WRECKS DUE TO THE VISOR BEING DIRECTLY IN MY VIEW OF THE ROAD. IT IS DANGEROUS BECAUSE AS A DRIVER, YOU EITHER HAVE TO ACCEPT THAT THE SUN WILL BE IN YOUR EYES AND WILL BLOCK YOUR VIEW OR THE VISOR WILL BE IN YOUR WAY AND OBSTRUCT YOUR VIEW. THIS IS AN EVERY-DAY OCCURRENCE, AS A VISOR IS USED ALMOST DAILY. THE SECOND TIME I HAD IT REPLACED, I TOOK A BINDER CLIP (FOUND AT ANY OFFICE SUPPLY STORE) AND CLIPPED IT OVER THE SEAM TO KEEP IT HELD TOGETHER. I HAVE NOT HAD THE PROBLEM OF THE SEAM SPLITTING SINCE I HAVE PUT THE CLIP THERE, BUT THIS SHOULD NOT BE HAPPENING, AND I SHOULD NOT HAVE TO HOLD MY 2007 VEHICLE TOGETHER WITH A PAPER CLIP. *TR

I AM THE OWNER OF A 2007 HONDA CIVIC HYBRID LIVING IN LOS ANGELES, CALIFORNIA SO I'M SURE YOU ARE ALREADY AWARE OF WHAT THIS IS REGARDING. STARTING IN THE WINTER OF 2009, I NOTICED THAT MY MILEAGE WAS BEGINNING TO DROP AND THAT THE ACCELERATION OF MY VEHICLE WAS DIMINISHING SIGNIFICANTLY. BEFORE THIS PROBLEM STARTED, I WAS AVERAGING AROUND 45 MILES PER GALLON BUT THIS HAS SINCE DIMINISHED TO AROUND 34. I GOT THE CAR CHECKED OUT REPEATEDLY AND THEY PUT SOME SORT OF UPDATE ON MY BATTERY AND TOLD ME NOTHING WAS WRONG BUT THEN THERE WAS AN ARTICLE ABOUT THIS PROBLEM IN THE LOS ANGELES TIMES. HONDA THEN OFFERED ANOTHER SOFTWARE UPDATE TO "FIX" THE PROBLEM BUT I HAVE HEARD NOTHING BUT NEGATIVE THINGS ABOUT IT. A FRIEND OF MINE WHO HAS THE EXACT SAME MAKE AND MODEL AS ME GOT THIS NEW UPDATE AND NOTHING AT ALL CHANGED AND HE IS STILL GETTING A CHECK EMISSIONS SYSTEM WARNING ON HIS DASHBOARD. I DON'T KNOW WHO ELSE I SHOULD BE CONTACTING ABOUT THIS ISSUE BUT I HOPE TO FIND OUT WHATEVER I CAN TO HELP GET WHATEVER COULD BE DONE TO GET SOME SORT OF A RECALL ON THIS CAR IN MOTION. IT IS INSULTING WHAT HONDA IS PUTTING US THROUGH AND IS MAKING ME SERIOUSLY CONSIDER ABANDONING THE HONDA MARK FOREVER. *TR

THE IMA BATTERY PACK IN MY 2007 HONDA CIVIC HYBRID FAILED AT 68,000 MILES. PRIOR TO THE FAILURE, ON ONE OCCASION THE ENGINE SHUT DOWN AT A STOP SIGN AND HAD TO BE RESTARTED. THE BATTERY FAILURE OCCURRED WHILE MY WIFE WAS DRIVING THE CAR ON A FREEWAY AND THE FAILURE RESULTED IN A CONSIDERABLE DROP IN POWER, BUT THE CAR CONTINUED TO RUN ON THE GASOLINE ENGINE ALONE. HONDA PREVIOUSLY INSTALLED A SOFTWARE UPDATE IN THE VEHICLE APPARENTLY TO ADDRESS BATTERY ISSUES. HONDA IS REPLACING THE BATTERY PACK UNDER WARRANTY. *TR

TL*THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING UNDER 20 MPH THE VEHICLE MADE A RATTLING SOUND ON THE FRONT PASSENGER SIDE. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS MAKING A RIGHT OR LEFT TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO REPLACED THE FRONT AXLE BUT THAT HAS NOT REMEDIED THE FAILURE. THE DEALER COULD NOT DETERMINE WHAT CAUSED THE NOISE WHICH MADE IT IMPOSSIBLE FOR THEM TO REPAIR THE VEHICLE. THE CONTACT STATED THAT SOMETHING WAS VERY WRONG WITH THE VEHICLE AND FEARS THAT A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS 48,000.

TL*THE CONTACT OWNS A 2007 HONDA CIVIC HYBRID. THE CONTACT STATED THAT THERE WAS A LOSS OF ACCELERATION CAPABILITIES WHICH OCCURRED AFTER SOFTWARE UPGRADE. THE CONTACT STATED THAT WHEN HE WAS UNABLE TO ACCELERATE ON ANY SURFACE UNLESS IT WAS FLAT AND USUALLY WITHIN THE CITY LIMITS. THE CONTACT CALLED THE DEALER WHO OFFERED NO ASSISTANCE. THE CONTACT CALLED THE MANUFACTURER SEVERAL TIMES WHO ALSO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.