2007 Honda Civic

TL* THE CONTACT OWNS A 2007 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE SEAT BELT WOULD NOT DISENGAGE. THE CONTACT MENTIONED THAT HE HAD TO CONTINUE TO PRESS THE RELEASE BUTTON AND MOVE IT AROUND IN ORDER TO DISENGAGE IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 135,000.

2007 CIVIC HYBRID WITH 46000 MI, THE IMA BTRY IS VERY WEAK, AND HONDA REFUSES TO HONOR THEIR 80000 MI WARRANTY. FOR THE 1ST TWO YEARS THE MILEAGE WAS 51.3 MPG. NOW IT HAS DROPPED TO 39 - 42 MPG, AND THE IMA BATTERY RARELY BOOSTS THE CAR DURING ACCELERATION. THIS IS DANGEROUS WHEN ENTERING AN INTERSTATE HWY, AND EVEN PULLING OUT OF MY HOUSING DEVELOPMENT ONTO THE 45 MPH ROAD BESIDE US. ENGINE RARELY STOPS WHEN STOPPED AT A TRAFFIC LIGHT, WHICH IT USED TO DO ALL OF THE TIME. BOTH LOCAL HONDA DEALER AND HONDA OF AMERICA SAY THEY CANNOT REPLACE BATTERY UNTIL THE COMPUTER GIVES A CODE SAYING IT NEEDS TO BE REPLACED. THUS I PAID SEVERAL THOUSAND DOLLARS EXTRA FOR A CAR THAT DOES NOT SAVE MUCH GAS AND IS UNSAFE TO DRIVE. IF I DRIVE LOCALLY WITH NO A/C, THE IMA SYSTEM WILL SHOW 6 OR 7 SQUARES OF CHARGE WHEN I PARK IT. WHEN I START THE CAR THE NEXT DAY, THE CHARGE WILL DROP TO 1 - 3 SQUARES IN THE APPROX 1 BLOCK TO THE ENTRANCE TO MY HOUSING DEVELOPMENT, DRIVING AT 15 MPH. THEN, WHEN I STOP AT THE STOP SIGN AND TRY TO ACCELERATE TO 45 MPH TO BLEND INTO THE TRAFFIC I HAVE NO BOOST FROM THE HYBRID SYSTEM. LAST MONDAY I ALMOST GOT RUN OVER BY A SEMI WHILE TRYING TO ACCELERATE UP TO 60 MPH WHEN ENTERING THE INTERSTATE HWY. THIS CAR IS NO LONGER SAFE TO DRIVE! *TR

ORIGINAL OWNER. AFTER IMA BATTERY SOFTWARE UPGRADE OWNER NOW EXPERIENCES RANDOM LOSS OF BATTERY POWER LEVEL. BATTERY INDICATOR RANDOMLY FALLS TO 1 BAR AND DURING THIS TIME, SLUGGISH TO POOR ACCELERATION, ESPECIALLY IN HIGHWAY MERGE SITUATIONS PLACING OWNER IS DANGEROUS SITUATIONS. WHEN BATTERY CHARGED AT LEAST 50%, ACCELERATION IS ACCEPTABLE AS THE IMA ASSIST IN ACCELERATION. *TR

RE: [XXX] BEFORE DESCRIPTION LET ME SAY THAT THIS VEHICLE IS MY THIRD HONDA HYBRID CAR. THE FIRST, AN EARLY INSIGHT WAS ENTIRELY SATISFACTORY. I WISH I STILL OWNED IT. IT IS TRUE THAT IT DID GO THROUGH THE IMA BATTERY RECONDITIONING CYCLE OCCASIONALLY, BUT NOT VERY OFTEN THE SECOND, A CIVIC HYBRID, WAS ALSO QUITE SATISFACTORY. THE THIRD, A 2007 CIVIC HYBRID, IS THE PROBLEM. I WISH I HAD NEVER TRADED UP (DOWN?) TO IT. AG AN EARLY POINT THE COMPUTER INDICATED AN IMA PROBLEM, AND THE SERVICE PEOPLE TOLD ME THAT THE COMPUTER INDICATED THAT THE IMA BATTERY WAS MALFUNCTIONING. YOUR EXPERTS REQUIRED THAT THE COMPUTER BE REPROGRAMMED SO THAT THE COMPUTER NO LONGER REPORTED THE IMA PROBLEM. I CONTINUE TO BE TOLD THAT SINCE THE COMPUTER SAYS THERE IS NOTHING WRONG THERE IS NOTING THAT THE DEALER CAN DO TO FIX THE PROBLEM. AT PRESENT ABOUT FIVE OR SIX TIMES EACH DAY THE INDICATOR FOR IMA CHARGE DROPS TO 2 AND THE IMA STOPS PROVIDING ASSIST WAITING FOR THE BATTERY TO RECHARGE. AFTER A WHILE THE CHARGE INDICATOR JUMPS UP TO FULL, USUALLY WITH DO PARTIAL FULL STEPS, AND THEN THE BOOST RESUMES WORK. HOWEVER IF I CLIMB ANY REASONABLE HILL ON THE HIGHWAY THE CHARGE INDICATOR DROPS TO THE POINT WHERE THERE IS NO BOOST. IT IS QUITE CLEAR THAT THE BATTERY WILL NOT HOLD A PROPER CHARGE. IT IS INCREASINGLY BECOMING A SAFETY PROBLEM SINCE WHEN STARTING UP IN TRAFFIC I CANNOT RELY ON THE IMA BOOST TO BE THERE WHEN NEEDED. QUITE HONESTLY, I THINK IT IS LONG PAST TIME FOR YOU TO HONOR THE WARRANTY AND REPLACE THE IMA BATTERY. IF THERE IS SOME OTHER CAUSE FOR THE PROBLEM, THEN IT NEEDS FIXING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AIR CONDITIONING WAS WORKING INTERMITTENTLY. WOULD BLOW COOL AIR THEN WARM AIR. CALLED THE MECHANIC AND HE ASKED ME TO BRING IN THE CAR. BEFORE I COULD DO THAT, THE CAR OVERHEATED AND SMELLED OF BURNING SMOKE. TOOK THE CAR TO THE MECHANIC. THEY REPLACED THE WATER PUMP - SAID IT WAS LEAKING. AFTER REPLACING THAT, THEY TESTED IT AND FOUND A CRACKED ENGINE BLOCK. WAS INFORMED THAT I WOULD HAVE TO TAKE MY CAR TO THE DEALER FOR A NEW ENGINE. AFTER RESEARCHING THIS ON THE INTERNET, FOUND IT WAS UNDER AN EXTENDED 8 YEAR WARRANTY BY HONDA. THE DEALER WOULD NOT PAY FOR THE LOANER OR RENTAL CAR, SO I AM OUT A RENTAL FOR A WEEK, PLUS THE COST OF THE WATER PUMP AT $362, PLUS A MISSED DAY OF WORK TO FIGURE THIS ALL OUT, PLUS THE DEPRECIATION ON MY CAR THAT IS NOW CONSIDERED A DEFECTIVE AUTOMOBILE. IT'S A HONDA 2007 CIVIC EX. *TR

DEFECTIVE REAR UPPER CONTROL ARMS ON THE 2006 - 2007 HONDA CIVICS. HONDA CHOSE TO WITHHOLD THIS INFORMATION FROM CONSUMERS AND ONLY TO ISSUE A SERVICE BULLETIN TO DEALERSHIPS. THIS ISSUES CAUSES YOUR CAR TO GO OUT OF ALIGNMENT AND YOUR TIRES TO HAVE AN IRREGULAR WEAR PATTERN. THIS IS AN ISSUE THAT CREATES AN EXCESSIVE AMOUNT OF NOISE FROM YOUR TIRES AND MAY IMPEDE YOUR ABILITY TO STOP AND TO TURN. THIS CAN BE DANGEROUS AND EXPENSIVE, AT IT CAN ALSO CAUSE PREMATURE WEAR TO YOUR SUSPENSION SYSTEM. HONDA'S DECISION TO DELIBERATELY WITHHOLD THIS INFORMATION FROM CONSUMERS PUTS CONSUMERS AT RISK WHEN IT IS LEFT TO THE DEALERSHIP TO BE THE ONES TO DETERMINE WHICH CARS ARE INVOLVED/AFFECTED. THIS IS NOT JUST AN ISOLATED INCIDENT WHERE ONLY A FEW CARS HAVE BEEN AFFECTED AND NUMEROUS CONSUMERS HAVE HAD THEIR TIRES RUINED DUE TO THIS DEFECT. HTTP://HONDA-TECH.COM/SHOWTHREAD.PHP?T=2225229 MY TIRES ARE 60,000 MILE ALL SEASON TIRES THAT HAVE BEEN COMPLETELY DESTROYED AT 24,000 MILES. THEY ARE EXTREMELY LOUD AND ALTHOUGH THE TREAD DEPTH IS EXACTLY THE SAME ON ALL FOUR TIRES. BECAUSE I ROTATE THE TIRES EVERY 4,000 MILES, NO ONE AT HONDA EVER DETERMINED THAT MY CAR WAS ONE OF THE ONES THAT HAD THE DEFECT. I BELIEVE THAT HONDA DID NOT WANT TO HAVE TO ISSUE A RECALL BECAUSE THEY DID NOT WANT TO PUT OUT THE EXPENSE TO DO SO AND FELT THEY WOULD DEAL WITH CONSUMERS ON A CASE BY CASE BASIS. I HAVE HAD THE PROBLEM CORRECTED AND HAVE HAD THE SERVICE MANAGER DRIVE MY CAR, SUBSEQUENT TO THE REPAIR. HE DOES NOT DISPUTE THE FACT THAT THE TIRES ARE LOUD AND THAT THE DAMAGE TO THE TIRES WAS DONE SPECIFICALLY DUE TO THE DEFECT. HOWEVER, HONDA IS STILL REFUSING TO REPLACE MY TIRES. I DO NOT FEEL COMFORTABLE DRIVING MY FAMILY ON TIRES THAT HAVE BEEN RUINED SOLEY BECAUSE OF THIS DEFECT AND FEEL THAT HONDA NEEDS TO NOT ONLY ISSUE A SAFETY RECALL FOR THE DEFECT BUT ALSO NEEDS TO BE RESPONSIBLE FOR REPLACING THE TIRES THAT HAVE BEEN DAMAGED DUE TO THE DEFECT! *KB

I BEGAN TO HEAR A NOISE COMING FROM THE RIGHT REAR OF THE CAR IN APRIL 2011. OVER TIME THE NOISE PROGRESSIVELY BECAME WORSE. I RECENTLY NOTICED THAT THE RIGHT REAR TIRE HAS BEEN WEARING IMPROPERLY. I CHECKED ONLINE TO SEE IF ANYONE ELSE HAD THIS ISSUE. WHILE RESEARCHING THE PROBLEM, EVERY HONDA CIVIC WEBPAGE AND FORUM THAT I WENT TO WAS FILLED WITH THIS PARTICULAR PROBLEM (RIGHT REAR CONTROL ARM CAUSING RAPID WEAR OF THE TIRES). I FOUND THAT HONDA HAD EVEN SENT OUT A SERVICE BULLETIN ON 2-8-08 REGARDING THIS ISSUE. I FIGURED WITH THIS MANY COMPLAINTS, THERE MUST HAVE BEEN A RECALL NOTICE THAT I DID NOT RECEIVE. IN JULY 2011 I BROUGHT MY CIVIC TO MAJESTIC HONDA OF RHODE ISLAND TO HAVE MY VEHICLE CHECKED AND ASKED IF THERE HAD BEEN A RECALL. I WAS TOLD THAT THERE WAS NO RECALL BUT THEY DID CONFIRM THE PROBLEM AFTER PERFORMING A DIAGNOSTIC WHICH COST ME $111.02. MY CIVIC NEEDED A NEW CONTROL ARM, 4 NEW TIRES, AND AN ALIGNMENT. THESE REPAIRS WOULD COST AN ADDITIONAL $1066.75 OR MORE PLUS TAX. I EXPLAINED TO THEM THAT, HAD HONDA JUST SENT OUT A SERVICE NOTICE TO ITS CUSTOMERS WHEN THEY FIRST NOTICED THAT THERE WAS A CONTROL ARM ISSUE, WE COULD HAVE ADDRESSED THE ISSUE FOR ONLY $455.00 -- THE COST OF A CONTROL ARM AND AN ALIGNMENT. MY SPEECH FELL UPON DEAF EARS. I COULD TELL BY THEIR DEMEANOR THAT THEY HAD HEARD MY STORY BEFORE AND DID NOT CARE AT ALL. ALL I GOT WAS, "WE'RE NOT RESPONSIBLE; CONTACT HONDA AMERICA." AFTER WRITING TO YOU, I WILL BE CONTACTING HONDA AMERICA. *TR