2007 Honda Civic

2007 HONDA HYBRID, PURCHASED NEW ON 05/26/2007 AT ED MORSE HONDA IN RIVIERA BEACH FLORIDA. LISTING OF AUTO PROBLEMS DEALER MADE AWARE OF SINCE PURCHASE: *12/27/2007 LEFT FRONT WINDOW REGULATOR FAILED: UNDER WARRANTY/REPLACED *05/01/2009 IMA (HYBRID BATTERY) INDICATOR BEGINS TO DROP TO ON BAR, ACCELERATION FEELS ROUGH. INSPECTED BUT FOUND NO PROBLEMS, YET AUTO STILL HAD SAME PROBLEMS UNTIL IT FAILED. *07/10/2010 IMA(HYBRID BATTERY) AND ENGINE LIGHT ON, BATTERY DROPS TO NO INDICATION BARS. DEALER REPROGRAMMED INTERNAL SOFTWARE, UNDER WARRANTY *07/27/2010 LEFT FRONT WINDOW FELL IN, UNABLE TO OPERATE, OUT OF USE UNTIL REPAIRED (HAD TO REPLACE WINDOW AND REGULATOR, BUT WINDOW NOT BROKEN, DEALER INSISTED HAD TO REPLACE BOTH). CHARGE $431.68, DEALER STATES NO LONGER UNDER WARRANTY, YET SAME WINDOW HAD FAILED ON 12/27/2007. *07/26/2010 IMA (HYBRID BATTERY) SOFTWARE UPDATED AGAIN, HAD BEEN DONE 07/10/2010. STILL UNDER WARRANTY. *12/09/2010 IMA FAILED (HYBRID BATTERY) AND ENGINE LIGHT ON. DEALER REPLACED IMA BATTERY, UNDER WARRANTY. FIRST REPORTED CONCERN TO DEALER 05/01/2009. TWO UPDATES TO SOFTWARE ATTEMPTS UNSUCCESSFUL. RECALL DOCUMENTED BY HONDA. *12//18/2010 LEFT FRONT WHEEL BEARING FAILURE. CHARGED $48.69 TO DIAGNOSE. DEALER ASKING ABOUT $400.00 TO REPAIR. UNABLE TO AFFORD DEALER COST, REPAIRED ELSEWHERE. HAVE LEARNED THERE MAY BE A RECALL ON SAME ISSUE NHTSA #: 07V399000. *01/15/2011 GAS CAP DOOR LEVER FAILED. UNABLE TO OPEN GAS CAP DOOR TO PUMP GAS. MECHANISM BROKE THAT HAS CABLE TRAVELING FROM DRIVER'S SEAT TO GAS CAP DOOR. HAD TO DISMANTLE COMPONENT FROM WITHIN THE TRUNK TO OPEN. I WAS AT A GAS STATION WHEN THIS HAPPENED AT NIGHT. DEALER IS NOT OPEN AT THIS TIME. VERY CONCERNED WITH CAR'S MULTIPLE FUNCTION FAILURES. NON OF WHICH HAVE BEEN CAUSED BY DRIVER. AS CAN BE NOTED, THE ITEMS THAT HAVE FAILED COULD ALL LEAD TO EMERGENCY SITUATIONS. HAVE ALL RECEIPTS TO VERIFY THE ABOVE. NEED HELP. PLEASE. *TR

ON MY 2007 HONDA CIVIC HYBRID THE IMA BATTERY WILL SUDDENLY DROP FROM A CHARGE TO NO CHARGE. WHEN THIS HAPPENS THE CAR LOSES ALMOST ALL ACCELERATION POWER BECAUSE THE GASOLINE ENGINE IS FORCED TO CHARGE THE BATTERY UP. THIS HAS HAPPENED TO ME DURING ACCELERATION ONTO MAJOR HIGHWAYS DURING RUSH HOUR WHICH IS EXTREMELY DANGEROUS WITHOUT ACCELERATION POWER. I WOULD LIKE HONDA MOTOR TO ADDRESS THIS ISSUE INSTEAD OF ISSUING SOFTWARE RECALLS THAT DO NOTHING TO THE CAR. *TR

HONDA CIVIC HYBRID IMA NO ASSIST OR LACK OF ASSIST AND MILEAGE REDUCTION AFTER IMA SOFTWARE RECALL UPDATE. I HAD NO ISSUES PRIOR TO THE IMA RECALL SOFTWARE UPDATE PERFORMED AT THE DEALER. THE CAR SEEMS TO NOW USE LESS ELECTRIC MOTOR POWER TO ACCELERATE OR TO GO UP HILLS. THIS CAN BECOME DANGEROUS IN CERTAIN SITUATIONS. ALSO THE CAR HAS SEEN A DECREASE IN FUEL ECONOMY OF 16% CITY AND 24% HIGHWAY. CONTACTED 2 DIFFERENT HONDA DEALERSHIPS AND THEY BOTH SAID SOME PEOPLE HAVE THE SAME ISSUES BUT HONDA DOES NOT HAVE A SOLUTION FOR THEM. CALLED HONDA MOTOR CORP. DIRECTLY TO TRY TO GET WARRANTY FIX OR AT LEAST FOR THEM TO UNINSTALL THE IMA SW UPDATE AND THEY SAID THEY CANNOT DO THAT. THEY WILL NOT REPLACE MY BATTERY WHICH IS STILL UNDER THE 8 YEAR WARRANTY OR RESOLVE MY SW UPDATE ISSUES. IT SEEMS WITH SO MANY PEOPLE HAVING AN ISSUE SOMEONE LIKE THE GOVERNMENT SHOULD STEP IN AND FORCE HONDA TO RECTIFY THE ISSUES FOR FREE RATHER THAN HAVING PEOPLE WASTE THEIR TIME GOING TO SMALL CLAIMS COURT OR FILING A CLASS ACTION SUIT. *TR

TL*THE CONTACT OWNS A 2007 HONDA CIVIC HYBRID. THE CONTACT RECEIVED NOTIFICATION FROM THE DEALER TO BRING HIS VEHICLE IN FOR SERVICING WHERE THEY PERFORMED AN IMA SERVICE UPGRADE. AFTER THE SERVICING, THE CONTACT STATED THE ELECTRIC MOTOR ASSIST DID NOT WORK. BOTH THE DEALER AND MANUFACTURE WERE CONTACTED WHO INFORMED THE CONTACT THAT THE SOFTWARE UPGRADE COULD NOT BE UNDONE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 59,000. THE FAILURE MILEAGES WAS APPROXIMATELY 56,000.

TL*THE CONTACT OWNS A 2007 HONDA CIVIC HYBRID. THE CONTACT STATED THAT IN AUGUST 2010, THE DEALER REPROGRAMMED THE COMPUTER WHICH CAUSED THE VEHICLE TO LOSE POWER AND NOT ACCELERATE NORMALLY. THE VEHICLE WAS INSPECTED BY THE DEALER WHO STATED THAT THE REPROGRAMMING WAS THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

I RECEIVED A LETTER FROM AMERICAN HONDA CORP. STATING THAT I NEEDED TO GET A SOFTWARE UPDATE ON MY 2007 HONDA CIVIC HYBRID IMA BATTERY. I TOOK THE CAR TO MY LOCAL DEALER AND SINCE THE UPDATE HAS BEEN INSTALLED THE CAR IS DANGEROUS TO DRIVE WHEN ENTERING THE FREEWAY. THE FAILURE TO ACCELERATE HAPPENS EVERYTIME I ENTER THE FREEWAY. THE CONSEQUENCES OF THIS FAILURE IS THAT CARS BEHIND COME UP ON ME VERY FAST AND I HAVE NO POWER TO GET IN THE FLOW OF TRAFFIC. IT HAS LITTLE ACCELERATION TO MATCH TRAFFIC FLOW. IT SEEMS THE CAR IS MOSTLY OPERATING ON THE SMALL ENGINE AND HAS LITTLE ASSIST FROM THE BATTERY,SINCE THE UPDATE HAS BEEN INSTALLED.I CALLED AMERICAN HONDA THEY SAID THERE WAS NO PROBLEM WITH THE UPDATE ON THE PERFORMANCE OF THE CAR AND THEY WOULD NOT DO ANYTHING REGARDING MY CONCERNS. I FEEL THIS CAR IS AN ACCIDENT WAITING TO HAPPEN. AS WELL ,HONDA SAID THEY WILL NOT CHANGE THE WARRANTY ON THE BATTERY EVEN THOUGH THEY HAVE CHANGED HOW THE BATTERY OPERATES SINCE THEY HAVE INSTALLED THE UPDATE. I ASK YOU TO CONSIDER TELLING HONDA TO RECALL THIS CAR AND MAKE IT SAFE TO DRIVE. I WANT MY CAR TO RUN THE WAY IT DID BEFORE THE SOFTWARE WAS INSTALLED. A SIDE COMPLAINT IS THAT THE GOOD GAS MILEAGE I GOT ON A TANK OF GAS AS DROPPED CONSIDERABLY SINCE THE UPDATE.. THANK YOU FOR YOUR CONSIDERATION ON TAKING ON THIS COMPLAINT.. P.S. THERE HAS BEEN NO ACCIDENT. I FILED THIS COMPLAINT SO THAT THERE IS NONE IN THE FUTURE. THE INCIDENT DATE OF AUGUST 11,2010 IS THE DATE THE NEW SOFTWARE WAS INSTALLED IN MY CAR. *TR

THIS IS REGARDING A 2007 HONDA CIVIC HYBRID. THE IMA SYSTEM/ELECTRIC BATTERY IS NOT WORKING AS IT USED TO. RECENTLY THERE WAS A SERVICE BULLETIN ISSUED BY HONDA TO HAVE THE IMA SOFTWARE UPDATED AT ANY HONDA DEALERSHIP. THE SERVICE BULLETIN DEALT WITH THE ISSUE OF THE ELECTRIC BATTERY NOT CHARGING PROPERLY AND NO/MINIMAL ASSIST FROM THE IMA SYSTEM WHEN ACCELERATING. THERE IS NO CHANGE IN HOW THE CAR IS PERFORMING AFTER THE SOFTWARE UPDATE AND THE MPG HAS GONE DOWN FROM 42 TO 32 MPG. THE ELECTRIC BATTERY IS NOT CHARGING AS IT USED TO INITIALLY AND THERE IS HARDLY ANY ASSIST WHEN ACCELERATING. MY WIFE AND I HAVE ALMOST GOTTEN INTO REALLY BAD ACCIDENTS WHEN TRYING TO MERGE ON THE FREEWAY. WITHOUT ANY ASSISTANCE FROM THE ELECTRIC BATTERY, THE CAR HAS LITERALLY NO ACCELERATION. ON A FEW OCCASIONS WE WERE ALMOST RUN OVER BY SEMI'S BECAUSE WE COULDN'T MERGE WITH THE TRAFFIC FAST ENOUGH. I'VE REPORTED THIS ISSUE TO MULTIPLE DEALERSHIPS IN BAY AREA CA BUT THEY INSISTED THERE IS NO PROBLEM WITH THE HYBRID BATTERIES. THEY STATE THAT IF THERE IS A PROBLEM THEN A WARNING LIGHT SHOULD COME UP ON THE DASHBOARD INDICATING THE PROBLEM. I DON'T KNOW WHY THE LIGHT IS NOT COMING ON BUT I PROVED TO MULTIPLE DEALERS THAT THE BATTERY CHARGE DOES NOT HOLD. THEY SAW HOW THE CAR WAS BEHAVING BUT SAID THEY WERE NOT ABLE TO DO ANYTHING TILL THE VEHICLE'S ONBOARD COMPUTER INDICATED THAT THERE WAS AN ISSUE WITH THE IMA SYSTEM. I THEN CONTACTED HONDA USA AND REPORTED THE ISSUE. THEY WERE POLITE BUT DECLINED ANY HELP. THEY ALSO SAID THAT THE CAR HAS AN ONBOARD COMPUTER THAT DISPLAYS AN ERROR IF THERE IS AN ISSUE. I TOLD THEM THAT THIS PROBLEM CAN CAUSE FATAL ACCIDENTS ON THE HIGHWAY BECAUSE THE CAR DOES NOT HAVE ANY POWER AND IT IS NOT FIT TO BE DRIVEN ON THE HIGHWAY BUT HONDA USA SAID THAT THEY WERE NOT AWARE OF ANY SUCH ISSUE. I STRONGLY FEEL THAT THEY ARE AWARE OF THE ISSUE AND EVEN TRIED TO CORRECT IT VIA THE LATEST SOFTWARE UPDATE BUT IT DIDN'T WORK AND THEY'RE NOT WILLING TO REPLACE THE BATTERY. *TR

THE IMA BATTERY PACK IN MY 2007 HONDA CIVIC HYBRID FAILED AT 68,000 MILES. PRIOR TO THE FAILURE, ON ONE OCCASION THE ENGINE SHUT DOWN AT A STOP SIGN AND HAD TO BE RESTARTED. THE BATTERY FAILURE OCCURRED WHILE MY WIFE WAS DRIVING THE CAR ON A FREEWAY AND THE FAILURE RESULTED IN A CONSIDERABLE DROP IN POWER, BUT THE CAR CONTINUED TO RUN ON THE GASOLINE ENGINE ALONE. HONDA PREVIOUSLY INSTALLED A SOFTWARE UPDATE IN THE VEHICLE APPARENTLY TO ADDRESS BATTERY ISSUES. HONDA IS REPLACING THE BATTERY PACK UNDER WARRANTY. *TR