1997 Honda Civic

AIR BAG SENSOR LIGHT CAME ON AND STAYED ON ALL DAY. TOOK VEHICLE TO DEALERSHIP, WHO INFORMED CONSUMER THAT THERE WAS A DEFECT IN ELECTRICAL SYSTEM, AND IT WILL HAVE TO BE REPLACED, OR AIR BAGS WILL MALFUNCTION IN A CRASH.*AKVEHICLE OWNER HAS BEEN SENT A FREE SERVICE REMINDER FOR TECHNICAL PROBLEMS WITH ON BOARD DIAGNOSTIC, THAT CAUSES IT TO NOT COMPLY WITH THE FEDERAL CLEAN AIR ACT. *JG

VEHICLE WOULD NOT START IN NOVEMBER OF 2000. DEALERSHIP TESTED BATTERY TO SEE IF THIS WAS CAUSE. MECHANIC REPLACED BATTERY, AND VEHICLE STILL WOULD NOT START. MECHANICS THEN REPLACED ENTIRE ALTERNATOR, AND THIS CORRECTED DEFECT. THERE WAS APPROXIMATELY 28,000 MILES ON ALTERNATOR WHEN THIS OCCURRED. *AK RUN CHANNEL AND REGULATOR FOR THE POWER WINDOW WAS REPLACED. HOOD RELEASE SNAPPED OFF WHEN CONSUMER PULLED IT. CONSUMER IS REQUESTING PARTIAL REIMBURSEMENT FOR THE REPAIRMENT OF THE ALTERNATOR. *SLC

AFTER HIGHWAY DRIVING 2.5 HOURS, SMOKE APPEARED FROM UNDER HOOD AND CAR MISFIRED REPEATEDLY. AIR CONDITIONER SYSTEM NON-FUNCTIONAL; HALL HONDA ATTRIBUTES TO COOLING FAN FAILURE BUT IS RELUCTANT TO REPAIR UNDER EXTENDED WARRANTY CLAIMING PROBLEM IS RELATED TO PREVIOUS ACCIDENT DAMAGE THREE YEARS AGO ALTHOUGH ANOTHER MANAGER FROM SAME DEALERSHIP DISAGREES. *AK

SCOTT HONDA MAILED A POST CARD TO MY HOME IN FEB 2OOO FOR CAR RECALL. UPON CALLING HOINDA THE LEASE AGENT PUT ME ON HOLD AND SPOKE TO THE SERVICE DEPT. SHE THEN PROCEEDED TO SAY THAT I WOULD NOT HAVE ENGINE PROBLEMS UNTIL MY CAR REACHED BETWEN 60,000-70,000 MILES. SHE STATED THAT THE ENGINE WOULD RUMBLE AND THE ENGINE LIGHT WOUDL COME ON DUE TO FAULTY WIRING,ETC. I EXPALINED THAT MY CAR WAS SERVICE AND THE ENGINE LIHGT CAME ON DURING MY INSPECTION AND THAT I SPENT 450.00 ON GETTING MY CAR REWIRED ETC.. SHE EXPLAINED THAT THERE WAS SOMETHING ELSE WIHT THE CAR AND IT WOULD OCCUR AT A HIGHER MILAGE AND TO BRING MY CAR IN. I ASKED HER WAHT TO DUE IN CASE I DON'T EXPERIENCE PROBLEMS OR IF I LOST MY RECALL POSTCARD . SHE STATED THAT IT WAS NO PROBLEM AND TO CALL THE DEALERSHIP MGR. AND THAT HE WOULD HONOR THE SITUATION AND GIVE ME A NEW POSTCARD.. UPON MY ENIGINE LIGHT TURING ON...AND MY CONTACTING HONDA SERIVE THE GENTLEMAN WAS RATHER SCARASTIC AND RUDE AND ACCUSED ME OF NOT TAKING CAR OF MY CAR AS WELL AS STATING THAT HE KNEW OF NO RECALLS FOR A 1997 CIVIC. WOULD SOMEONE BE SO KIND AS TO INVESTIGATE THIS SITUATION?? HONDAS ARE RELIABLE CARS AND THE ENGINE SHOULD NOT HAVE PROBELEMS @ 3 YEARS OLD. IN ADDITION, MY AIR CONDITIONER AND HEATING SYSTEM ONLY LASTED APPROX. 2/12/ YEARS. THERE MUST BE SOMETHING ELECTRONICALLY WRONG WITH THIS MODEL. THANK YOU FOR YOUR ASSISTANCE. SINCERELY, DEIDRE L. ADORE. *AK

VEHICLE WAS EXPERIENCING CHECK ENGINE LIGHT ILLUMINATION, DEALER REPAIRED WIRING SYSTEM HOWEVER AFTER REPAIR THE VEHICLE BEGAN TO SURGE AS WELL, ADDITIONAL WIRING REPAIRS IN THE HARNESS COMPLETED, THE DEALERSHIP DID NOT DO WIRING REPAIRS PROPERLY AND HARNESS WAS BROKEN WITH SEVERAL OTHER PROBLEMS, VEHICLE CONTINUES TO EXPERIENCE PROBLEMS DUE TO DAMAGED WIRING HARNESS. *MJS

HANSEL HONDA STATED TWO MONTHS AGO WHEN WE HAD THE ENGINE CHECK LIGHT PROBLEM, THAT IT WAS A FAULTY ENGINE MODULE. THE CAR HAS HAD TWO START PROBLEMS FOR WHICH HANSEL HONDA STATED IT MAY BE DUE TO THE MODULE BUT WAS STILL BACK ORDERED. WITH THE SECOND START PROBLEM, ONE OF THE SERVICE STAFF STATED IT MAY BE THE MODULE PROBLEM BUT STATED THEY WERE HAVING PROBLEMS GETTING THE PART. THE OTHER SERVICE PERSON THAT VERY SAME DAY, STATED IT PROBABLY WASN'T THE MODULE AND THAT THE PART WAS STILL ON BACKORDER DUE TO HIGH INCIDENCE AND REQUESTS OTHER THAN HANSEL HONDA FOR REPLACEMENT MODULE FOR THE DEFECTIVE PART. HE STATED THEY COULDN'T GUARANTEE WHETHER THE PROBLEMS WITH THE ENGINE STARTING WAS DUE TO THE MODULE OR NOT, BUT THAT THE CAR WAS SAFE TO DRIVE FOR NOW. HANSEL HONDA STATED THE MANUFACTURER WAS A PROBLEM NOT THEM AND STILL COULDN'T DETERMINE WHEN THE PART WOULD BE AVAILABLE. I ASKED THEM IF SO MANY HONDAS HAD BEEN REPORTED TO THE DEALERS, WHY THEY HAVEN'T BEEN RECALLED. HE SAID HE DIDN'T KNOW. AS MENTIONED EARLIER, IT HAS BEEN 2 MONTHS SINCE THE PART WAS INITIALLY ORDERED. *AK