8/4/2014 DEAR AMERICAN HONDA MOTOR COMPANY, INC. I AM A PROUD HONDA OWNER, AND I CHOSE HONDA AS MY AUTO OF CHOICE FOR ITS COMPACT SIZE, ITS KNOWN RELIABILITY AS WELL AS GREAT GAS MILEAGE. I HAVE BEEN HOLDING ON YOUR CUSTOMER SERVICE LINE @ 1-800-999-1009 FOR QUITE A WHILE AND A FEW DAYS, AND I HAVE BEEN UNABLE TO SPEAK TO A CUS…
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8/4/2014 DEAR AMERICAN HONDA MOTOR COMPANY, INC. I AM A PROUD HONDA OWNER, AND I CHOSE HONDA AS MY AUTO OF CHOICE FOR ITS COMPACT SIZE, ITS KNOWN RELIABILITY AS WELL AS GREAT GAS MILEAGE. I HAVE BEEN HOLDING ON YOUR CUSTOMER SERVICE LINE @ 1-800-999-1009 FOR QUITE A WHILE AND A FEW DAYS, AND I HAVE BEEN UNABLE TO SPEAK TO A CUSTOMER SERVICE REPRESENTATIVE, SO I AM IN THIS LETTER CORRESPONDING MY CONCERNS TO YOU. I OWN A 1997 HONDA CIVIC LX WHICH I PURCHASE IN 6/12/2006 NEW. MY HONDA HAS JUST LEGITIMATELY CLOCKED 90 THOUSAND MILES AS OF 8/4/2014, SO I AM QUERIED I WOULD BE HAVING PROBLEMS. I WAS RECENTLY INFORMED BY A HONDA DEALER AS WELL AS I CHECKED AND READ ON LINE THAT HONDA ISSUED A RECALL ON THESE MODELS FOR TRANSMISSION PROBLEMS AS WELL AS THE PAINT CHIPPING OFF IN SEVERAL AREAS. I NEVER RECEIVED ANY KIND OF NOTIFICATION FROM HONDA NOR HAD AN OPPORTUNITY TO HAVE MY HONDA CHECKED FOR THESE PROBLEMS, ALTHOUGH I HAD MY HONDA SERVICED IN 3 MAJOR PENNSYLVANIA HONDA DEALERSHIP SERVICE DEPARTMENTS ON A REGULAR BASIS. IT WAS NEVER REPORTED AS A MAJOR CONCERN TO ME, MY AUTO CHECK ENGINE LIGHT IS ON AND OFF AND THE CAR STUTTERS AND JERKS WHILE ACCELERATING INDICATING PROBLEMS, I CAN DRIVE WITHOUT A MAJOR INCIDENT DOING NEIGHBORHOOD CHORES OR PHYSICIANS OFFICE VISITS IF THE AUTO IS GOING 40 MPH OR UNDER, AND WHEN TAKEN TO BE SERVICED BY ME AND CHECKED, IT IS NOT SHOWING UP. RECENTLY MY AUTO BOGGED DOWN ON THE HIGHWAY ONLY GOING 50 MPH WHILE THE SPEED LIMIT IS 70, I WAS FRIGHTENED BY THIS OCCURRENCE AND I FELT THE AUTO WAS GOING TO STOP AND I WOULD BE UNABLE TO GET OUT OF HARMS WAY! I AM A SENIOR CITIZEN ON A FIXED INCOME AND I AM ASKING FOR GOODWILL REPAIRS CONCERNING THESE PROBLEM AS WELL AS A REPAIR FOR THE CHIPPING PAINT. WOULD YOU PLEASE GET IN TOUCH WITH ME SO THESE CAN BE RESOLVED? *TR
NHTSA ODI #10618839
Mileage unknown · Apr 16, 1997
Fuel System, GasolineVehicle Speed Control
FUEL INJECTION SYSTEM FAILURE, CAUSING VEHICLE TO IDLE ROUGH AFTE RSTARTING; ALSO, THROTTLE CABLE BINDING. *AK
Honda (American Honda Motor Co.) is recalling certain 1998 Acura 2.2CL, 1998-1999 Acura 2.3CL, 1998-1999 Acura 3.0CL, 2001 Acura 3.2CL and Acura MDX, 1998-2000 Honda Accord Coupe, Accord Sedan, Civic Sedan, Odyssey and Acura 3.5RL, 1999-2000 Acura 3.2TL, 1996-2000 Civic Coupe, 1997-2000 CR-V, 1997-1998 EV Plus, and 1998-1999 Isuzu Oasis vehicles. These vehicles were equipped with Non-Azide Driver air bag Inflators (NADI) and do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, causing the inflators to rupture or the air bag cushion to underinflate.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag cushion may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Remedy: Honda will notify owners, and dealers will inspect the driver frontal air bag inflator, and replace it if necessary, with an inflator of a different design, free of charge. The recall began October 1, 2020. Owners may contact American Honda's Customer Support & Campaign Center at 1-888-234-2138 or Isuzu customer service at 1-800-255-6727.
A SOAPY LUBRICANT WAS USED TO INSERT THE CHECK VALVE INTO THE VACUUM HOSE WHICH CAUSES THE BRAKE BOOSTER CHECK VALVE TO STICK.
Consequence & remedy
Consequence: THIS CONDITION CAN CAUSE A LOSS OF THE BRAKE'S POWER ASSIST RESULTING IN A REDUCTION IN BRAKING PERFORMANCE INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL CLEAN THE CHECK VALVE BY WASHING THE VACUUM HOSE WITH HOT WATER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
SQ98017 · Throttle Cable Sticking
Opened Sep 11, 1998 · Closed Jun 3, 1999
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
DUE TO THE AGENCY'S INVESTIGATION INTO THIS MATTER, HONDA AGREED TO CONDUCT A SAFETY RECALL TO NOTIFY OWNERS OF THE 1996-1998 HONDA CIVICS AND INSTALL A POSITIVE FLOOR MAT RETENTION SYSTEM ON THE DRIVER'S SIDE (GENUINE HONDA) FLOOR MAT.FURTHERMORE, HONDA WILL CONDUCT A PRODUCT IMPROVEMENT CAMPAIGN TO INSPECT AND REPLACE CERTAIN MODEL YEAR 1996 CIVIC THROTTLE CABLES EQUIPPED WITH CABLES NOT HAVING THE LATEST REVISIONS. SINCE EACH THROTTLE CABLE IS DATE CODED THE SUBJECT CABLES ARE EASILY IDENTIFIABLE.THIS INVESTIGATION IS CLOSED; FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR WARRANTED.THE AGENCY MAY TAKE FURTHER ACTION ON THIS MATTER IF WARRANTED BY FUTURE CIRCUMSTANCES.SEE FULL CLOSING RESUME FOR ADDITIONAL DETAILS.
Additional source detail variants (2)
Vehicle Speed Control:linkages
DUE TO THE AGENCY'S INVESTIGATION INTO THIS MATTER, HONDA AGREED TO CONDUCT A SAFETY RECALL TO NOTIFY OWNERS OF THE 1996-1998 HONDA CIVICS AND INSTALL A POSITIVE FLOOR MAT RETENTION SYSTEM ON THE DRIVER'S SIDE (GENUINE HONDA) FLOOR MAT.FURTHERMORE, HONDA WILL CONDUCT A PRODUCT IMPROVEMENT CAMPAIGN TO INSPECT AND REPLACE CERTAIN MODEL YEAR 1996 CIVIC THROTTLE CABLES EQUIPPED WITH CABLES NOT HAVING THE LATEST REVISIONS. SINCE EACH THROTTLE CABLE IS DATE CODED THE SUBJECT CABLES ARE EASILY IDENTIFIABLE.THIS INVESTIGATION IS CLOSED; FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR WARRANTED.THE AGENCY MAY TAKE FURTHER ACTION ON THIS MATTER IF WARRANTED BY FUTURE CIRCUMSTANCES.SEE FULL CLOSING RESUME FOR ADDITIONAL DETAILS.
Vehicle Speed Control:linkages
DUE TO THE AGENCY'S INVESTIGATION INTO THIS MATTER, HONDA AGREED TO CONDUCT A SAFETY RECALL TO NOTIFY OWNERS OF THE 1996-1998 HONDA CIVICS AND INSTALL A POSITIVE FLOOR MAT RETENTION SYSTEM ON THE DRIVER'S SIDE (GENUINE HONDA) FLOOR MAT.FURTHERMORE, HONDA WILL CONDUCT A PRODUCT IMPROVEMENT CAMPAIGN TO INSPECT AND REPLACE CERTAIN MODEL YEAR 1996 CIVIC THROTTLE CABLES EQUIPPED WITH CABLES NOT HAVING THE LATEST REVISIONS. SINCE EACH THROTTLE CABLE IS DATE CODED THE SUBJECT CABLES ARE EASILY IDENTIFIABLE.THIS INVESTIGATION IS CLOSED; FURTHER USE OF THE AGENCY RESOURCES DOES NOT APPEAR WARRANTED.THE AGENCY MAY TAKE FURTHER ACTION ON THIS MATTER IF WARRANTED BY FUTURE CIRCUMSTANCES.SEE FULL CLOSING RESUME FOR ADDITIONAL DETAILS.
SQ98012 · Condenser Fan Motor Inoperative
Opened Jun 30, 1998 · Closed Nov 2, 1998
Status: closed (inferred from source dates) · Equipment:appliance:air Conditioner