2016 Honda Accord

MY WIFE WAS DRIVING DOWN THE HIGHWAY AND WITHOUT ANY INDICATION OF TROUBLE THE ELECTRIC POWER STEERING FAILED. CAR IS EXTREMELY HARD TO TURN WITHOUT THIS. SHE BARELY MADE IT TO THE SIDE OF THE ROAD. SINCE WE HAD TO GET TO AN EXIT I TOOK OVER. THE STEERING TAKES A LOT OF MUSCLE TO TURN THE VEHICLE BECAUSE OF THE SMALL STEERING WHEEL. I AM GLAD I WAS WITH HER. I RESEARCHED AND FOUND HONDA HAD A BIG PROBLEM WITH THIS IN 2013. THEY GAVE AN EXTENDED WARRANTY OF 100,000 MILES TO THESE VEHICLES. I EXPECT THE SAME WARRANTY EXTENSION. I HAVE OWNED HONDAS SINCE 1977 AND MANY I HAVE DRIVEN WELL BEYOND 190,000 MILES WITHOUT A PROBLEM LIKE THIS.

I WAS DRIVING MY CAR WHEN SUDDENLY THE STEERING WHEEL BECAME VERY HEAVY AND IT WAS ALMOST IMPOSSIBLE TO TURN IT TO ANY DIRECTION. THE HYDRAULIC SYSTEM STOPPED WORKING WITHOUT ANY WARNING. I WAS TRAVELING AT VERY SLOW SPEED (20 MILES/H) ON A VERY CALM STREET. SO I COULD MANAGE TO STOP ON THE SHOULDER. I TURN OFF THE ENGINE. AFTER SOME SECONDS I TURN ON THE ENGINE AND THE STEERING WHEEL STARTED WORKING PROPERLY AGAIN. THE FACT IS THAT IF THIS HAD HAPPENED ON THE HIGHWAY CERTAINLY THE OUTCOME WOULD BE AN SERIOUS ACCIDENT.

CAR WAS PURCHASED BRAND NEW FROM DEALERSHIP IN FORT SMITH, AR. UPON INSPECTION 10 DAYS AFTER PURCHASE. (MILES: 502) VEHICLE UNDERCARRIAGE AND SUSPENSION HAD SIGNIFICANT RUST AND OXIDIZATION DAMAGE. IN THIS REGION OF THE UNITED STATES- RUST IS VERY UNCOMMON IF NOT EVER PRESENT, MUCH LESS, ON A BRAND NEW VEHICLE. AFTER NUMEROUS ATTEMPTS TO WORK WITH AMERICAN HONDA AND THE LOCAL DEALERSHIP, THEY CLAIM TO HAVE EXHAUSTED ALL EFFORTS AND HAVE DONE ALL "REPAIRS" THEY INTEND TO DO. THE WORK DONE WAS ONLY SURFACE REMOVAL AND SINCE THEN, A REAR OIL LEAK HAS DEVELOPED AND THE BACK SEAT DOOR PANELS HAVE SEPARATED FROM THE BODY OF THE VEHICLE. LET IT BE KNOWN THAT I HAVE BEEN WITHOUT A VEHICLE SINCE THE BEGINNING OF THIS PROCESS, JUNE 3, 2016. THIS IS UNACCEPTABLE AND UNBELIEVABLE THAT A BRAND NEW VEHICLE HAS THIS EXTENT OF RUST DAMAGE. I AM A MECHANIC WITH OVER 40 YEARS OF EXPERIENCE AND HAVE NEVER SEEN THIS TYPE OF DAMAGE ON A VEHICLE, LET ALONE A NEW PURCHASE. IF I WOULD HAVE KNOWN THIS WOULD EVEN BE AN ISSUE, I WOULD HAVE INSPECTED THE VEHICLE BEFORE PURCHASE. BECAUSE OF IT BEING A NEW VEHICLE, WHO WOULD HAVE EXPECTED THIS PROBLEM FROM A TRUSTED VEHICLE BRAND SUCH AS HONDA?! I HAVE MADE SURE TO DOCUMENT THIS THOROUGHLY AND HAVE MORE THAN 70 PHOTOS FOR YOUR REVIEW. PLEASE CONTACT ME ANYTIME FOR THOSE OR ANY ADDITIONAL DOCUMENTATION YOU MIGHT NEED.

TL* THE CONTACT OWNED A 2016 HONDA ACCORD. WHILE DRIVING AROUND A BEND AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT CRASHED INTO A TELEPHONE PHONE. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE NECK, BACK, RIGHT ARM, AND LEFT KNEE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106.

LATELY, I DECIDED NOT TO DRIVE MY 2016 HONDA ACCORD ON THE HIGHWAY FOR SAFETY PRECAUTION UNTIL THE HONDA DEALERSHIP DOES SOMETHING ABOUT MY CAR. I DON'T HAVE FULL CONTROL OF STEERING WHEEL ABOUT 40 MPH. I TOOK BACK FOUR TIMES, THE DEALERSHIP MECHANIC SAW NOTHING WRONG. I KNOW IT IS STEERING ISSUE. ONE WOULD HAVE TO DRIVE THE CAR FOR A WHILE TO ENCOUNTER THE PROBLEM THAT AM HAVING WITH IT. I WILL TAKE IT BACK AFTER THE HOLIDAY FOR A REPLACEMENT. ONE WAY OR ANOTHER I WILL NOT KEEP ON DRIVING A CAR WHICH REPRESENTS A SAFETY ISSUE FOR ME AND OTHERS. THE PROBLEM IS FELT ON BOTH, THE CITY STREET AND THE HIGHWAY.