2016 Honda Accord

I WAS DRIVING ON THE HIGHWAY WHEN ALL OF THE SUDDEN MY VEHICLE STARTED STALLING, THEN IT SIMPLY LOST ALL FORCE AND WOULD NOT GO. I HAD TO GET THE VEHICLE TOWED AND UPON INSPECTION IT RESULTED WITH A DEFECTIVE FUEL PUMP THAT NEEDS TO BE REPLACED. THE VENICE IS NOT THAT OLD TO HAVE THAT KIND OF ISSUE, AND A CO-WORKER OF MINE HAD THE SAME ISSUE WITH THEIR VEHICLE WHICH IS ALSO A 2016 HONDA ACCORD. I DID SOME RESEARCH IN SOME FORUMS AND IT SEEMED THAT MANY PEOPLE WERE REPORTING SIMILAR ISSUES WITH THE FUEL PUMP WITH MODELS BETWEEN 2015 THROUGH 2019.

I HAVE A 2016 HONDA ACCORD TOURING WITH 102K MILES VIN# [XXX] , ON 09-03-2020 WAS DRIVING SOUTH ON I-295 TO ORANGE PARK FL WITH MY GRAND DAUGHTER [XXX] AND DAUGHTER [XXX] AND BEFORE EXIT TO COLLINS RD, MY VEHICLE CHECK ENGINE LIGHT CAME ON FLASHING AND MY HONDA ACCORD TURN OFF WHILE DRIVING IN THE MIDDLE LANE DOING 55MPH ALMOST GOT REAR ENDED BY A SEMI TRUCK AND FAST SPEEDING CARS, I WAS ABLE TO PULLED OVER SAFETY TO THE EMERGENCY LANE ON RIGHT SIDE OF HIGHWAY, I WAS TRYING TO FIGURE OUT WHAT HAS JUST HAPPENED, WAITED 5 MINUTES SHIVERING WITH FEAR WHAT WAS JUST ABOUT TO HAPPENED, BEFORE TRYING TO RE-START MY HONDA ACCORD, THE CAR STARTED AND RPMS WHERE BELOW 500RPM WITH VIBRATION, LUCKILY I HAD MY OBD2 CODE READER IN MY GLOVEBOX CALLED FIXD, I PLUGGED INTO VEHICLE OBD PLUG AND GOT 3 CODES P0300 RANDOM MULTIPLE MISFIRES, P0304 CYLINDER 4 MISFIRE, AND P0305 CYLINDER 5 MISFIRE, I TURNED OFF AND RE STARTED VEHICLE BACK ON AND VEHICLE STARTED WITH NO CHECK ENGINE OR VIBRATIONS THAT WAS REALLY, REALLY ODD, THIS IS REALLY DANGEROUS AND DEALERSHIP DIDN'T FIND ANYTHING WRONG WITH VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS ON MY WAY TO WORK ON A MAJOR HIGHWAY AND MY CAR STARTED STALLING A JERKED FORWARD ALMOST CAUSING A COLLISION I PULLED OVER TO A SAFE AREA AND CALLED MY FAMILY MEMBER HE HAD TO DRIVE IT TO ADVANCE AUTO AND THEY DIAGNOSED IT AS A FAULTY FUEL PUMP. I CALLED HONDA AND MY INSURANCE COMPANY AND GOT THE CAR TOWED TO HONDA WHERE IT WAS ALSO DIAGNOSED AS A FUEL PUMP TO BE REPLACED PER THEM MY CAR HAD NO OTHER ISSUES AS I ALWAYS KEEP UP THE MAINTENANCE ON THE CAR AS I'M STILL PAYING FOR IT. THE ONLY COMPANY THAT HAS THIS PART WAS HONDA SO THEY ORDERED THE PART AND ATTEMPTED TO REPLACE IT. ONCE I RECEIVED MY CAR BACK I NOTICED A STRONG GAS SMELL AND STALLING TO CRANK. I CALLED THEM AND HAD IT TOWED BACK AND THEY SAID IT WAS A GAS LEAK THEY HAD TO REPLACE THE WHOLE SYSTEM THEY JUST PUT IN. ONCE I RECEIVED THE CALL BACK I NOTICED THE SAME THING BUT THIS TIME THE SCENT WAS SIGNIFICANTLY STRONG CAUSING HEADACHES TO MYSELF AND OTHER PEOPLE I ALSO HAVE A VIDEO OF THE GAS POURING OUT FROM UNDER MY CAR AFTER I HAD JUST FILLED UP THE TANK. I TOLD HONDA THE FIRST TIME MY CONCERNS ABOUT IT BEING FIXED PROPERLY AS I HAVE A GAS WATER HEATER IN MY GARAGE WHERE THE CAR IS KEPT THEY ENSURED ME IT WAS FINE . I STILL HAD RESERVATIONS ABOUT DRIVING THE CAR BEING STRANDED OR IT CATCHING ON FIRE WHEN I RECEIVED IT BACK THE THIRD TIME . I WAS RIGHT BECAUSE WHEN I RECEIVED IT BACK NOT EVEN TWO DAYS LATER THE SMELL PERMEATED MY HOUSE AND GARAGE AND THE CAR WOULD NOT START. I HAD TO CALL THEM AND GET IT TOWED AGAIN. THIS WILL NOW BE THEIR FOURTH ATTEMPT IN FIXING MY CAR. ALL THREE TIMES THEY HAVE GIVEN MY CAR BACK I WAS SO AFRAID OF DRIVING IT I ONLY MOVED THE CAR TO GO TO WORK AND BACK HOME. ACCORDING TO THEM THEY DID NOT HAVE THE RIGHT TOOL TO APPLY THE FUEL PUMP IN THE FIRST PLACE AND THIS IS WHAT CAUSED THE LEAK. I HAVE REACHED OUT TO AMERICAN HONDA THROUGH EMAIL AND CALLS WITH NO RESPONSE. *TR

THE ISSUE STARTED WHEN I WAS BARELY OVER 42,000 MILES, MAYBE 7 MONTHS AGO IN OCTOBER OF 2019. THE CAR WOULD STALL AFTER IT WAS PARKED FOR A LITTLE OVER 5 MINUTES. I REPLACED THE BATTERY ON IT AND EVERYTHING WORKED FINE FOR ANOTHER COUPLE OF DAYS. THEN, IT STALLED AGAIN. I TOOK IT TO THE HONDA SERVICE CENTER AND THEY WERE NOT ABLE TO FIND A DEFECT ON THE CAR. I DECIDED TO TAKE IT RUN A DIAGNOSTICS THROUGH A THIRD PARTY AFTER TWO DAYS AGO, IT STALLED AS I WAS DRIVING HOME. THE DIAGNOSTICS SAID MY CAR HAS A DEFECTIVE FUEL PUMP. WHAT IS REALLY IRRESPONSIBLE ON HONDA'S PART IS THE FACT THAT I TAKE IT EVERY TIME AND I HAVE ASKED THEM TO RUN THIS DIAGNOSTICS AND THEY HAVE NOT DONE SO.

I HAVE TAKEN MY CAR TO TWO MECHANICS AND BOTH HAVE DIAGNOSED MY CAR AND ADVISED ME THAT MY HIGN PRESSURE FUEL PUMP IS DEFECTIVE AND NEEDS REPLACING. I ONLY HAVE 28,000 MILES ON MY VEHICLE AND SHOULD NOT BE EXPERIENCING A DEFECTIVE HIGN PRESSURE FUEL PUMP AT SUCH LOW MILEAGE. THE CAR HAS A HARD TIME STARTING AND STALLS WHEN I AM DRIVING IT ON THE HIGHWAY AND WILL NOT EXCEED 60 MILES PER HOUR SPEED. STALLING COULD CAUSE AN ACCIDENT AND IS HAZARDOUS.

TL* THE CONTACT OWNS A 2016 HONDA ACCORD. WHILE DRIVING 20 MPH, THE VEHICLE HESITATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO NALLEY HONDA (LOCATED AT 4197 JONESBORO RD, UNION CITY, GA 30291, (404) 994-4321) WHERE A FUEL TREATMENT WAS PROVIDED AND A CHANGE OF FUEL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.