2016 Honda Accord

TL* THE CONTACT OWNS A 2016 HONDA ACCORD. THE CONTACT STATED THAT THE DAY TIME RUNNING LIGHTS FAILED TO ILLUMINATE ON THE DRIVER'S SIDE. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE BULB NEEDED TO BE REPLACED AND THE CONTACT WOULD HAVE TO PAY OUT OF POCKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 15,300. UPDATED 11/07/17*LJ UPDATED 11/13/2017*JS

I WAS TRAVELING I-24 EASTBOUND ON THE FINAL LEG OF A 650 MILE TRIP. IT WAS ABOUT 8:30- 8:45 ET. I WAS PASSING THROUGH MARION COUNTY NEAR MONTEAGLE (TN) WHEN MY HEADLIGHTS DIMMED SO THAT I COULD NOT SEE. (THE HEADLIGHTS WERE IN THE "AUTO" POSITION TO COME ON AS DARKNESS DESCENDED.) WITHIN MINUTES, ALL INTERIOR DASHBOARD LIGHTS FAILED ALSO. I WAS TRAVELING AT 60 MPH THROUGH THIS VERY DANGEROUS MOUNTAIN PASS WITH NO INTERIOR OR EXTERIOR LIGHTS IN THE DARK IN AN UNLIT RURAL AREA, CARS PASSING AT A HIGH RATE OF SPEED. I PUT ON MY FLASHERS SO THAT APPROACHING CARS COULD DETECT MY PRESENCE AND NOT RUN OVER ME. THE EMERGENCY LIGHTS APPEARED TO BE WORKING BUT I QUICKLY REALIZED AS A PICKUP TRUCK APPROACHED MY REAR END AT ABOUT 75 MPH. THAT THE DRIVER COULD NOT SEE ME. AT THE LAST SECOND, HE SWERVED INTO THE LEFT LANE. TWO MORE CARS NEARLY RAN INTO ME SO I KNEW THE FLASHERS WERE NOT WORKING EITHER. I HAD NO IDEA OF HOW FAST I WAS GOING BECAUSE I COULD NOT READ THE SPEEDOMETER. TRIED TO ADJUST THE LIGHTS WITH NO SUCCESS. NO BRIGHT LIGHTS EITHER. I WAS FINALLY ABLE TO EXIT AT A RURAL PLACE WITH A FIREWORKS STORE, BUT IT WAS CLOSED. I TURNED OFF THE CAR; I WAS TERRIFIED. WHEN I TURNED THE CAR BACK ON AFTER A FEW MINUTES, THE EXTERIOR LIGHTS CAME BACK ON BUT NO DASH LIGHTS. A MAN LEAVING THE STORE GAVE ME A HIGH POWER FLASHLIGHT TO PUT ON THE DASH TO ENABLE ME TO SEE THE SPEEDOMETER. I DROVE 10-12 MILES BEFORE I GOT TO LOOKOUT MOUNTAIN AND WAS ABLE TO GET A HOTEL ROOM. I DROVE TO ECONOMY HONDA IN CHATTANOOGA, TN THE NEXT MORNING. AFTER EXAMINING MY NEW ACCORD (<6600 MILES, PURCHASED NEW IN OCTOBER 2016) FOR A WEEK, HONDA WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. IN FACT, ACCORDING TO HONDA, THEY CANNOT DETERMINE THAT AN ELECTRICAL FAILURE OCCURRED AT ALL. NEEDLESS TO SAY, I AM VERY UPSET & CONCERNED FOR MY SAFETY AND AFRAID TO DRIVE AT NIGHT.

PURCHASED MY COUPE IN NOVEMBER 2016 BRAND NEW. I HAVE LESS THAN 8600 MILES ON IT. THE OTHER NIGHT MY CAR WENT INTO COMPLETE SHUTDOWN, COMPLETELY DEAD. I WAS TOLD IT COULD BE THE MAIN FUSE. WHY WOULD THE MAIN FUSE BLOW ON BRAND NEW CAR? THAT VERY DANGEROUS WHILE DRIVING. LUCKILY I WAS PULLING INTO MY MOTHER'S DRIVEWAY AND NOT ON THE HIGHWAY OR IN TRAFFIC.

GROSSLY DEFECTIVE HEADLIGHTS, LOW BEAMS FAIL TO ADEQUATELY ILLUMINATE THE ROADWAY IN FRONT OF THE VEHICLE. LOW BEAM CUTOFF TOO LOW, UNABLE TO DISCERN LARGE BRIGHT OBJECT ON ROADWAY OR EDGE AT 100 FOOT DISTANCE. PHOTO DOCUMENTATION ATTACHED. HONDA HAS NOT PROVIDED AN OWNERS MANUAL OR INFORMATION FOR ADJUSTMENT DESPITE REPEATED REQUESTS. HONDA CLAIMS I CAN ORDER THE MANUAL ON THE WEB BUT IT IS NOT POSSIBLE, THE WEBSITE ONLY ALLOWS 2015 AND EARLIER, SCREEN SHOT ATTACHED. MY LOCAL HONDA DEALER, SOUTHEAST HONDA SERVICE ADVISOR CLAIMED THEY CANNOT BE ADJUSTED, I BELIEVE THAT THIS INFORMATION IS NOT TRUE.