IllustrationMY STARTER CLICKS ONCE WHEN I TRY TO TURN THE CAR ON, BUT THE CAR WON'T TURN ON. IT'S AN INTERMITTENT THING, BUT HAS STARTED HAPPENING MORE AND MORE OFTEN. I'VE BEEN STRANDED NOW TWO TIMES BECAUSE OF IT.
2015 Honda Accord
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2015 Honda Accord do not stand out strongly from the model-year median of 356.
About this comparison →How this year compares
Owner complaints by model year
Compare all Accord years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1230–25K
9325–50K
8250–75K
4075–100K
21100–150K
9150K+
368 reports with mileage · 233 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 237 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
37 crash reports7 fire reports26 injury reports
Electrical System complaints
237 reportsWHEN PUTTING IN REVERSE OR DRIVE, ENGINE STUTTERS AND ELECTRICAL SYSTEM CUTS OUT AND ENTERTAINMENT CONSOLE REBOOTS. SOMETIMES THE CAR STALLS ALL TOGETHER. REPLACED THE BATTERY AND ALTERNATOR, AND PROBLEM STARTS AGAIN AFTER A FEW WEEKS.
CAR TAKES SEVERAL TRIES BEFORE IT WILL START
WHEN VEHICLE IS OPERATING IT WILL STALL AND TURN OFF COMPLETELY. ALL CAR WILL TURN OFF AND ALL THE LIGHTS ON THE DASH WOULD FLICKER. IT STALLED ON ME WHEN I WAS DRIVING ON THE FREEWAY. MY CAR STOPPED AS I WAS GOING 65 MPH, CARS BEHIND BE SWERVED AS MY CAR CAME TO A COMPLETE STOP ON THE FREEWAY. THE VEHICLE ALSO DOES NOT STA…
Read full complaint
WHEN VEHICLE IS OPERATING IT WILL STALL AND TURN OFF COMPLETELY. ALL CAR WILL TURN OFF AND ALL THE LIGHTS ON THE DASH WOULD FLICKER. IT STALLED ON ME WHEN I WAS DRIVING ON THE FREEWAY. MY CAR STOPPED AS I WAS GOING 65 MPH, CARS BEHIND BE SWERVED AS MY CAR CAME TO A COMPLETE STOP ON THE FREEWAY. THE VEHICLE ALSO DOES NOT START WHEN TRYING TO TURN ON. ALL OF THE LIGHTS ON THE DASH WILL JUST FLICKER. I'VE CHANGED THE BATTERY TWO TIMES. I'VE GOT MY CAR DIAGNOSE AT AUTO ZONE AND A FUEL PUMP CODE CAME UP. TOOK IT TO HONDA TO TELL THEM MY SITUATION PAID 130$ FOR THEM TO TELL ME NOTHING IS WRONG. WHEN THEY DID THE DIAGNOSE THEY SAID NOTHING CAME UP ON THEIR END. FEW DAYS LATER I DROVE IT AND MY CAR STALLED OUT AGAIN. I TOOK IT TO AUTO ZONE AND THEY SAID NOTHING WAS WRONG WITH MY CAR. I AM AFRAID IF I DRIVE IT, IT WILL STALL AND I WILL GET INTO A CRASH. NOBODY CAN DIAGNOSE THE CAR BECAUSE NO CODE POPS UP ANYMORE, BUT MY CAR STILL STALL OUT.
2015 HONDA ACCORD SPORT WON'T START INTERMITTENTLY. I WAS GETTING IN MY CAR TO GO TO WORK, WHEN I TURNED THE KEY AND IT CLICKS ON THE FIRST TRY, THEN WILL START ON THE SECOND TRY. TODAY, I HAD TO TRY THREE TIMES BEFORE IT WOULD START. I GOT THE BATTERY AND STARTER TESTED AND THEY WERE BOTH GOOD.
VEHICLE WILL NOT START WHILE IN PARK. ALL LIGHTS, DASH LIGHTS, ETC COME ON IN THE ACCESSORY POSITION, BUT WHEN YOU TURN THE KEY TO IGNITION, THE STARTER DOES NOT ENGAGE. IF YOU TAKE THE DRIVE SELECTOR TO NEUTRAL IT WILL START. THIS IS AN INTERMITTENT PROBLEM THAT CONTINUES TO HAPPEN SINCE IT FIRST STARTED. SO FAR I HAVE NO…
Read full complaint
VEHICLE WILL NOT START WHILE IN PARK. ALL LIGHTS, DASH LIGHTS, ETC COME ON IN THE ACCESSORY POSITION, BUT WHEN YOU TURN THE KEY TO IGNITION, THE STARTER DOES NOT ENGAGE. IF YOU TAKE THE DRIVE SELECTOR TO NEUTRAL IT WILL START. THIS IS AN INTERMITTENT PROBLEM THAT CONTINUES TO HAPPEN SINCE IT FIRST STARTED. SO FAR I HAVE NOT BEEN STRANDED OR NEEDED TO HAVE THE CAR TOWED.
THE CAR SOMETIMES WOULD NOT START, I ONLY HEAR A CLICKING SOUND. I KNOW IT IS NOT THE BATTERY BECAUSE WHEN THE CAR STARTS, THE CRANKING NOISE IS VERY GOOD. THIS ISSUE HAPPENED AND CONTINUES TO OCCUR IN THE PAST. I BOUGHT AN EXTENDED WARRANTY ON THIS CAR, PROMISING A STRESS FREE MAINTENANCE. I HAVE TAKEN THE CAR TO A HONDA DEA…
Read full complaint
THE CAR SOMETIMES WOULD NOT START, I ONLY HEAR A CLICKING SOUND. I KNOW IT IS NOT THE BATTERY BECAUSE WHEN THE CAR STARTS, THE CRANKING NOISE IS VERY GOOD. THIS ISSUE HAPPENED AND CONTINUES TO OCCUR IN THE PAST. I BOUGHT AN EXTENDED WARRANTY ON THIS CAR, PROMISING A STRESS FREE MAINTENANCE. I HAVE TAKEN THE CAR TO A HONDA DEALERSHIP BUT I GET A PUSH BACK SAYING "IF THE ISSUE NOT PRESENT DURING, THEY CANNOT TROUBLESHOOT ANYTHING". THIS IS TOUGH FOR CONSUMER LIKE ME THAT WAS CONVINCED TO PURCHASE EXTENDED WARRANTY WHERE I FEEL IT'S USELESS AND WASTE OF MONEY TO WHAT CAUSED ME BUT STRESSED AND WORRY. I AM REACHING OUT TO THE GOVERNMENT AGENCY SUCH AS YOURSELF TO PERHAPS ASSIST/ADVICE ON WHAT A CONSUMER SHOULD DO WITH THIS ISSUE
I'VE RECENTLY NOTICED SMALL OIL SPOTS ON MY GARAGE FLOOR. MY CAR DOES NOT ACCELERATE SMOOTHLY AND HAS ALSO STARTED TO STALL WHEN I'M INITIALLY STARTING IT. THE STALLING SEEMS TO BE WORSE WHEN THE CAR HAS COOLED OFF BUT ONCE IT FINALLY STARTS, IT IS RUNNING ROUGH UNTIL I HIT A STABLE SPEED. IT ALSO SEEMS TO RUN ROUGHER WHEN MAKIN…
Read full complaint
I'VE RECENTLY NOTICED SMALL OIL SPOTS ON MY GARAGE FLOOR. MY CAR DOES NOT ACCELERATE SMOOTHLY AND HAS ALSO STARTED TO STALL WHEN I'M INITIALLY STARTING IT. THE STALLING SEEMS TO BE WORSE WHEN THE CAR HAS COOLED OFF BUT ONCE IT FINALLY STARTS, IT IS RUNNING ROUGH UNTIL I HIT A STABLE SPEED. IT ALSO SEEMS TO RUN ROUGHER WHEN MAKING TURNS (WHICH IS TYPICALLY WHEN I'M ATTEMPTING TO ACCELERATE). IT HAS BEEN HAPPENING FOR THE PAST 3-6 MONTHS, ALTHOUGH INCONSISTENT. I'VE ALSO HAD A NEW BATTERY EVERY YEAR SINCE I'VE OWNED THIS VEHICLE DESPITE RECALLS ON BATTERY PARTS/SENSORS.
I HAVE HAD SEVERAL ISSUES WITH THE CAR NOT STARTING AND WITH REPLACING BATTERIES. IN FIVE YEARS, I HAVE HAD 4 BATTERIES. SOMETIMES THE CAR STARTS RIGHT AWAY, SOME TIMES IT TAKES SEVERAL TRY'S, TAKE A BREAK AND TRY AGAIN. FRUSTRATING IS REALLY AN UNDERSTATEMENT. I HAVE BEEN STRANDED AT WORK, IN PARKING LOTS AND IN MY GARAGE. I…
Read full complaint
I HAVE HAD SEVERAL ISSUES WITH THE CAR NOT STARTING AND WITH REPLACING BATTERIES. IN FIVE YEARS, I HAVE HAD 4 BATTERIES. SOMETIMES THE CAR STARTS RIGHT AWAY, SOME TIMES IT TAKES SEVERAL TRY'S, TAKE A BREAK AND TRY AGAIN. FRUSTRATING IS REALLY AN UNDERSTATEMENT. I HAVE BEEN STRANDED AT WORK, IN PARKING LOTS AND IN MY GARAGE. I KEEP MY CAR SERVICED. I JUST TOOK IT IN JULY 3 FOR OIL CHANGE. THE TIME BEFORE, AFTER THE CHECKED MY TIRES IN THE DRIVE IN BAY, THEY ASKED ME IF I ALWAYS HAVE A DIFFICULT TIME STARTING MY CAR, I TOLD THEM YES, AND ASKED THEM TO CHECK. OF COURSE THEY FOUND NOTHING. MAYBE NOW THAT THE CAR IS NO LONGER UNDER WARRANTY, MAYBE THEY WILL FIGURE OUT WHAT HAPPENING. THE FEAR OF GETTING STRANDED AT NIGHT AT MY PLACE OF EMPLOYMENT ACROSS THE BRIDGE OR IN THE DEAD OF WINTER IS UNSAFE AND UNSETTLING. I NOTED THAT THERE ARE SEVERAL SIMILAR ISSUES IN THIS FORUM, I WOULD THINK HONDA WOULD FIND A FIX FOR THE TRULY OBVIOUS PROBLEM. THIS WAS MY THIRD HONDA, MORE THAN LIKELY , MY LAST. JUST TODAY, I GOT INTO THE CAR AND IT STARTED RIGHT AWAY. I WENT TO THE GROCERY STORE, GOT IN THE CAR ABOUT THIRTY MINUTES LATER AND IT STARTED RIGHT AWAY. I LEFT THERE AND WENT TO GET GAS. I GOT BACK IN THE CAR, TRIED TO START THE ENGINE AND I GOT NOTHING. I LITERALLY SAT AT THE SERVICE STATION FOR 15 MINUTES, TRYING TO START MY CAR. JUST AS I WAS READY TO CALL FOR A TOW, IT STARTED. THIS IS RIDICULOUS.
THE CAR WENT ON FIRE; THE FRONT PASSENGER SIDE WAS COMPLETELY BURNT. I WAS AT A RED LIGHT, IT STARTED SMOKING UP UNDER THE HOOD, I PULLED OVER, AND AS I OPENED THE HOOD IT WAS FLAMING. NOW I HAVE BEEN ATTEMPTING TO REPAIR IT AS I AM STILL PAYING THE CAR NOTE. I DON'T UNDERSTAND HOW IT EVEN HAPPENED. *TR
Official recalls
523V858000 · Fuel System, Gasoline:delivery:fuel Pump
Dec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Consequence & remedy
Consequence: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
20V769000 · Power Train:driveline:driveshaft
Dec 10, 2020
Honda (American Honda Motor Co.) is recalling certain 2013-2015 Accord vehicles equipped with a 4-cylinder engine and a continuously-variable transmission that were originally sold, or ever registered, in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The drive shafts were assembled with a lubricant that may have degraded the drive shafts' protective coating, making it more susceptible to damage from road salt or other contaminants, and potentially cause it to break.
Consequence & remedy
Consequence: A broken drive shaft may cause a sudden loss of drive power. The vehicle could also roll away if the parking brake has not been applied before the vehicle has been exited. Either condition can increase the risk of a crash or injury.
Remedy: Honda will notify owners, and dealers will inspect the drive shafts, replacing both the left and right drive shafts, if necessary, free of charge. The recall began February 4, 2021. Owners may contact Honda customer service at 1-888-234-2138.
19V060000 · Fuel System, Other:delivery:fuel Pump
Jan 29, 2019
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Consequence & remedy
Consequence: Reduced fuel pump performance can result in an engine stall, increasing the risk of crash.
Remedy: Honda will notify owners, and dealers will update the fuel injection engine control unit (FI-ECU) software and, if necessary, replace the fuel pump, free of charge. The recall began March 25, 2019. Owners may contact customer service at 1-888-234-2138. Acura's recall number for this recall is P3W. Honda's recall number for this recall is N3X.
17V418000 · Electrical SYSTEM:12V/24V/48V Battery
Jun 29, 2017
Honda (American Honda Motor Co.) is recalling certain 2013-2016 Honda Accord vehicles. The case for the battery sensor, part of the battery management system, may allow water to get in, potentially causing an electrical short.
Consequence & remedy
Consequence: An electrical short increases the risk of a fire.
Remedy: Honda will notify owners, and dealers will replace the sensor, free of charge. Dealers will perform an interim remedy of applying adhesive to the case to prevent water intrusion. The recall began November 8, 2017. Owners may contact American Honda Customer Support Center at 1-888-234-2138. Honda's number for this recall is KG0.
15V121000 · Engine And Engine Cooling:engine
Mar 2, 2015
American Honda Motor Co. (Honda) is recalling certain model year 2014 Accord L4 vehicles manufactured July 29, 2014, to July 31, 2014, 2015 Accord L4 vehicles manufactured August 14, 2014, to January 30, 2015, and 2015 CR-V vehicles manufactured September 9, 2014, to February 6, 2015. The affected vehicles may have been assembled with improperly torqued connecting rod bolts, which can cause the engine to lose power or leak oil.
Consequence & remedy
Consequence: Loss of engine power may result in a vehicle stall, increasing the risk of a crash. If the engine leaks oil in the proximity of hot engine or exhaust components, there is an increased risk of a fire.
Remedy: Honda will notify owners, and dealers will replace the engine short block, free of charge. The recall began on March 27, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is JP2 (for Accord models) and JP3 (for CR-V models).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA21001 · Loss Of Direction Control
Opened May 6, 2021 · Closed Aug 25, 2023
Status: closed (inferred from source dates) · Steering
On May 6, 2021, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA21-001) to assess a sudden loss of steering control, in Model Year (MY) 2013-2015 Honda Accord vehicles. Consumers alleged while driving the steering wheel would pull to the left or the right independently. Steering pull may pose a risk of loss of directional control. Honda stated that they believed the inadvertent steering input was caused by a loose magnet located within the electronic power steering (EPS) system. Due to poor formulation of the adhesive, this magnet can become loose and move up to 2 degrees around the steering column. When the magnet moves, the torque sensor generates a signal that results in unwanted steering in either direction. Honda stated the steering force required to maintain directional control with a loose magnet is a maximum of 3-pound feet. The maximum force of the unwanted steering input can be overcome by the driver and is similar to driving on grooved pavement.The Vehicle Research Test Center (VRTC) sent over 4,000 questionnaires to 2013-2015 Honda Accord vehicle owners. Of the 637 responses, 58 consumers experienced unwanted steering. Consumers experiencing unwanted steering did not report difficulties maintaining directional control. There were no crashes or injuries reported to VRTC. Testing done by VRTC was not able to reproduce the allegations. Analysis of all relevant data indicates that the subject condition has a relatively low failure rate. The poor adhesive formulation was addressed by the supplier with three (3) counter measures in the manufacturing process.There has been a declining trend in consumer complaints to NHTSA which indicates possible exhaustion of parts prone to failure. In view of the low rate, declining complaint trend, the nature of failure, and resolution of the adhesive formulation, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11538714, 11528538, 11528008, 11522953, 11496557, 11495837, 11494328, 11478680, 11477167, 11476758, 11476263, 11471198, 11470001, 11467026, 11466561, 11466016, 11465626, 11464143, 11463558, 11462759, 11461500, 11460777, 11460191, 11455540, 11454334, 11452198, 11448114, 11447666, 11444888, 11444823, 11444172, 11443324, 11443243, 11443105, 11441374, 11439520, 11438345, 11437261, 11436824, 11436350, 11435994, 11435079, 11434969, 11434545, 11434442, 11434381, 11433824, 11433745, 11433555, 11433368, 11433176, 11431206, 11430465, 11430253, 11430009, 11429253, 11428301, 11427449, 11426841, 11426340, 11425928, 11425261, 11425230, 11423611, 11423245, 11422445, 11422395, 11422351, 11422220, 11422138, 11422069, 11421683, 11421589, 11421540, 11420573, 11419338, 11419270, 11418147, 11418143, 11417768, 11417742, 11417570, 11417437, 11416804, 11416699, 11416401, 11416378, 11416375, 11416155, 11416117, 11416084, 11416051, 11416032, 11416028, 11416024, 11416000, 11415933, 11415915, 11414105, 11406220, 11398736 ,11387075, 11387049, 11375580, 11364698, 11361125, 11351660, 11349961, 11327909, 11327170, 11301957, 11289067, 11282525, 11277659, 11258017, 11256914, 11218752, 11208077, 11196050, 11194358, 11189901, 11165075, 11163481, 11154891
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.