2017 Honda Accord Hybrid

Clarion Radio head, Honda part 39101-T3W-A71. Radio is removed from car at this point and may be inspected, awaiting service. Speakers produce full volume static, especially correlated to a hot day. Static is unavoidable, occurs whether or not system is powered on or off. Source input also does not matter. Restarting car also does not fix issue. Safety is at risk by causing hearing loss and distracted/inattentive driving. Car is not drivable as long as this full volume static is occurring. Honda surely knows about this issue, there are wide reports of this issue on you tube and online discussion boards.

We are writing to bring to your attention a concerning issue with our 2017 Honda Accord Hybrid EX-L, which we purchased from the SF Honda dealership. Over the past few weeks, we’ve experienced a loud static noise coming from the audio unit — even when the audio is turned off. The only way to stop the noise is to put the car in park, turn it off, and restart it. Unfortunately, this solution is inconsistent, as the noise sometimes persists even after restarting. The sound is deafening and extremely distracting, which raises serious safety concerns for us. This is not just an inconvenience — it’s a significant hazard while driving. After researching the issue online, we discovered that this appears to be a known problem among Honda owners. Here is a video that reflects exactly what we’re experiencing: [XXX] . Given the safety implications, we are very concerned and would appreciate your assistance in looking into this safety issue. We have brought this to the attention of our local dealership, as well as Honda corporate offices. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ALL FOUR DOOR LOCKS HAVE FAILED ON THE VEHICLE, NEEDING TO BE REPLACED. THE FIRST DOOR LOCK - REAR PASSENGER - FAILED IN THE FIRST TWO YEARS OF OWNING THE CAR. IT WAS REPLACED AT HONDA DEALERSHIP UNDER WARRANTY. THE DOOR LOCK FAILED AGAIN ABOUT A YEAR LATER. THE FRONT PASSENGER DOOR LOCK AND REAR DRIVER DOOR LOCK FAILED THEREAFTER. ALL THREE HAVE BEEN REPLACED. NOW DRIVER DOOR LOCK HAS FAILED NECESSITATING A REPLACEMENT. ADDITIONALLY, TRUNK LOCK HAS FAILED WHICH NEEDED TO ALSO BE REPLACED.

WHILE DRIVING 6 WARNING LIGHTS POP UP ON THE DASH AND THE BRAKES FAIL. THE INFORMATION CENTER OF THE DASH SCROLLS THROUGH SAYING "BRAKE SYSTEM PROBLEM", "VEHICLE STABILITY ASSIST (VSA) PROBLEM", "HILL START ASSIST PROBLEM", "COLLISION MITIGATION SYSTEM PROBLEM", "ROAD DEPARTURE MITIGATION SYSTEM PROBLEM", "ADAPTIVE CRUISE CONTROL PROBLEM". THIS HAS HAPPENED WHILE DRIVING ON THE HIGHWAY AND ON SUBURBAN ROADWAYS AT VARIOUS SPEEDS. THE LAST TIME IT HAPPENED I WAS BREAKING WHILE APPROACHING A RED LIGHT AND NEARLY REAR ENDED THE PERSON IN FRONT OF ME. A DIAGNOSTIC WAS DONE AND THE BRAKE SIMULATOR AND TANDEM MOTOR WERE DETERMINED TO REQUIRE REPLACEMENT.