2025 HARLEY-DAVIDSON Fltrx

Due to a known manufacturing issue the coil pack wiring was faulty on my motorcycle. It happened twice while I was out riding and both times the motorcycle shut down unexpectedly on me. The second time was almost catastrophic but I was able to ride in neutral to a breakdown lane. I bought the bike in July 2025 and the first issue I had was in august 2025. The issue was brought in, resolved and then a few days later the issue happened again and was once again serviced and resolved in accordance with the Harley Davidson service bulletin. The issue again happened in June 2026 and has been fixed by a different dealer. This is an extremely dangerous issue that should be recalled.

This is a Safety Concern with the Skyline OS, the software that runs on the motorcycle. Most users use Apple CarPlay or equivalent for navigation on the motorcycle. For the Apps to work, you must have a headset connected to the motorcycle via Bluetooth. The Bluetooth system is not reliable and has constant disconnects. Sometimes it will work great, most times it does not. When you lose connection from the headset, you lose navigation. I recently traveled around Lake Superior and found my self wanting to try to reconnect while riding, watching the screen (which is also a touch screen), trying to get my navigation back, or parking on the side of the rode. I hope you can understand where this a safety concern. Taking your eyes off the road longer than normal or taking a hand off the handle bar to touch the screen. There are several complaints on this topic if you search for it. Roadglide.org is one reference, you can search headset disconnect, headset reconnect. I have tried several different Bluetooth devices with no change, and these devices work flawless when connected to other systems. I have tried to reach out to Harley via the customer service phone number, after being on hold for 30 minutes, I gave up. Based on other peoples reviews, Harley is not responsive and the shops are not having any luck solving this. Hoping you can help push Harley along, before someone gets injured from this. I truly believe this is software based or the device that controls the Bluetooth. Thank you for your help.

The contact owns a 2025 Harley-Davidson FLTRX. The contact stated while riding 70 MPH, the motorcycle lost motive power. The check engine warning light and a yellow triangle warning light was illuminated. The motorcycle was ridden to a nearby lot. The contact inspected the motorcycle and checked the fluids. The contact was able to restart the motorcycle and continued riding; however, the failure recurred. The motorcycle was driven to the intended destination. The contact stated that the failure recurred while riding to the dealer the following day. The motorcycle was towed to the dealer, where the failure could not be duplicated, and the failure persisted. The contact stated that the mobile technician arrived at the residence, and the motorcycle was taken to the dealer, where it was diagnosed with wiring failure. The motorcycle was repaired; however, the failure recurred the following day. The motorcycle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 1,500.