2018 GMC Yukon

WHEN RUNNING FROM TIME TO TIME, THE SERVICE STABILITRAK MESSAGE APPEARS AND THE ABS LIGHT MOMENTARILY APPEARS AND DISAPPEARS, AND THE AGENT WAS DETECTED, BUT THE DEFECT WAS NOT DISCOVERED, AND IN THE DETECTION OF MY FRIEND'S DEVICE, CODE C0800 APPEARED, BUT THE AGENT REFUSED TO LOOK FOR THE DEFECT IN THE CODE WHEN I EXPLAINED IT TO THEM, AND I STILL WAIT WHEN IT WILL COME BACK AND WORRY

BEEN SINCE DAY PNE OVER PAYMENT RANDOM CALL WRONG SIZE TIRES INSURANCE CLAIM THAT THEY SENT TO FIX AND CLUED THE PIECE AND A REFURBISHED PART PINT CHIPPED WHEN I TOOK IT FOR MAINTENANCE THEY DO OTHER NONSENSE VERY DISAPPOINTED IN THE AMOUNT PAID WITH DDOWNPAIMT SHOWING NO PAYMENT ON CREDIT REPORT ABOUT TO HIRE A LAWYER I WANT A NEW TRUCK FOR ALL THE MONEY AND TIME SPEND OVERTIME OR FIX IT DND I DON'T LIKE A NEW CAR TO HAVE A RECALL I HAVE KIDS

TL* THE CONTACT OWNS A 2018 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DL PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2018 GMC YUKON. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE FORWARD COLLISION AVOIDANCE SYSTEM AND LANE DEPARTURE FUNCTION BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO GERRY LANE BUICK GMC (6615 FLORIDA BLVD, BATON ROUGE, LA 70806, (225) 341-5413) WHERE IT WAS DIAGNOSED THAT THE MODULE FOR THE FORWARD COLLISION AVOIDANCE SYSTEM AND LANE DEPARTURE ASSIST MODULE WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 30,800.

THE CAR WAS PARKED, ALL OF A SUDDEN WE HEARD A BOOM AND THE REAR WINDOW HAD EXPLODED OUTWARD AND SHATTERED, WITH THE LATCH STILL ATTACHED TO THE REAR TAILGATE. THE HYDRAULIC ARMS WERE UP AND EXTENDED, INDICATING THE WINDOW HAD POSSIBLY TRIED TO OPEN, BUT DIDN'T UNLATCH, AND THEN SHATTERED. NOBODY WAS INSIDE THE VEHICLE OR HAD THE KEYS ON THEM, SO THE REAR TAILGATE WAS NOT ACTIVATED IN EITHER WAY.

I WAS DRIVING MY 2018 YUKON DENALI ON A 3 LANE INTERSTATE WITH GM'S NEW ADAPTIVE CRUISE CONTROL TURNED ON.. ANOTHER DRIVER CUT IN FRONT OF ME FROM THE RIGHT. ADAPTIVE CRUISE SLAMMED ON THE BRAKES ALMOST CAUSING A REAR-END ACCIDENT BY OVERCOMPENSATING. THIS HAPPENED MORE THAN ONCE ON A 2000 MILE TRIP IN DIFFERENT TRAFFIC CONDITIONS. IN CONTACTING MY DEALER, THEY CALLED GM AND WERE TOLD IT COULD NOT BE FIXED BECAUSE OF EXTENSIVE SUPPOSED CHANGES TO THE VEHICLE. HOWEVER, OTHER GM VEHICLES HAVE A SHUTOFF THAT WOULD ELIMINATE ADAPTIVE CRUISE AND LET YOU NORMALLY OPERATE CRUISE CONTROL. I WAS THEN TOLD BY THE DEALER THAT I WOULD NEED TO CONTACT GM DIRECTLY. THE CASE NUMBER IS 8-4468390871. IN PURSUING THIS WITH SEVERAL GM REPRESENTATIVES, THEY CLAIM THERE IS NO FIX WITHOUT EXTENSIVE CHANGES IN SOFTWARE, WIRING, AND PROGRAMMING. BUT ALSO REVEALED THEY RECOGNIZED IT IS A PROBLEM AND HAVE PROVIDED A SHUTOFF ON FUTURE GM YUKON DENALI VEHICLES. IRONICALLY, THIS FIX IS ALREADY ON A BUICK ENVISION, ACADIA, AND POSSIBLY A CHEVY EQUINOX. GM'S RESPONSE IS TO SPEND MY MONEY ON A NEW VEHICLE TO FIX THEIR PROBLEM. MY VEHICLE ONLY HAS 2300 MILES ON IT. I CONSIDER THIS ADAPTIVE CRUISE FEATURE AN ACCIDENT WAITING TO HAPPEN WITH DRIVERS NOT EXPECTING THE RADICAL BRAKING AS WELL AS OTHER DRIVERS NOT EXPECTING IT, THUS POSSIBLY CAUSING CHAIN REACTION CRASHES.