NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
105 reports72,000 miles · Aug 3, 2016
Unknown Or Other
7/2/16 WE CLEANED OUR YUKON GETTING READY FOR THE BEACH AND NOTICED A NEW CRACK ABOVE THE INSTRUMENT PANEL IN THE DASH WITH SHARP EDGES WHICH IF A CRASH HAPPENED COULD SEND PROTRUDING OBJECTS TOWARDS THE DRIVER POSSIBLY INJURING THE DRIVER AND PUNCTURING THE AIR BAG CAUSING IT TO MALFUNCTION. WE ONLY DRIVE THIS VEHICLE ON WEEKEN…
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7/2/16 WE CLEANED OUR YUKON GETTING READY FOR THE BEACH AND NOTICED A NEW CRACK ABOVE THE INSTRUMENT PANEL IN THE DASH WITH SHARP EDGES WHICH IF A CRASH HAPPENED COULD SEND PROTRUDING OBJECTS TOWARDS THE DRIVER POSSIBLY INJURING THE DRIVER AND PUNCTURING THE AIR BAG CAUSING IT TO MALFUNCTION. WE ONLY DRIVE THIS VEHICLE ON WEEKENDS AND ON VACATION. IT IS GARAGED AT ALL TIMES. IT IS BABIED!! THIS JUST HAPPENED. A VEHICLE OF THIS EXPENSE SHOULD HAVE A STURDIER MADE DASH AND IT SHOULDN'T CRACK WITHOUT A CRASH OR HIT LIKE A WRECK! AS I WAS DOING RESEARCH THIS IS NOT A NEW ISSUE GMC HAS AND THEIR ARE MANY VEHICLES THAT HAVE THIS SAME ISSUE. WHY HASN'T THIS BEEN RECALLED YET? ARE THEY WAITING ON AN INJURY OR DEATH? THIS SHOULD BE A SAFETY ISSUE. FROM WHAT I HAVE READ FROM OTHERS PIECES CONTINUE TO FALL OUT AND EXPOSES MECHANICAL PARTS UNDNERNEATH THE DASH. WE HAVE THE EXTENDED BUMPER TO BUMPER WARRANTY BUT HAVEN'T HAD THE TIME TO TAKE IT TO OUR LOCAL GMC AND I HEAR IT ISN'T COVERED. THIS IS RIDICULOUS AND GMC NEEDS TO BE HELD ACCOUNTABLE. TO PAY 40,000 FOR A VEHICLE IT SHOULDN'T HAVE A CRACKED DASH WITH UNDER 70000 MILES! I HAVE CONTACTED A LAWYER HANDLING A CLASS ACTION LAWSUIT BUT WE SHOULDN'T HAVE TO DO THAT. TV MIGHT BE NEXT. I WAS JUST WASHING THE INSIDE WINDOWS WHEN I NOTICED IT.
NHTSA ODI #10893004
48,000 miles · Jun 23, 2016
Air Bags
YET ANOTHER SEVERE DASH CRACK COMPLAINT TO FILE WITH THE MANY. CRACKED DASH THAT COULD POSSIBLY PREVENT PROPER DEPLOYMENT OF AIRBAG.
NHTSA ODI #10876305
72,000 miles · Jun 8, 2016
EnginePower TrainUnknown Or Other
I HAD BEEN REAR ENDED, MY DAUGHTER TOOK MY 2010 YUKON TO THE LOCAL DEALER (FINDLAY) ON MAY 12, 2016, SHE WAS TOLD ACCIDENT DIDN'T CAUSE THE PROBLEM AND WOULD NEED THE TIRE SENSOR CHECKED AT A COST OF $500.00. YESTERDAY (JUNE 8, 2016) COMING HOME FROM WORK, I WAS TURNING OFF THE MAIN HIGHWAY ONTO A RESIDENTIAL STREET (RIVERVIEW)…
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I HAD BEEN REAR ENDED, MY DAUGHTER TOOK MY 2010 YUKON TO THE LOCAL DEALER (FINDLAY) ON MAY 12, 2016, SHE WAS TOLD ACCIDENT DIDN'T CAUSE THE PROBLEM AND WOULD NEED THE TIRE SENSOR CHECKED AT A COST OF $500.00. YESTERDAY (JUNE 8, 2016) COMING HOME FROM WORK, I WAS TURNING OFF THE MAIN HIGHWAY ONTO A RESIDENTIAL STREET (RIVERVIEW) AS I MADE THE TURN THE CARS ABS BRAKE SENSOR LIGHT WENT OFF AND SO DID THE LIGHT AS THOUGH I ON WAS ON ICE, BUT I WAS ON A PAVED ROAD AND SPEED WAS LOW MAYBE 10 MPH, IT WENT OFF ALMOST AS QUICKLY AS IT CAME ON. SO I PROCEEDED, STOP AT A 4 WAY STOP SIGN (RIVERVIEW AND LAKESIDE), WHEN I PROCEEDED ON ALL THE DOOR LOCKS STARTED GOING OFF AND THE POWER AND TRANSMISSION WOULD NOT ENGAGE. I TRAVELED APPROXIMATELY 500 FEET BEFORE THE CAR ENGAGED AND STARTED RUNNING. I AM TRYING TO FIND OUT IF THIS IS A COMMON PROBLEM AND IF SO ARE THERE ANY RESOLUTIONS AND IS ANYONE ELSE HAVING THIS PROBLEM. IN A WEEK I NEED TO TRAVEL 200 MILES TO A DOCTOR AND I'M CONCERNED THAT THIS IS MAJOR.
NHTSA ODI #10873203
78,000 miles · Jun 6, 2016
Air BagsUnknown Or Other
THE DASHBOARD IS CRACKING IN MULTIPLE PLACES BY THE AIRBAGS. I AM CONCERNED THAT THERE WILL BE SHARDS OF PLASTIC FLYING AT ME/MY FAMILY SHOULD AN AIRBAG DEPLOY. THE CRACKS ARE GROWING AND HAPPEN AT A STANDSTILL AND WHILE DRIVING. I KNOW THIS IS A KNOWN PROBLEM WITH 2007-2013 DASHES BECAUSE THERE IS A FACEBOOK GROUP WITH OVER 400…
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THE DASHBOARD IS CRACKING IN MULTIPLE PLACES BY THE AIRBAGS. I AM CONCERNED THAT THERE WILL BE SHARDS OF PLASTIC FLYING AT ME/MY FAMILY SHOULD AN AIRBAG DEPLOY. THE CRACKS ARE GROWING AND HAPPEN AT A STANDSTILL AND WHILE DRIVING. I KNOW THIS IS A KNOWN PROBLEM WITH 2007-2013 DASHES BECAUSE THERE IS A FACEBOOK GROUP WITH OVER 4000 MEMBERS WHO OWN GM PRODUCTS (YUKON, TAHOE, SILVERADO ETC) THEY ARE ALL HAVING THE SAME PROBLEM!!
NHTSA ODI #10872870
Mileage unknown · Jun 2, 2016
Unknown Or Other
I HAVE A CRACKED DASHBOARD AT THE CORNER OF PASSENGER AIRBAG AND ABOVE INSTRUMENT CLUSTER.
NHTSA ODI #10872054
85,000 miles · May 18, 2016
Unknown Or Other
MY DASHBOARD HAS BEEN SLOWLY DETERIORATING UNTIL YESTERDAY. WHEN I GOT IN THIS MORNING I NOTICED ADDITIONAL CRACKING AND ONE CRACK IS SO BAD THAT IT IS CAVING IN AROUND THE PASSENGER SIDE AIRBAG. I AM NOT COMFORTABLE THAT THIS WILL NOT AFFECT THE FUNCTIONALITY OF THE AIRBAG OR THAT IT WILL NOT THROW PIECES OF PLASTIC DASH AROUND…
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MY DASHBOARD HAS BEEN SLOWLY DETERIORATING UNTIL YESTERDAY. WHEN I GOT IN THIS MORNING I NOTICED ADDITIONAL CRACKING AND ONE CRACK IS SO BAD THAT IT IS CAVING IN AROUND THE PASSENGER SIDE AIRBAG. I AM NOT COMFORTABLE THAT THIS WILL NOT AFFECT THE FUNCTIONALITY OF THE AIRBAG OR THAT IT WILL NOT THROW PIECES OF PLASTIC DASH AROUND IF IT HAS TO DEPLOY. ADDITIONALLY, THERE IS CHROME WRAPPING ON THE DOOR HANDLES AND THE PASSENGER DOOR INSIDE AND OUT HAS BEGUN TO PEEL. MY WIFE SUSTAINED A DEEP CUT ON HER INDEX FINGER AND I HAVE TO TELL EVERY SINGLE PERSON WHO GETS IN OR OUT TO BE CAREFUL NOT TO TOUCH THE SHARP PIECES. I CALLED GM AND THEY SAID IT WAS NOT REALLY A CONCERN AND ADVISED I DEAL WITH AN AUTHORIZED SERVICE CENTER. MY TRANSLATION WAS THAT THIS WILL COST ME GREATLY TO REPAIR SOMETHING THAT SHOULD NOT BE HAPPENING ON THIS CLASS OF VEHICLE.
NHTSA ODI #10865574
100,000 miles · May 5, 2016
Air Bags
TAKATA RECALL, MY VEHICLE IS KEPT IN A GARAGE IN EXCELLENT CONDITION. I WAS DRIVING DOWN THE ROAD AND HEARD A LOUD POP AND LOOKED AND MY DASH CRACKED. THE CRACK CAN INTERFERE WITH MY AIRBAGS DUE TO PLASTIC BEING CRACKED.
NHTSA ODI #10863338
82,000 miles · Apr 19, 2016
Unknown Or Other
THE DASH IS CRACKING ALL OVER, FROM ONE SIDE TO THE OTHER. STARTED AS A SMALL CRACK AND IS NOW THE ENTIRE DASH VERY QUICKLY
NHTSA ODI #10860264
57,000 miles · Mar 8, 2016
Unknown Or Other
I HAVE TWO MAJOR CRACKS IN MY DASHBOARD THAT ARE GETTING LARGER AND LARGER. MY CONCERN IS THAT IF THERE IS ANY TYPE OF ACCIDENT AND THE AIRBAGS GO OFF THERE WILL BE BITS OF PLASTIC THAT FLY TOWARDS YOU AS WELL. GMC WILL NOT DO ANYTHING NOR HELP ANYONE WITH THIS ISSUE.
NHTSA ODI #10845531
90,000 miles · Feb 16, 2016
Unknown Or Other
CRACKED DASH... THE DASH IS CRACKED ON THE TOP LEFT CORNER OF THE PASSENGER SIDE AIRBAG... I REALLY HOPE THAT THIS DOES NOT CAUSE THE AIRBAGS TO MALFUNCTION IN CASE OF A COLLISION... ALSO IT IS CRACKING ABOVE THE INSTRUMENT CLUSTER IN A COUPLE OF PLACES.... WHEN YOU PAY A LOT OF MONEY FOR A VEHICLE, YOU SHOULD GET A QUALITY PROD…
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CRACKED DASH... THE DASH IS CRACKED ON THE TOP LEFT CORNER OF THE PASSENGER SIDE AIRBAG... I REALLY HOPE THAT THIS DOES NOT CAUSE THE AIRBAGS TO MALFUNCTION IN CASE OF A COLLISION... ALSO IT IS CRACKING ABOVE THE INSTRUMENT CLUSTER IN A COUPLE OF PLACES.... WHEN YOU PAY A LOT OF MONEY FOR A VEHICLE, YOU SHOULD GET A QUALITY PRODUCT.
NHTSA ODI #10836535
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗