NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
53 reportsClear category filter120,000 miles · Jun 26, 2023
Air BagsStructure
The contact owns a 2010 GMC Yukon. The contact stated the front driver’s side dashboard was fractured. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) and took the vehicle to a local dealer to be repaired. The dealer declined to service the vehicle under recall due to the dashboard being fracture…
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The contact owns a 2010 GMC Yukon. The contact stated the front driver’s side dashboard was fractured. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) and took the vehicle to a local dealer to be repaired. The dealer declined to service the vehicle under recall due to the dashboard being fractured. The dealer and manufacturer informed the contact that the recall repair would be performed once the dashboard was replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.
NHTSA ODI #11528859
Mileage unknown · Feb 28, 2023
Air BagsUnknown Or Other
The dashboard on our 2010 GMC yukon was cracking. While driving to pick up my daughter from school, the dashboard center section calapsed inside the dashboard. It was very alarming and is leaving the airbag case exposed.
NHTSA ODI #11509444
Mileage unknown · Dec 7, 2022
Air BagsEngineVehicle Speed Control
Dash is cracked scared that sharp objects may fly into my family face if air bags are deployed the truck lost all power and left me and my daughter stranded right in the middle of traffic about got hit thank God we didn't GM needs to take care of these matters and take it seriously people could be seriously hurt or killed And if…
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Dash is cracked scared that sharp objects may fly into my family face if air bags are deployed the truck lost all power and left me and my daughter stranded right in the middle of traffic about got hit thank God we didn't GM needs to take care of these matters and take it seriously people could be seriously hurt or killed And if I hit a bump my cruise control will shut off automatically as if i pushed the button but i never touched anything
NHTSA ODI #11496511
Mileage unknown · Nov 9, 2021
Air Bags
The open recall on this vehicle cannot be complete without the customer being fully responsible for damage that might be caused during the recall repair. GM is advising all dealerships to force customers to sign a waiver if they have the recall work performed releasing GM and the dealer from all responsibility of any damage don…
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The open recall on this vehicle cannot be complete without the customer being fully responsible for damage that might be caused during the recall repair. GM is advising all dealerships to force customers to sign a waiver if they have the recall work performed releasing GM and the dealer from all responsibility of any damage done to the dashboard. If the dashboard is damaged and has to be replaced then the customer is faced with a more than $1000 repair job therefore the customer must choose between feeding and caring for their family or risking the passenger being seriously injured or killed due to the faulty airbag issue. GM should stand behind the decision they made to use cheap plastic for their dashboards on this vehicle instead of punishing their customers and costing them more money or risking injury or death to passengers.
NHTSA ODI #11439897
Mileage unknown · Sep 15, 2021
Air Bags
Takata recall. The contact owns a 2010 GMC Yukon. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated the manufacturer exceeded a reasonable amount of ti…
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Takata recall. The contact owns a 2010 GMC Yukon. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. The VIN was invalid.
NHTSA ODI #11433079
208,565 miles · Mar 27, 2021
Air BagsBack Over PreventionSeat Belts
FRIDAY NIGHT. ON MARCH 26 WHILE DRIVING ON A CITY HIGHWAY, AFTER CROSSING A RAILROAD TRACK- MY AIRBAGS DEPLOYED WHILE APPROACHING A RED LIGHT OCCUPIED WITH SEVERAL VEHICLES. MANAGED TO AVOID HITTING ANYTHING AND IMMEDIATELY PULLED OVER IN A LOCAL GROCERY STORE PARKING LOT. THAT WAS SCARY
NHTSA ODI #11405123
40,000 miles · Mar 19, 2021
Air BagsUnknown Or OtherVisibility/wiper
MY DASHBOARD HAS CRACKED AND IS NOW IN MANY PIECES. I KNOW IT IS EXPENSIVE TO REPLACE SO I'VE GLUED AND TAPED IT TOGETHER TO THE BEST OF MY ABILITY. THE DASH RATTLES AND SHAKES THROUGHOUT ANY TRIP I TAKE. I LOVE MY CAR! I WANT IT TO BE 'HEALED'. IT'S VERY DISTRACTING TO DRIVE WITH YOUR DASH MAKING ALL THAT NOISE. IF I'M EVER IN …
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MY DASHBOARD HAS CRACKED AND IS NOW IN MANY PIECES. I KNOW IT IS EXPENSIVE TO REPLACE SO I'VE GLUED AND TAPED IT TOGETHER TO THE BEST OF MY ABILITY. THE DASH RATTLES AND SHAKES THROUGHOUT ANY TRIP I TAKE. I LOVE MY CAR! I WANT IT TO BE 'HEALED'. IT'S VERY DISTRACTING TO DRIVE WITH YOUR DASH MAKING ALL THAT NOISE. IF I'M EVER IN AN ACCIDENT, EVEN EVER SO SMALL, I'M SURE PARTS OF THAT DASH WILL GO FLYING AND HURT THE DRIVER AND/OR PASSENGER. I ALSO DON'T KNOW HOW SAFELY CONTAINED MY DASH-AIRBAG IS. MY SPEAKER AND GPS ARE ALSO ON THAT DASH AND ARE NO LONGER INSTALLED WHERE THEY SHOULD BE CAUSING MORE PROBLEMS IN THEIR NEW LOCATIONS WHICH COULD RESULT IN SOMETHING ELSE NOT FUNCTIONING LIKE IT WAS DESIGNED TO BE. I TAKE CARE OF MY VEHICLES WITH REGULAR TUNEUPS AND REPLACEMENTS WHERE NEEDED. THIS IS BEYOND MY CONTROL AND IS A SERIOUS FLAW IN THIS VEHICLE.
NHTSA ODI #11403976
Mileage unknown · Feb 26, 2021
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED KELLEY AUTOMOTIVE GROUP (633 AVE OF AUTOS, FORT WAYNE, IN 46804, (260) 434-47501) WHERE IT WAS CONFIRMED THAT THE PAR…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED KELLEY AUTOMOTIVE GROUP (633 AVE OF AUTOS, FORT WAYNE, IN 46804, (260) 434-47501) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11398066
Mileage unknown · Feb 26, 2020
Air Bags
TL* THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO GREGG YOUNG CHEVROLET OMAHA (17750 BURT ST, OMAHA, NE 68118) AND HUBER CHEVROLET (11102 W DODGE RD, OMAHA, NE 68154) TW…
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TL* THE CONTACT OWNS A 2010 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO GREGG YOUNG CHEVROLET OMAHA (17750 BURT ST, OMAHA, NE 68118) AND HUBER CHEVROLET (11102 W DODGE RD, OMAHA, NE 68154) TWICE AND WAS INFORMED EACH TIME THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11311720
Mileage unknown · Feb 4, 2020
Air Bags
DIC IS STATING SERVICE AIR BAGS. LOCAL DEALERSHIP STATES GMC WILL NOT HONOR RECALL YET AS OF 2016
NHTSA ODI #11307015
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗