2026 GMC Yukon Xl

The large central infotainment touchscreen (which controls climate control/AC, navigation/maps, audio, backup camera, and all primary vehicle functions) has repeatedly failed by going completely dark/blank without warning on my 2026 GMC Yukon Denali XL purchased new on [XXX]. The screen has gone dark on three separate occasions. First failure occurred prior to [XXX]; vehicle was taken to Champion GMC (7885 W Grand River Rd, Brighton, MI 48114) for repair and returned to me. The screen failed again shortly after. Second repair attempt was made on 06/22/2026; vehicle was returned and the screen failed again immediately. The vehicle is currently at Champion GMC for a third repair attempt as of 06/29/2026. Safety risk: Loss of the screen eliminates access to the backup/rearview camera, speedometer display, climate controls (heat and AC), navigation, and warning indicators — all while operating the vehicle. There is no warning, message, or dashboard indicator prior to each failure. The screen goes dark suddenly and without notice. The problem has been confirmed and repair attempted three times by Champion GMC. The vehicle has not been inspected by police or insurance representatives. The component is available for inspection upon request, as the vehicle is currently at the dealership INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While operating the vehicle, I began to hear a metallic grinding noise originating from the center of the engine compartment. The sound was clearly audible within the cabin. Approximately one mile before the vehicle ultimately failed, the engine began to malfunction. As I slowed to a stoplight, the vehicle started to shake before shutting off abruptly and entering a coasting state. All electrical systems powered down and the vehicle would not restart. Shortly thereafter, heavy smoke began to emit both inside and outside the cabin, visibly coming from the hood and through the air vents. There was also a distinct burning odor. I attempted to restart the vehicle multiple times without success. The dashboard displayed the message: “conditions not suitable to shift.” Due to the vehicle becoming disabled on a curve and posing a safety hazard, I contacted the Sheriff’s Office for assistance to prevent a potential collision. Upon their arrival, it was noted that the engine compartment and hood area were exceptionally hot, particularly where the smoke was originating. The dealership has since confirmed they have also been unable to restart the vehicle. The vehicle has been inspected by the GMC dealer and is currently pending further evaluation by a GM-certified mechanic to determine the root cause. Prior to this incident, there were no warning lights, system messages, or other noticeable symptoms indicating an issue.

The contact owns a 2026 GMC Yukon XL. The contact stated while parked and occupied in the vehicle or driving at night he can only see out of the bottom of the windshield. a dealer was contacted. The vehicle was taken to the dealer, and they offered no assistance. The vehicle was not repaired. The manufacturer was notified of the failure, and they informed him they will call the dealer to take a look at the vehicle at night. The failure mileage was 150.

On 3/14/26, on I-75 in Troy, Michigan at 70mph the vehicle, with 4000k miles on the odometer completely shut off. I pushed to restart the engine and it would not restart. My whole family was in the car and we were on a curve. I was able to coast to a flat shoulder. The vehicle would not restart or shift out of park. OnStar took seven hours to tow the vehicle. The dealer is installing a new L87 6.2L engine. I do not have the vehicle back yet. I received an economy car as a loaner. The dealer says GM will not extend the factory warranty despite the engine replacement. My family could have been easily killed.

I was on the Highway and had the vehicle on cruise control, the super cruise was not available the entire trip. Suddenly a warning came on saying that supper cruise was not available please take the wheel, the truck started slowing down drastically while I’m doing 70mph which is the speed limit. I put my foot on the brake to disengage the cruise control but that did not work. I had to push the cancel button on the wheel to take it off. This has happened to me twice while on the highway.

In the 2026 Yukons, almost all physical buttons have been replaced by the giant center touchscreen. When starting my vehicle, about a third of the time the screen will not come on, and can’t be turned back on by any means. It will randomly come back on after a few more trips/restarts. This renders several critical systems inoperable. All HVAC does not work, defrosters aren’t available, back up cameras and parking assist is not available, and control of any navigation functions or options (ie heated/cooled seats) are not possible. There are no physical buttons for these items, so there are no other options. Voice commands do not function properly when the screen is black, so no option there. After my third visit to the dealership and an open case with GM, they are finally authorizing a screen replacement. We will see if this fixes it. However, my previous explanations from GM pointed to a nebulous future software release, with no date or detail.