2018 GMC Yukon Xl

The back hatch would not open while the car was on and in park. Upon reaching in without being in the car, we turned it off, and it engaged reverse on its own, causing it to reverse immediately almost causing terminal harm to myself and my family. It careened into the woods with us unable to stop it due to the immediate speed. No one was in the vehicle, it was solely self propelled. We have a video of the path it took and the damage it caused. When the car wrecked, even when turned off, the lights and windshields wipers engaged by themselves.

We just purchased this vehicle from Winegardner GMC in Prince Frederick, MD. On [XXX} on our drive home from the dealership, we kept hearing a terrible screeching/ clucking noise coming from the rear when we were braking or applying any pressure to the brake pedal. We instantly contacted the dealership and they had us bring the vehicle back the next morning for them to look at and to make the repairs but unfortunate for us. They do not have the parts in stock, so we have to take it back Tuesday, October 8 , 2024 at 8am and leave it for the day. Hoping it is repaired correctly with the new parts “both rear calipers” As I left the dealership, I was approximately 10 miles away and out of no where my dash displayed “service, trailer, brakes”, constantly along with a loud dinging noise for the rest of the drive home. I contacted the dealership and spoke with the service manager and informed him of the situation. He told me it has been an ongoing issue with GM for years and it’s electrical and because we purchased a used vehicle. It’s not covered to be repaired. We would have to pay out-of-pocket for it to be fixed. This is very upsetting because we just spent $40,000 on a used low mileage Yukon Denali for our family to travel in, but it’s unsafe, because it affects the traction control, and ABS brake system. I would also like to note that I did not have a trailer hooked to the vehicle, so I do not understand how that service indicator would appear unless it was cleared by the dealership during Maryland state inspection. We have asked them several times for a copy of the Maryland State inspection they performed, and we are getting the runaround. As the purchaser of a vehicle, it is all right to have that document, showing what past and what failed Maryland inspection before being resold to us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Annunciations: Stabilitrak, Park Assist Off, Steering Assist Is Reduced Drive With Care, Forward Collision System Unavailable, Adaptive Cruise Control. Indications: Cruise Control doesn’t work, steering jerks when turning, difficult to turn into parking spaces. Research shows Technical Service Bulletin 18-na-161as a known issue with GMC products. Dealer says “You are out of warranty”. 2018 model with 65,000 miles. Issue has been presenting for the past 8 months. We thought it was due to a windshield replacement by Safelite. Safelite has been actively troubleshooting for 8 months.

I was involved in a traffic collision. A large vehicle turned left in front of me and I t boned that vehicle. We were traveling about 30-35 MPH at the moment of impact. My vehicle sustained major damage ($20,000+) to repair according to the body shop. My wife, daughter and myself sustained injuries. My wife and I have significant injuries. I truly believe, based on vehicle damages, and injuries that our airbags should’ve deployed. I believe it has a fault sensor that should be inspected.