2005 GMC Yukon Denali

I PURCHASED A NEW GMC YUKON DENALI 8 MONTHS AGO. MY NEW SUV CAME WITH STANDARD ALL-SEASON GOODYEAR WRANGLER HP P265/70R17 TIRES. ONE CHILLY WINTER MORNING ON MY WAY TO WORK, I HEARD AN EXPLOSIVE SOUND AND REALIZED THAT MY LEFT REAR TIRE HAD BLOWN OUT. I WAS DRIVING AT HIGH FREEWAY SPEED (75 MPH, THE SPEED LIMIT IS 70) WITH OTHER DRIVERS DRIVING AT THE SAME SPEED WITH NOT ENOUGH CLEARANCE IN FRONT AND BEHIND MY VEHICLE. I SAW SMOKE COMING FROM THE REAR VIEW MIRROR. I STRUGGLED TO KEEP CONTROL OF THE VEHICLE WHILE I ALSO FEARED OF A REAR-END COLLISION IF I DON'T ACT FAST. REALIZING I AM IN AN EMERGENCY SITUATION, I GRIPPED THE STEERING WHEEL FIRMLY, IMMEDIATELY HIT THE BRAKES, AND MADE A SUDDEN SHARP TURN ON THE SHOULDER. THIS SUDDEN LATERAL SHIFT AND ABRUPT MANEUVER CREATED A FORCE THAT TILTED THE VEHICLE SIDEWAYS (THE TWO RIGHT TIRES - FRONT & REAR - WERE UP ON THE AIR) FOR A COUPLE OF SECONDS. THE SHARP TURN ON THE SHOULDER LED ME TO THE FREEWAY MEDIAN (AN OPEN GRASSLAND WITH UNEVEN PAVEMENT AND SOFT SOIL). THANKS TO THE SAFETY FEATURE OF MY VEHICLE, THE ELECTRONIC STABILITY CONTROL (ESC), AFTER A BRIEF MOMENT I FELT MY TWO RIGHT TIRES WERE BACK ON LEVEL WITH THE GROUND AND THE VEHICLE SIGNIFICANTLY REDUCED ITS POWER ALLOWING ME TO SAFELY STOP THE VEHICLE WITHOUT ROLLING OVER. AS FOR THE BLOWN OUT TIRE, IT HAS BEEN SPLIT IN HALF. I TALKED TO GMC ABOUT THIS INCIDENT AND WAS SERIOUSLY CONCERNED OF A TIRE MANUFACTURER DEFECT/FAILURE. GMC STATED THEY DON'T MAKE TIRES. I SHOULD TAKE MY CASE TO GOODYEAR TIRES. THERE IS MUCH ECONOMIC PHYSICAL DAMAGE THAT RESULTED FROM THIS TIRE BLOW-OUT. THE LEFT INNER FENDER WELL COVER WAS DAMAGED AND CREATED A HOLE THROUGH THE SHEET METAL. ALSO A REAR BODY MOLDING WAS MISSING AND DAMAGED TO LEFT RUNNING BOARD END CAP. THE RIM ON DAMAGED TIRE NEEDS TO BE SPIN-TESTED FOR BALANCE AND OUT OF ROUND ROAD DAMAGE. THE APPROXIMATE DAMAGES TO THE VEHICLE ARE $4,000 - $5,000. AND OF COURSE, EMOTIONAL TRAUMA.*JB

DT: THE CONTACT STATED WHEN HE WAS EXITING THE VEHICLE, WITH THE ENGINE OFF IT BEGAN TO ROLL DOWN THE DRIVEWAY. HE TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY FOUND THE BOLT THAT HOLDS THE SHAFT IN THE TRANSMISSION WAS STRIPPED. THE BOLT WAS REPLACED. THEN, WHILE EXITING A PARKING LOT, THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL ON ITS OWN. THE INDICATOR STILL READ DRIVE, BUT WOULD NOT GO. HE STATED THE STEERING COLUMN DID REGISTER THAT THE VEHICLE WAS IN DRIVE, AND WHEN DRIVING OVER A BUMP, IT SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY CONTACTED THE MANUFACTURER, AND THEY STATED TISSUES NORMAL. THE DEALERSHIP STATED THEY ADJUSTED CABLES, BUT THE WORK ORDER HE RECEIVED SHOWED THAT NOTHING WAS DONE. *AK THE DRIVER SIDE MIRROR WASN'T HOLDING, IT WOULD FOLD. THE NAVIGATION RADIO SYSTEM WAS REPLACED. THE HEADLINER WAS REPLACED. UPDATED 01/23/06. *JB

EVER SINCE I BOUGHT IT IN OCT 2004, I FELT THIS JUMPING OF THE TRUCK AFTER I STOPPED AND STARTED TO ACCELERATE IT WOULD DO THIS, I CALLED IN AND THEY TOLD ME THAT MAYBE BECAUSE IT WAS NEW, IT MAY BE DOING THAT , I TOOK IT IN LAST WEEK BECAUSE THE ENGINE LIGHT WAS LIT AND THERE WAS A STRANGE BURNING SMELL ON , IT AND THERE WAS ALSO THE RECALL OF THE BACK SEATS, AND A LIGHT SENSOR LOOSE, IT WAS RETURNED TO ME AFTER A FEW DAYS, AND THEY SAID THAT IT WAS BECAUSE THE GAS CAP WAS LOOSE? THAT WAS THE WORST EXCUSE THAT I HAVE HEARD, I AM STILL HAVING THAT PROBLEM, BUT I JUST DON'T WANT TO TAKE IT ANYMORE BECAUSE THEY ARE GOING TO COME OUT WITH THE SOME LAME EXCUSE , AND STILL HAVE THE PROBLEM. *JB

THIS IS NOT A SAFETY DEFECT COMPLAINT BUT A CONSUMER DEFECT. THE A/C MAKES A NOISE WHEN THE COMPRESSOR ENGAGES OR SWITCHES. THE NOISE SOUNDS LIKE A CD SPINNING AND IS QUITE ANNOYING. IT CAN EASILY BE HEARD AND HAS BEEN GETTING LOUDER OVER TIME. THE DEALERSHIP REPLACED THE COMPRESSOR TO NO AVAIL. THEY ALSO SAID ENGINEERS ARE INVESTIGATING AND I HAVE CALLED NUMEROUS TIMES TO INQUIRE WITH NO UPDATES. THE DEALERSHIP HAS BEEN GREAT AND THIS IS NO COMPLAINT AGAINST THEM, JUST A GMC COMPLAINT. A NEW CAR SHOULD NOT HAVE A LOUD A/C UNIT. *NM

JUNE 16, 2005 MY WIFE AND I PURCHASED A NEW 2005 GMC YUKON DENALI. EXCITED TO HAVE OUR NEW VEHICLE WE FIGURED EVERYTHING MUST WORK, IT'S NEW. WE FOUND OUT THE NEXT DAY NON OF THE FUNCTIONS IN THE MEMORY PACKAGE WORKED. WE CALLED THE SALESMAN WHO INSISTED WE WERE NOT OPERATING IT CORRECTLY. THE DAYTIME RUNNING LIGHTS ALSO DID NOT WORK. I TOOK THE TRUCK BACK TO THE DEALER ON 6/20/05 AND THE SALESMAN TOOK IN INTO SERVICE AFTER HE COULD NOT FIGURE IT OUT. SERVICE DID NOT KNOW WHAT WAS WRONG EITHER. NOW OUR BRAND NEW 40+ THOUSAND DOLLAR TRUCK IS SITTING AT JKOONS PONTIAC-GMC IN VIRGINIA AND THEY HAVE NO CLUE WHATS WRONG.

FROM: JAMES WARD COMMENTS: I PURCHASED A 2005 GMC YUKON XL DENALI IN DECEMBER OF 2004. AFTER JUST TWO DAYS OF OWNERSHIP I NOTICED THAT THE CARGO COVER WOULD NOT LOCK PROPERLY IN THE COVERED POSITION. I RETURNED TO THE DEALERSHIP AND ASKED THEM TO REPLACE THE CARGO COVER. THEY TRIED SIX COVERS BUT THEY ALL HAD THE SAME PROBLEM OF FIT. THE DEALERSHIP ALSO INVESTIGATED SEVERAL OTHER NEW GMC VEHICLES ON THE LOT AND FOUND THE SAME PROBLEM. THE DEALERSHIP ORDERED ONE FOR ME BUT IT ALSO HAD THE SAME PROBLEM. I AND THE DEALERSHIP HAVE TALKED WITH GMC WHO SAY THAT THAT CANNOT DO ANYTHING ABOUT IT. WHY AM I CONTACTING THE NHTSA? ? ? IT IS BECAUSE WHEN YOU BELIEVE THAT THE CARGO COVER IS EXTENDED AND LOCKED IN POSITION IT CAN AND DOES FLIRT BACK ON DRIVING OR EVEN BEFORE DRIVING. THE REAR SEAT IN THE VEHICLE IS A GOOD LOCATION TO PLACE CHILDREN AND INFANTS. IF THE CARGO COVER IS EXTENDED AND IT IS TOUCHED BY A CHILD IN THE REAR SEAT THEN THERE IS A STRONG POSSIBILITY THAT THE COVER WILL FLIRT OPEN AND COULD INJURE THE CHILD. ADDITIONALLY IF YOU EXTEND THE CARGO COVER AND DRIVE, THEN AS THE CARGO COVERBECOMES UNFASTENED DUE TO THE ILL FITTING NATURE OF THE COVER IT WILL FLIRT OPEN MAKING A DISTRACTING NOISE. IF THE DRIVER IS STARTLED BY THIS OR TURNS TO INVESTIGATE THE NOISE I BELIEVE THAT THIS PRESENTS A SITUATION THAT COULD ENDANGER THE DRIVER AND OR OTHER PEOPLE AND PROPERTY. I HAVE DISCUSSED THIS ISSUE WITH THE GMC CUSTOMER SERVICE AND THEY AGREE THAT THIS COULD BE A PROBLEM AND SUGGESTED THAT I CONTACT YOU.THE DEALERSHIP, FULLY COGNISCENT OF THIS ISSUE, CONTINUES TO SELL THE VEHICLE WITH THE PROBLEM CARGO COVERS AND REFUSES TO TELL POTENTIAL CUSTOMERS OF THE PROBLEM. I HOPE THAT YOU TAKE THIS ISSUE SERIOUSLY AND HELP SAVE AT LEAST A TRAPPED FINGER AND PERHAPS EVEN A LIFE!

ON 23 MARCH 2005 AT 6:30AM, I WAS DRIVING MY 2005 YUKON DENALI IN A 15MPH SCHOOL ZONE ON A MILITARY POST WHEN MY DRIVER'S SIDE REAR TIRE CAME OFF. WHEN I SKIDDED TO THE SIDE OF THE ROAD AND GOT OUT, I NOTICED THAT ONE OF THE LUGS WAS BROKEN OFF. THIS WAS THE CAUSE OF MY WHEEL COMING OFF. I WAS ONLY DRIVING BETWEEN 10-15MPH. I WAS THE ONLY ONE IN THE VEHICLE AND THERE WERE NO INJURIES. WHEN THE TIRE CAME OFF THE VEHICLE, 2 CARS IN ONCOMING TRAFFIC HAD TO SWIRVE TO MISS IT. WHEN I CALLED THE DEALERSHIP (CUTTER DODGE/GMC IN WAIPAHU, HI) THE FINANCE MANAGER TOLD ME TO CALL THE SERVICE DEPARTMENT. I PURCHASED MY VEHICLE ON 05 MARCH 2005 AS A DEMO. I HAVEN'T HAD THE VEHICLE FOR EVEN 3 WEEKS. WHEN I TALKED WITH MY INSURANCE COMPANY ON THE PHONE, THEY TOLD ME TO CHECK WITH THE SERVICE DEPARTMENT TO SEE IF IT WAS COVERED UNDER WARRANTY SINCE IT WAS A NEW VEHICLE. WHEN I TOWED THE VEHICLE TO THE SERVICE DEPARTMENT, THEY TOLD ME IT WOULD TAKE LIKE AN HOUR TO DO AN ASSESSMENT ON EVERYTHING TO SEE HOW THE PROBLEM OCCURRED. IF I WAS ON THE HIGHWAY GOING 55MPH, I COULD HAVE LOST MY LIFE!!! THE SERVICE MANAGER AFTER 2 HOURS SAID THAT I WOULD BE GRANTED A RENTAL CAR FOR THE DAY, AND THEY WOULD HAVE TO DO AN INVESTIGATION. TODAY, 24 MARCH 2005 WHEN I WENT TO THE SERVICE STATION, THEY TOLD ME THAT THEY WOULD TAKE CARE OF ALL THE DAMAGES THAT WERE CAUSED TO THE ROTOR/BODY/AXEL OR SHAFT. THEY EXTENDED MY RENTAL UNTIL MONDAY. AT THIS MOMENT, I DO NOT FEEL SAFE IN THIS VEHICLE. I PAID OVER $53,000 FOR THIS VEHICLE. I WANT ANOTHER VEHICLE. THEY CAN HAVE THIS VEHICLE BACK AND GET ME ANOTHER ONE JUST LIKE IT!!!! I WILL DO WHATEVER IT TAKES TO GET ANOTHER VEHICLE. EITHER I WILL GO TO THE BETTER BUSINESS BUREAU, GMC, OR THE LOCAL NEWS. JUST LIKE I SAID, I DO NOT FEEL SAFE DRIVING IN THIS VEHICLE!!!!!!!*AK