2004 GMC Yukon Denali

DT*: THE CONTACT STATED A HUMMING SOUND WAS HEARD COMING FROM THE VEHICLE'S STEERING, WHICH GOT PROGRESSIVELY LOUDER UPON ACCELERATION, TURNING, AND BRAKING. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THE HYDROBOOST UNIT WAS FAULTY. THERE WAS A NHTSA RECALL # 04V045000, REGARDING THE HYDRAULIC SERVICE BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT 65 MPH THE BRAKES FAILED RESULTING IN A CRASH. THIS OCCURRED ON A NORMAL ROAD DURING NORMAL BRAKING WITHOUT WARNING AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND NO REPAIRS WERE MADE.

DURING NORMAL DRIVING, BRAKE PEDAL WILL SOMETIMES GO TO THE FLOOR WHEN ATTEMPING TO STOP, AND VEHICLE WILL NOT SLOW DOWN AT ALL. AFTER SECOND ATTEMPT, BRAKES START WORKING AGAIN. NO ERRORS REPORTED BY VEHICLE COMPUTER. WE HAVE ALREADY HIT A MAILBOX TRYING TO AVOID A CRASH, AND ALMOST ROLLED OVER ANOTHER TIME DUE TO NOT BEING ABLE TO SLOW DOWN IN TIME. TWO GM DEALERS HAVE FOUND NO PROBLEMS, AND WE HAVE BEEN TOLD TO NOT BRING THE VEHICLE BACK TO THEM AS THEY SAY NOTHING IS WRONG WITH IT. PROBLEM HAPPENS APPROX. EVERY 5 WEEKS, NO CONSISTENCY OR EVENTS LEADING UP TO BRAKE LOSS.

DT: VEHICLE IS A 2004 GMC YUKON DENALI. WHILE DRIVING 25-35 MPH THE VEHICLE WILL SHUT OFF ON THE CONSUMER. THIS PROBLEM HAS HAPPENED TWICE IN THE SAME DAY, WHICH WAS ON 6-24-05. THE BRAKE LIGHT WILL COME ON THEN THE VEHICLE LOSES ALL POWER. THE CONSUMER CAN GET THE VEHICLE TO STOP BY APPLYING EXTREME PRESSURE TO THE BRAKES. THE FIRST TIME IT OCCURRED WHILE CONSUMER WAS STOPPING AT A STOP LIGHT. LESS THAN 5 MINUTES LATER SHE WAS ABLE TO GET THE VEHICLE TO START AGAIN. AFTERWARDS SHE WAS PULLING INTO A GAS STATION WHEN THE VEHICLE SHUT OFF THE SECOND TIME. THE CONSUMER HAD TAKEN IT TO THE DEALERSHIP THE SAME DAY. THE VEHICLE REMAINED THERE UNTIL 7-2, AND AT THIS TIME THEY TOLD HER THAT THEY COULD NOT FIND A PROBLEM WITH THE VEHICLE. THE THIRD TIME THE VEHICLE SHUT DOWN WAS ON 7-3. THIS OCCURRED WHILE THE CONSUMER WAS DRIVING 30-35 MPH. THE CONSUMER HAD TAKEN IT BACK TO THE DEALERSHIP ON 7-5. THIS TIME THEY REPLACED THE CRANK SHAFT POSITION SENSOR. THE CONSUMER PICKED THE VEHICLE UP ON 7-11. AND TODAY 7-12 THE VEHICLE STARTED SHAKING AND JERKING WHILE GOING 60 MPH. THIS PROBLEM WAS OFF AND ON UNTIL THE CONSUMER HAD STOPPED THE VEHICLE. AFTER STARTING THE VEHICLE BACK UP AND DRIVING 35-40 MPH IT STOPPED ON THE CONSUMER FOR THE FOURTH TIME. AND AS OF NOW THE VEHICLE IS AT THE DEALERSHIP. ALL REPAIRS WERE DONE BY THE SAME DEALERSHIP AS PURCHASED FROM. THE VEHICLE IS STILL UNDER WARRANTY. AS OF NOW THE CONSUMER HAS NOT CONTACTED THE MANUFACTURE. *NM

IN MY 2004 YUKON DENALI THE STEERING WHEEL PUMP WENT UP. THE VEHICLE WAS PURCHASED ON MAY 8, 2004 AND TO MY DISCOVERY THE FAILURE OCCURED ON JUNE 26, 2004. WHILE DRIVING I NOTICED A LOUD HUMMING SOUND COMING FROM THE TRUCK. IT WAS NOTICEABLE WHEN I DEPRESSED THE GAS PETAL AND ALSO WHILE TURNING THE STEERING WHEEL. I CONTACTED ONSTAR TO PERFORM A DIAGNOSTIC OF THE VEHICLE IN HOPES THEY COULD DETERMINE THE PROBLEM. ONSTAR WAS ABLE TO ASSESS MY TRUCK AND INFORMED ME THAT NOTHING WAS MALFUNCTIONED ELECTRICALLY WHICH INDICATED A MANUAL DYSFUNCTION. FOR A MATTER OF THIS MAGNITUDE TO HAVE GONE WRONG IN SUCH A SHORT PERIOD OF TIME, LEADS ONE TO BELIEVE THAT THE DEALERSHIP SOLD ME A LEMON OR DID NOT PERFORM A THOROUGH ASSESSMENT OF THE VEHICLE PRIOR TO SELLING IT TO ME. ON THE NEXT BUSINESS DAY, JUNE 28, 2004, I DROVE MY TRUCK INTO THE SERVICE CENTER, ANDERSON AUTOMOTIVE OF HUNT VALLEY MARYLAND FROM WHICH IT WAS PURCHASED. TO BEGIN WITH, WHEN I RESEARCHED AND CHOOSE THE SUV OF MY LIKING, I WENT TO ANDERSON AUTOMOTIVE OF HUNT VALLEY AND TEST DROVE THE TRUCK I WANTED. THE STOCK NUMBER OF THE TEST DRIVEN VEHICLE WAS 4J269973. THE DEALER ASSURED ME THAT THE VEHICLE WAS IN EXCELLENT CONDITION AND WOULD NOT BE SOLD TO ANYONE AND WAS ON HOLD FOR ME. AT THE TIME OF PURCHASE, THE STOCK NUMBER OF THE VEHICLE SOLD TO ME WAS 4J195367 (A CLEAR MISMATCH FROM THE ONE I TEST DROVE). MY CONCERN IS THAT THIS DEALER INTENTIONALLY SWITCHED AND SOLD TO ME A FIFTY THOUSAND DOLLAR DEFECTIVE VEHICLE. THIS INCIDENT HAS RAISED RED FLAGS IN MY TRUST WITH THIS DEALERSHIP AND THEIR CONSUMER PRACTICES. I AM SO DISTURBED BY THIS EXPERIENCE AND HOW THE CLEAR DECEPTIVENESS IN SWITCHED VEHICLES OCCURRED, THAT IF NECESSARY, MY NEXT STEP WILL BE TO CONTACT THE DMVA (DEALER COMPLIANCE) AS WELL AS THE STATE'S ATTORNEY GENERAL FOR FURTHER INVESTIGATION INTO THIS MATTER.*AK