2024 GMC Terrain

a little over two weeks ago we were going to sidney to get groceries. it was hot that day so we turned the a/c on. fog started coming out of the vents, it looked like we turned on a fog machine! a few days later we were going to town, my daughter got in and the whole driver's side floor was full of water. there was so much of it we had to get the shop vac out to suck it up. I called the dealer where we purchased it from because it still under warranty. their shop guy was out for the week so they scheduled me an appt for the following week. by this time my speakers aren't working, my signal lights dont make any sounds when I use them and the floor is soaked again. on August 5th we took the car into high plains and left it. they said they worked on it for 4 hours and fixed the problem, some drain line was plugged with sludge and so the water knocked out a module or amp. I thot everything would be covered but then they said I'd have to pay because all of a sudden a mouse had causes that line to get plugged. I asked them for pictures because im turning it into my insurance company, and they said they would send them. they never have I requested the pictures 2x, once with Patrick the shop manager and then with Jeff presser, owner. Still today, nothing. Meanwhile yesterday here comes all the water on the floor again. We use this vehicle to haul my grandson to his therapies and medical appointments. he [XXX]. Now were worried that mold has started growing because even though were sucking up the water, the floor pad and carpet are still wet. I went online and have seen numerous people complaining about the same issue for years with these GMC Terrains, why hasnt there been a recall or national warning on this faulty problem? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

infotainment system safety issues. I have video. Multiple times per week when starting the car and backing the rear camera engages. When placing car in drive the rear camera never shuts off, the sound volume doesn't work, the entire infotainment system completely malfunctions. The safety is when attempting to function the controls the volume will turn up and not able to turn it down, the screen flashes and the infotainment systems controls on the steering wheel do NOT function. I've had it to the dealer and they indicate PIC6591A from March 3rd 2025 is logged. When contacting GMC corporate they refuse to give any information. The PIC spans across many GMC vehicles including 2019 models. Why hasn't this been addressed? My son drives a 2024 Chevy Trax and this car has no issues like the my car does. His car also doesn't have the transmission/gear shift buttons like the 2024 terrain does. Anyone else having issues with the GMC infotainment systems, black screen, malfunction? I have video.

When shopping for a new Vehicle I noticed this but purchased the vehicle anyway. I attempted to look under the hood of my new GMC Terrain. I have a (hopefully temporary) handicap from a medical procedure I have been dealing with for over a year. I found that the hood assist springs or air shocks have been eliminated from the 2024 model. I can lift the hood on my 2010 GMC Sierra, but I had to have my wife help me lift the hood on my 2024 Terrain. My guesstimate is the hood weighs 50 plus pounds! Once the hood is lifted you have to install a rod (stick, like the old Model A and T cars) so the hood stays up. Yes, I am aware that Ford and Jeep have done this too, but that still doesn't make it right in my view. In this day and age of vehicle safety, and adding safety features to vehicles that I would never even have thought of, I can't believe this is OK! I can only imagine a mechanic bumping the hood rod, or a small child reaching up to boost themselves up to see what Dad or Mom is looking at or doing under the hood of the vehicle. This would cause a 50 plus pound hood to come crashing down on a person and that is OK? How about a short or elderly person? How much did the car manufacturers save by eliminating this feature at the consumers safety and cost? Maybe the manufacturers don't want us under the hood anymore, but then they will have to find a better way to add windshield washer fluid or check the oil or brake fluid.