2022 GMC Terrain

My 2022 GMC Terrain lost power and stalled while I was driving, creating a safety risk because I could no longer maintain speed in traffic. The incident involved a police response and a safety-related tow costing $250. On XXX, OnStar recorded diagnostic trouble code P129F. Tire Choice subsequently replaced the fuel pump control component, identified in my records as GM part number 13554821, at a repair cost of $493.25. I have supporting diagnostic, repair, towing, and police documentation, along with evidence of the removed part. GM’s later vehicle history printout showed zero open field actions for my VIN [XXX]. I am concerned that this failure may be related to the fuel pump power control module condition described in GM campaign N252516900, although I have not confirmed that connection. I request that NHTSA investigate the loss of propulsion and whether the campaign’s coverage should include my vehicle. Tire Choice subsequently replaced the fuel pump control component, identified in my records as GM part number 13554821, at a repair cost of $493.25. I have supporting diagnostic, repair, towing, and police documentation, along with evidence of the removed part. GM’s later vehicle history printout showed zero open field actions for my VIN. I am concerned that this failure may be related to the fuel pump power control module condition described in GM campaign N252516900, although I have not confirmed that connection. I request that NHTSA investigate the loss of propulsion and whether the campaign’s coverage should include my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car stalled while traveling down a road. We tried to restart and it would run for a few seconds and stall. We could not restart. There were no warning lights before the stall and after the engine would not run to get any other indicators that something was wrong. Had it towed to dealership, their diagnostic's showed it was a fuel pump driver module. Upon researching the issue, there is a recall for this problem but my VIN was not included in the recall.

My car stalled and did not want to start. It had to be towed to the nearest GMC dealership. my GMC dealer diagnosed a P129F fuel-pump control-module failure and replaced fuel-pump power control module part number 13554821. I was told that even though there was a recall for 2022 GMC Terrains for this part my VIN number was not included.

Read • 9:59 PM I am formally requesting a VIN eligibility review under GM Customer Assistance Case #XXX. Vehicle: 2022 GMC Terrain VIN: [XXX] DTC: P129F Recall: N252516900 – Fuel Pump Power Control Module I was advised that my VIN is “not included” in the recall. I am requesting that GM reconsider and formally document the basis for that determination. GM’s XXX revision of N252516900-01 states that the phased launch was complete and that all VINs had been placed in an Open status in GM’s Investigate Vehicle History (IVH) system. The bulletin specifically identifies the 2022 GMC Terrain as an affected model. Additionally, GM previously issued engineering information specifically concerning 2022 GMC Terrain vehicles experiencing DTC P129F, including situations involving failure to start and/or stalling. Because my vehicle experienced P129F, I am requesting: A formal VIN eligibility review for N252516900. Confirmation of what GM’s IVH system shows for VIN [XXX]. A written explanation of why my VIN is excluded if GM determines it is not eligible. Documentation of my P129F failure under Case #XXX. Review of whether my vehicle’s failure is consistent with the condition addressed by N252516900. Review of reimbursement eligibility for any qualifying repairs or expenses associated with this failure. Please do not close Case #XXX until this VIN-specific review has been completed and the basis for GM’s determination has been provided. I am requesting that this matter be escalated to the appropriate GM technical/recall authority if Customer Assistance cannot resolve the VIN eligibility issue. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2022 GMC Terrain left me on the side of the road today with a fuel pump module failure. After having it towed to the dealership I began looking to see if this is a known problem. I see that there was a recall for the 2022 GMC Terrain, but my VIN is not listed on that recall. MY FUEL PUMP MODULE FAILED! I think that my VIN was left off of recall list. GMC should pay to repair this!

Driving to work and the vehicle suddenly turned off in the middle of the road just as I had turned the corner onto another street leaving me in a dangerous spot. There was no warning lights or anything it just shut off and would not start back up. Sister had to wait with vehicle while brother in law drove me to work. Had to have the vehicle towed to Tinney Chevrolet GMC service department and after they completed their service found out the FUEL PUMP MODULE failed. I was told GMC has open recall for 2022 GMC Terrain on this exact issue but for some reason my VIN number doesn't come from the HUB they issued the recall from? I find it suspicious my vehicle had the exact same part fail and left me in a dangerous situation with traffic coming around the corner as well as the inconvenience of family having to come take me to work and sit with my vehicle waiting for the tow truck. I had a bill from the service dept. for this repair of $671.15 and the towing company was $125.00 I would hope GMC would look into the fuel pump module issue for all 2022 GMC Terrain vehicles.

A diagnostic test was ran on my vehicle and the only code that came back was issues with my fuel pump system. A recall for the issue is in place. However, my VIN number is not included. I took the vehicle to the closes GMC dealer and they replaced the fuel pump module. Within 2 weeks, the engine light came back on. I contacted the dealer and was instructed to keep driving the vehicle, the vehicle maybe resetting itself. I did and the engine light went off. Within 2 more weeks, the engine light came back on. I took it to the dealer and now they are telling me I need a new fuel pump. This leads me to believe the problem was not fixed and anything related to the fuel pump should have been examined and/or fixed.