2019 GMC Terrain

We have been having varying issues with this GMC, and have found numerous others with the same issue. Vacuum pump went out while driving. Thankfully I was not going very fast and it stopped prior to hitting someone. This is a known issue, yet no recall from GMC. Vacuum pump is said to have been failing causing other engine and transmission issues that can never be "re-created" for the vehicle to be fixed.

While working out of town for work my engine light started flashing and the dash lights went nuts. My brakes were nonexistent and were hard as a rock. I had zero warning as to what happened. Working 3 hours away from home the car had to be towed and I was informed the engine code came back as my cam shaft. Took it to the dealer as Gm has a bulletin put out. I didn’t know what that meant. Long story short and 3000.00 dollars later I find out that the vacuum pump exploded which cause the cam shaft to fail. I was out of work for almost a month. There is a recall for almost all vehicles from this year but not the 2019 terrain even though it contains the same vacuum pump as all the recalled makes and models. Vacuum pump, cam shaft, oil pan, oil pump had to all be replaced at under 100,000 highway miles. Someone needs to address this problem.

Two weeks ago I was driving on the highway. My car felt fine. No warning light the dashboard. Suddenly I receive a notification on my dash stating “engine speed reduced” and my check engine light went on. My car at this point still feels fine, not shaking, no smoke, etc. I’m on the highway and not in a safe position to pull over. 2 minutes later I receive another notification on my dash stating “service breaks”. I immediately tap my brakes to check and they are stiff. I let off the gas as I was approaching the exit and begin pumping my brakes. They continue to be stiff. Luckily there was no one I front of me as this exit led to a rotary. I was able to coast around the rotary and into a parking lot where I attempted to push the E- break which did not work. My steering tightened and then my car died. I have the car towed to GMC where I bought the vehicle. Am told I will be charged a diagnostic fee and they will let me know what they find before repairs are made. I receive a call back the following day stating “the vacuum pump exploded causing you to loose brakes”. I was told “the vacuum pump and repairs would be about $1,200. BUT they could not guarantee that once the vacuum pump was removed, there wouldn’t be more debris and destruction to the cam shaft and engine”. We asked they continue with the diagnostics and check the engine for debris. We receive a call back stating “the vacuum pump exploded and there are shards of medal debris in your engine”. Recommendations are that I need a new engine as "the vacuum pump explosion caused catastrophic damage to the engine". My safety and the safety of other innocent drivers on the highway were put in extreme danger! I lost all break control, power steering, and emergency break control. I had minutes from the time the first warning alerted to the time I lost complete control of the car. This is a known issue with GM Motors specifically made between 2016-2019.

While driving the vehicle the car went into limp mode and the back brakes stopped working. The car had to be drifted into a parking lot. The vacuum pump malfunctioned and has damaged the engine. If it was me in the driver seat instead of my partner, the incident would’ve 100% been an accident. The car was really unable to be controlled and we just happened to have that space that was empty to turn into. The car gave code when this happened. When getting a tow the car also wouldn’t take itself out of park or start to go into neutral to move the car to get it towed. Nothing is working with each other anymore and we were on a busy road of people when our brakes just went out.

The GMC Terrain P187E transmission code indicates a problem with the transmission senor or shift interlock. It prevented our car from shifting into park. The car won't start now. We had to disconnect the battery because the car would not stop beeping. Milage is only 22000 miles and we have owned it for less then 2 months. It is a 9 speed transmission which I understand this to be an on going issue with this transmission.

Brake vacuum pump premature failure. As you see GMC, terrains, in Equinox, I have an issue, while the engine it's on while driving etc, if this bark fails, you will have an issue I'm trying to stop. This is a known problem or GM. And as of now, they have not come out with a solution or a recall for this problem. This problem has caused many customers. To lose thousands of dollars, he repairs. I'm not covered by the warranty. This should be addressed and repaired as soon as possible as it may cause someone else to lose their life. Second problem is the 9 speed transmission transmission lack power when trying to gain speed as you enter the highway. Lastly they blamed the selenoids etc. Lastly the pulley belt retention broke down premature with only 68k miles. This is an ongoing problem gm is well aware and tries to hide or fix. When someone buys a vehicle we expect to last longer than 100k miles.