2019 GMC Terrain

On Saturday, August 15th we were driving on the freeway when with no warning the check engine light came on and the vehicle began to run poorly, and then the vehicle lost electrical power and it became difficult to steer and the brake pedal became stiff, making it difficult to stop and pull over. The vehicle would not start on command but kept running very poorly, it also became impossible to shut the vehicle off until it seized. It was later towed to a local repair shop, and today, Friday August 21st the shop confirmed that the vacuum pump on the brake assist failed and it would need a total engine replacement.

I bought this Terrain brand new from Betten Baker Chevrolet in Muskegon Mi in 2019 with 500 miles. That same year we had transmission Slippage causing it to slip out of gear then slam back into gear while driving. I took it to the dealer to have it looked at. They did nothing and informed me it was known by the manufacturer that this was an issue. I then had to bring it back for electrical issues as the lights would all start going off in the cab including dome lights and shift buttons. All key fob would not be recognized by the car and would have to be reprogrammed counting 5 times now. Now I am sitting at just oflver 100,000 miles and what I thought was going to be a simple spark plug change gas turned into a complete motor failure. did an oil change and there was no oil in it. The turbo was replaced and now the engine started making a lot of rattling noises and just stopped. the dash says service transmission, ECS, Extremely low battery voltage and has jost die after oil started pouring out the bottom of the car. It is now sitting at the dealership service department where I was told by am employee there that they have been seeing them come in at 150,000 miles for complete rebuilds and mine was early. let me tell you that this car isn't even paid off yet. And the 2006 Ram 1500 is more reliable.

Vehicle has had check engine light and engine reduced power flicking on and off for months, randomly reducing power on highway or nearly causing accidents. Brought car to GMC dealer, they said it was underboost code and needed new turbo. Paid over 7,000$ for repair. Next morning, same issue still was happening. I believe my vehicle has EMISSIONS recall issue “N192271200 Charge Air Cooler Disconnect at Throttle Body” but GM has not properly attached my vin number for this recall repair. I have poured thousands into repairs out of pocket and the same issue still persists. I believe strongly the recall emission issue is the problem and should be on my vin. Vehicle has been to dealer 3 times in the past 2 weeks, issue has not been fixed. Improperly diagnosed, random repairs made not fixing actual issue.

Headlights flicker when auto stop releases and clicks back on to move the vehicle. This happens when it wants too but usually at the same time service parking brake will pop up, followed by steering is reduced, drive with care.. Lets see what else. Carplay no longer works. No sound. sd card error pops up. Car will not play music through a cord but will via bluetooth, but charges a phone. OnStar light flickering between green and red until I turned off power to the liftgate. (manually clicking over knob to disable) Headlights flickering can cause accidents. Sure hope there's no epileptics out. Yes, orielly. I have documentation, photos, videos, take your pick I'm here to help. Not evaluated at dealer or mechanic, who can afford labor rates? This has been happening for months and I will continue to report till something is done or lives are cared about.

Service parking brake comes on, steering reduced. Problem reoccurring often, but intermittently. Actuators malfunctioning causing many sensors to fail off and on. Huge safety concern for myself, my riders, and anyone else on the road. When this happens my car has to “think” to move unless you clear the pop up message. Check engine light comes off and on at its leisure. When steering reduced comes on the car will not move until ready. This is clearly affecting electrical things as when I shut power off to other supplies it sometimes becomes more frequent as well as less frequent. The car does not understand what to do as its computers are confused at what the problem is, as the problem does not consistently happen. I have print outs of one time I caught it with failing actuators. I refuse to go to the dealership as I’m told “oh the problem isn’t happening now.” Which negates safety of all people on the roadways. You’re more than welcome to inspect. Though I will be present as I refuse to be told there’s no problem. As previously stated this happens when it wants to happen, but again I’ve caught the issue and can supply information.