2018 GMC Terrain

The contact owns a 2018 GMC Terrain Denali. The contact stated while the contact's daughter was driving, the brake pedal was depressed, however the vehicle failed to stop as intended. In addition, the contact stated that the brake pedal was unusually hard when depressed. The vehicle was taken to the dealer where the vehicle was purchased. The contact stated that the service brake vacuum pump failed while the vehicle was at the dealer. The vehicle was diagnosed with a failed service brake vacuum pump and a failed engine. The contact was informed that the service brake vacuum pump, the CAM Shaft and the engine needed to be replaced. The vehicle was repaired. The contact stated that the failure was a known failure of the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 260,000.

We just got off the bus thruway and my brakes pedal got hard to press and it was hard to stop car I had to push on brake dry hard to get the car to stop it was jarring and o had to get my some and o to a safe place. Garage said it’s brake assist and he researched there’s is an active law suit against GM bc lots of Moses and models have this issue although they claim to know nothing about it

The contact owns a 2018 GMC Terrain. While attempting to shift to reverse(R) out of a parking spot, the message “Transmission Unable to Shift” was displayed on the instrument panel, and the transmission was unable to shift into reverse(R). The contact called for tow truck assistance. The vehicle was unable to shift into neutral (N). The contact stated that prior to the transmission failure, the “Service Transmission Soon” message was displayed. The vehicle was towed to a local dealer to be diagnosed, and it was determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 245,000.

Faulty Brake Vacuum Pump!!!! 2018 GMC Terrain @ 119254 miles--- NO warning! Brakes were hard to press, did not work and I rolled into ditch to prevent an accident. I see hundreds of people with same issue now that I Am having to research. This was very scary. I was told it was as a brake booster pressure sensor. But that was not the problem. It is the brake vacuum pump. This is so dangerous. Why is GMC not correcting this issue? This is insane. GM issued multiple technical service bulletins on vacuum and booster issues starting in 2017. Why hasn't anything been done?

Vehicle will not shift out of park, despite replacing the valve body, putting in a new battery, and transmission fluid. It has been this way since mid January. The codes don’t make sense and there is no current recall, nor have we had this vehicle for very long. It has 48,000 miles on it and is having this issue. Very disappointed.

The contact owns a 2018 GMC Terrain. The contact stated that while driving at various speeds, there was an abnormal grinding sound coming from the vehicle while transitioning to 4WD. The contact continued driving and the driving sound became more frequent while shifting into 4WD. Upon inspecting the vehicle, the contact discovered that the driveshaft had detached and was hanging down from the suspension. An independent mechanic was contacted, and the contact was informed about NHTSA Campaign Number: 17V516000 (Power Train); which the mechanic associated to the failure. The contact called two local dealers and was informed that the VIN was not included in the recall. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 160,000.