2018 GMC Terrain

My husband and son were involved in an almost fatal accident on 07/08/23 in our 2018 Terrain. My husband described that the vehicle spontaneously veered to the right uncontrollably, he was unable to steer to correct the vehicle, unable to brake, they went airborne, hit several poles and a transformer, rolled and flipped several times. All the airbags deployed.After the accident, I found a recall notice from back in 2017, I believe, regarding the drive train. My husband was extricated from the vehicle. My son wasble to cut the seatbelt and crawl out the window. From what my husband explained (he was the driver), this sounds like what they experienced during the collision. I never received a recall letter from GM as this is something I would of taken care of and have got repaired. Please see the photos and the recall I found. Please let me know if there is anyone else I need to contact regarsing this collision.My car was almost paid off. My husband and son could of lost their life. Please advise. Thank you!

Catalytic converter went out at 101,650 miles and the dealer has no replacement part. This is the diesel engine, almost every other year was recalled and they extended the warranty to 100,000 miles. And they stopped making this engine. Seems like they should at the least have a replacement part for a car 5 1/2 years old. They also said the 2017 were recalled, this vehicle was built Jan 2018. The vehicle currently will only go 5 MPH so it cant be driven. There was no warning of the failure.

The contact owns a 2018 GMC Terrain. The contact stated while driving 45 MPH, the check engine warning light illuminated. The contact stated while making a left turn the brake pedal was depressed but failed to stop the vehicle. The contact was able to continue driving without proper braking response to her residence. The contact stated she used the parking brake to fully stop the vehicle. The contact's husband took the vehicle to the local dealer, where it was diagnosed with needing an unknown pipe and vacuum pump to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 79,000.

In mid traffic my 2018 GMC terrain just stopped with no warning, no check engine lights, no smoke from the vehicle, nothing. I was in Charlotte traffic, driving, with my family in the vehicle, the car stopped right in the middle of driving, and I had to quickly and sharply turn the wheel to got into a median to avoid hitting the car in front of me and avoid being rear-ended. The dealership informed me that the vacuum pump in the engine cracked (broke) causing another part in the engine to malfunction. There were no, none, warning lamps, messages, or other symptoms prior to this incident that would of indicated a problem so that I can proactively service the vehicle and keep my family safe.

I was driving my vehicle, there was no indication that the vehicle was in need of servicing or that something was wrong with the vehicle, no check engine lights were on. The vehicle stopped in mid traffic, just completely shut down in active traffic. I had to serve my vehicle in to the curb/median to stop if from hitting traffic ahead of me.

Driving home from our local town 4/15/2023, the brake pedal became to hard to push down. Check engine light came on as I got to my driveway, and that is 1 mile from the main road. My kids were scared to tears as was my girlfriend. Run a scan and dtc p0557. Come to find the vacuum pump on the top drivers side of motor is the part that is bad it broke inside the valve cover. Looking up the issue and find out it is a known problem and no recall. I have kept the parts and all receipts for the repairs, I have to do myself cause the repairs are way to much for me to pay out of pocket. This is a serious issue for this car and year and GMC needs to address the issue. Why has nothing been done yet??? I am making payments on this car with no warranty for the car so I'm stuck fixing the car. But GMC knows that this is a problem and does nothing?!? I remember when American cars were good cars what happened to that time ?? And what happened to company's being responsible for the product they put out to customers? Guess that time is gone, I won't buy another American car again, unless it's a old Detroit built car.

The contact owns a 2018 GMC Terrain. The contact stated that the air bag warning light was illuminated. Additionally, the service restraint system message was displayed on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact stated that the driver’s side front impact sensor had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,705. The contact stated that the dealership suggested that the issue be addressed right away since it involves the airbags.