2017 GMC Terrain

I was driving back home when I suddenly heard a loud pop and my car seat belt immediately tightened up. I saw smoke inside the car and the screen in my dashboard said "airbag service" There was no air bag physical deployed in the car so I believe it happened internally. Now my driver seatbelt will not retract and the front passenger seatbelt will not come out.

The air bags will show that they are shut off while we are driving down the road with my wife sitting in the seat and they will also does it if we are just sitting in the drive way. Also they had a recall in the older models of this car for the pvc valve getting clogged and building pressure and causing the lower seal to bust and that happed to my car but they never gave a low oil light when it happed. All that happed was my wife was driving and the lower engine power came on while she was driving in traffic causing her to freak out and feel unsafe with my kids in the car as well. I contacted them about and they said there is no recall for the car at all about it. They clearly still had the same issues in my car because the pvc valve was clogged and then now I’m loosing all of the oil from my motor. When I went to out oil in it after work I had to add 4.5 quarts of oil to it and it only holds 5 quarts. It still never had a low oil light when I went to start it to get it to level ground so I could check it. Clearly this is a safety issue and I don’t want it to happen to someone while they are on the Interstate during heavy traffic and potentially cause an accident.

The contact owns a 2017 GMC Terrain. The contact stated while driving at various speeds, the passenger’s side air bag warning light illuminated, and an audible sound was heard. The contact stated that the failure occurred whether or not a passenger was seated in the seat. The contact stated that the driver’s side air bag warning was also activated while the driver was seated in the seat. The vehicle was taken to the dealer where the failure was diagnosed as a defective air bag sensor. The contact was informed that the sensor needed to be replaced. The contact stated that the dealer informed her that the failure was not covered under the warranty. The manufacturer was not notified of the failure. The failure mileage was unknown.

PURCHASED GMC 2017 TERRAIN 1 MONTH AGO TODAY. THE FIRST WEEK I HAD IT THE ENGINE KEPT STALLING WHILE IDLING. I TOOK IT TO THE DEALERSHIP FOR THEM TO FIX. I GOT IT BACK AND IT SEEMED TO RUN HARD. 3 DAYS LATER I FOUND THAT NOT ONE BUT BOTH KEY FOBS WOULD NOT WORK. THE BATTERY IS BRAND NEW. WHEN I SPOKE TO SERVICE MAN AT DEALERSHIP, HE STATED THAT ONE FOB WAS FAULTY AND THEY WOULD ORDER A NEW ONE. I HAVEN'T HEARD BACK FROM THEM...TODAY I GOT INTO A FRONT END COLLISION WHERE THE AIR BAGS DID NOT DEPLOY CAUSING ME INJURY. ONLY AFTER THE FACT DID THE ALARM SOUND AND DASH MESSAGE CAME ON STATING SERVICE AIRBAG. THE FOUR WAY LIGHTS WOULD NOT STAY ON AND THE INTERIOR LIGHTS WOULD NOT TURN OFF. AND THERE WAS A SMELL OF SOMETHING BURNING.. NO RETURN CALL FROM GMC.

TL* THE CONTACT OWNS A 2017 GMC TERRAIN. THE CONTACT STATED WHILE COMING TO A COMPLETE STOP THE VEHICLE WAS UNEXPECTEDLY REAR ENDED WHICH FORCED THE VEHICLE TO SLIDE FORWARD UNTO THE HIGHWAY, THE IMPACT CAUSED THE AIR BAGS TO NOT PROPERLY DEPLOY WITH THE SERVICE AIRBAGS LIGHT ILLUMINATING. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION, A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP WHERE THE VEHICLE DAMAGE WAS BEING REPAIRED. THE DEALER WAS NOTIFIED OF THE FAILURE, HOWEVER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING DOWN THE ROAD AT 55 MPH WHEN A DEER RAN OUT AND HIT THE PASSENGER SIDE OF MY VEHICLE. IT BOUNCED AND ROLLED OFF THE DRIVERS SIDE. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. ALL OF THE ELECTRIC COMPONENTS IN THE VEHICLE WERE ON. THE INTERIOR LIGHTS WERE ON, THE HAZARD LIGHTS WERE FLASHING AND THE CONSOLE WAS LOCKED UP. I PUSHED THE BUTTONS, BUT NOTHING HAPPENED. THE AIRBAGS DID NOT DEPLOY THERE WAS A MESSAGE ON THE SCREEN THAT SAY SERVICE AIRBAG (BUT THEY HADN'T DEPLOYED). I COULD SMELL SOMETHING BURNING, THE VEHICLE WAS SMOKING AND I COULD HEAR SOMETHING POPPING, I GOT OUT TO ASSESS THE DAMAGE AND MY VEHICLE WAS ON FIRE. THE VEHICLE ENDED UP BEING A TOTAL LOSS.. THIS IS HAPPENED IN GA AND THE STATE PATROL DID THE POLICE REPORT.

TRAVELING ON STATE HIGHWAY 136 BETWEEN 50 AND 55MPH. THE LISTED VEHICLE STRUCK A DEER CAUSING SIGNIFICANT FRONT END DAMAGE. IMMEDIATELY FOLLOWING THERE WAS A VERY STRONG ODOR SIMILAR TO GUN POWDER. THE AIRBAG LIGHT ILLUMINATED AND ON STAR CAME ON LINE IN THE CAR DUE TO CRASH SENSOR NOTIFICATION. HOWEVER, THERE WAS NO AIRBAG DEPLOYMENT.THE ENTIRE FRONT END OF THE CAR SUSTAINED DAMAGE AS WELL AS THE RADIATOR. THE DRIVERS SIDE FRONT QUARTER PANEL ALSO BUCKLED. IT IS UNKNOWN AT THIS TIME OF FURTHER DAMAGE. THE VEHICLE SUSTAINED ENOUGH DAMAGE TO WHERE IT REQUIRED IT TO BE TOWED TO A DEALERSHIP BODY SHOP FOR FURTHER EVALUATION. BASED ON THE FRONT END AND QUARTER PANEL DAMAGE, THERE SHOULD HAVE BEEN AN AIRBAG DEPLOYMENT. THE LISTED VEHICLE IS THE ONLY VEHICLE INVOLVED WITH THE COLLISION. THE GEORGIA STATE PATROL INVESTIGATED AND COMPLETED A CRASH REPORT.