Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
210–25K
2625–50K
6150–75K
2675–100K
30100–150K
7150K+
171 reports with mileage · 126 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Visibility/wiper. Review the 101 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 80 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
9 crash reports1 fire reports6 injury reports
What owners actually said
297 reports
24,461 miles · Nov 30, 2016
EnginePower Train
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE DEALER DIAGNOSED THAT THE WATER PUMP, TIMING BELT, GASKET KIT, AND CHAIN LINKS FOR THE TIMING BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER BEING SERVICED, THE VEHICLE LATER BEGAN TO LUNGE FORWARD AN…
Read full complaint
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE DEALER DIAGNOSED THAT THE WATER PUMP, TIMING BELT, GASKET KIT, AND CHAIN LINKS FOR THE TIMING BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER BEING SERVICED, THE VEHICLE LATER BEGAN TO LUNGE FORWARD AND THE GEARS ATTEMPTED TO SHIFT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS SLIPPING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,461.
NHTSA ODI #10928785
Mileage unknown · Jun 7, 2016
Electronic Stability Control (esc)EnginePower Train
ENGINE KEEPS SHUTTING OFF WHILE DRIVING; WOULD HAVE TO GUIDE THE CAR OFF THE ROAD AND RESTART. RADIO SHUTS OFF; ALL ELECTRICAL SYSTEMS SHUT OFF AND CAR WOULD HAVE TO BE RESTARTED. THIS HAS BEEN HAPPENING AFTER THE CAR WAS PURCHASED SPORADICALLY SINCE LAST YEAR. THE VEHICLE WAS TURNED IN FOR SERVICE ON THE ISSUE, HOWEVER I WAS…
Read full complaint
ENGINE KEEPS SHUTTING OFF WHILE DRIVING; WOULD HAVE TO GUIDE THE CAR OFF THE ROAD AND RESTART. RADIO SHUTS OFF; ALL ELECTRICAL SYSTEMS SHUT OFF AND CAR WOULD HAVE TO BE RESTARTED. THIS HAS BEEN HAPPENING AFTER THE CAR WAS PURCHASED SPORADICALLY SINCE LAST YEAR. THE VEHICLE WAS TURNED IN FOR SERVICE ON THE ISSUE, HOWEVER I WAS INFORMED THAT THEY FOUND NOTHING WRONG. JUST THIS PAST WEEK TILL NOW, THE CARS ENGINE AND ELECTRICAL SYSTEM STARTING SHUTTING DOWN AGAIN WHILE DRIVING OR WHILE IN PARKING MODE AT LEAST MORE THAN 6 TIMES.
NHTSA ODI #10873112
350 miles · May 17, 2016
Visibility/wiper
IF WE USE ANY CLIMATE CONTROL SETTING BEFORE USING THE DEFROSTER, THEN TRY TO USE THE DEFROSTER, IT WILL ONLY BLOW COOL AIR. IF WE CHANGE THE SETTING TO VENT, HEAT OR A/C, WARM AIR WILL BLOW, BUT SWITCH IT BACK TO DEFROST AND ONLY COOL AIR BLOWS FROM IT. WE COULD NOT CLEAR THE WINDSHIELD OF FOG IN A WARM RAIN WITHOUT TURNING T…
Read full complaint
IF WE USE ANY CLIMATE CONTROL SETTING BEFORE USING THE DEFROSTER, THEN TRY TO USE THE DEFROSTER, IT WILL ONLY BLOW COOL AIR. IF WE CHANGE THE SETTING TO VENT, HEAT OR A/C, WARM AIR WILL BLOW, BUT SWITCH IT BACK TO DEFROST AND ONLY COOL AIR BLOWS FROM IT. WE COULD NOT CLEAR THE WINDSHIELD OF FOG IN A WARM RAIN WITHOUT TURNING THE DEFROSTER ALL THE WAY TO HOT (95 DEGREES). AS THIS WAS IN THE MIDDLE OF SUMMER, IT WAS UNBEARABLY HOT IN THE CAR TRYING TO DRIVE. TOOK THE CAR TO 2 SERVICE DEPARTMENTS MULTIPLE TIMES, NO CODE SHOWS, SO NO FIX FOR THIS. WE ARE SENT BACK HOME WITH CAR AS IT IS. THE PROBLEM WAS NOTICED JUST AFTER BUYING THE CAR IN JULY 2015, AND CONTINUES TODAY.
NHTSA ODI #10865346
6,000 miles · Mar 31, 2016
Power TrainService Brakes
I'VE ATTACHED MY FINAL REPAIR NOTICE TO GM AND IT HAS ALL OF THE DETAILS. I HAVE SINCE TAKEN MY CAR BACK TO THE DEALERSHIP TO HAVE THE FINAL REPAIR DONE. THEY STILL SAY NOTHING IS WRONG WITH IT. I AM TERRIFIED TO DRIVE MY CAR. I ASKED GM TO TAKE THE CAR BACK AND THEY SAY THEY ARE NOT WILLING TO DO ANYTHING AT ALL TO HELP ME. THE…
Read full complaint
I'VE ATTACHED MY FINAL REPAIR NOTICE TO GM AND IT HAS ALL OF THE DETAILS. I HAVE SINCE TAKEN MY CAR BACK TO THE DEALERSHIP TO HAVE THE FINAL REPAIR DONE. THEY STILL SAY NOTHING IS WRONG WITH IT. I AM TERRIFIED TO DRIVE MY CAR. I ASKED GM TO TAKE THE CAR BACK AND THEY SAY THEY ARE NOT WILLING TO DO ANYTHING AT ALL TO HELP ME. THE TRANSMISSION IS JERKY AND THE BRAKES BARELY WORK. PLEASE INVESTIGATE. ITS LIKE GM WOULD LIKE TO WAIT UNTIL THERE IS A HUGE ACCIDENT AND LOSS OF LIFE BEFORE DOING ANYTHING.
NHTSA ODI #10852664
6,810 miles · Mar 6, 2016
Seat BeltsStructureUnknown Or Other
FRONT PASSENGER SEAT BELT CHIME COMES ON WHEN THERE IS NOTHING ON THE FRONT SEAT OR ALMOST NOTHING ON THE SEAT. THIS HAS HAPPENED AT LEAST 1/2 DOZEN TIMES OR MORE. I CAN BE DRIVING AND ALL OF SUDDEN COMES ON. IT CAN SCARE ONE ESP 1ST TIME. YOU DON'T KNOW WHAT IS HAPPENING. I THOUGHT I BLEW A TIRE OR DOOR CAME OPEN. MY ATTENTION …
Read full complaint
FRONT PASSENGER SEAT BELT CHIME COMES ON WHEN THERE IS NOTHING ON THE FRONT SEAT OR ALMOST NOTHING ON THE SEAT. THIS HAS HAPPENED AT LEAST 1/2 DOZEN TIMES OR MORE. I CAN BE DRIVING AND ALL OF SUDDEN COMES ON. IT CAN SCARE ONE ESP 1ST TIME. YOU DON'T KNOW WHAT IS HAPPENING. I THOUGHT I BLEW A TIRE OR DOOR CAME OPEN. MY ATTENTION WAS EVERYWHERE BUT ON 65 MPH TRAFFIC ON FREEWAY. BREAKS ONE'S DRIVING CONCENTRATION. INDEPENDENT OF TEMPERATURE. OTHER PROBLEM I HAVE IS LOTS OF WIND COMES IN ON PASSENGER DOOR. IT IS NOT ALIGNED PROPERLY. GM HAS TRIED A COUPLE OF TIMES WITH NO SUCCESS. VERY ANNOYING AND HARD TO HEAR RADIO ETC.. 3RD PROBLEM IS NAVIGATION,COMMUNICATION CENTER,IT KEEPS DISAPPEARING. IT IS GIVING ME DIRECTIONS SOMEWHERE AND THEN JUST DISAPPEARS AND RESETS. IT HAS BEEN REPLACED ONCE. IT HAS GOTTEN ME STRANDED MORE THAN ONCE. I AM A SENIOR WHO RELIES ON SYSTEM. WHEN IT DISAPPEARS, I AM NOT ALWAYS SOMEWHERE THAT I CAN STOP TO COMPLETELY RESET AND REENTER ALL THE INFORMATION AGAIN. I FEEL THAT THIS IS A SAFETY ISSUE. I WAS ON HWY EVERY TIME AND MOST OF THE TIME NOT IN A REMOTE AREA BUT NOT IN AREA THAT I COULD STOP. IN CA. THERE ARE MANY AREAS YOU DO NOT WANT TO GET OFF THE FRWY AT. ALL INSTANCES ABOVE HAPPENED IN THE CITY AREAS WHILE DRIVING. SERVICE WAS DONE OCT 2015. NONE OF ISSUES RESOLVED DESPITE ATTEMPT. ALL ARE ONGOING.
NHTSA ODI #10840112
Mileage unknown · Feb 11, 2016
Seat BeltsSeats
THE FRONT PASSENGER SEAT BELT CHIME COMES ON EVEN WHEN THERE IS NOTHING OR ALMOST NOTHING IN THE SEAT. THIS MOSTLY HAPPENS WHEN THE AMBIENT TEMPERATURE IS ABOVE 45 DEGREES FAHRENHEIT AND EITHER DURING A BRAKING EVENT OR ACCELERATION EVENT (EITHER FROM A STOP OR DURING AN OVERTAKE MENUVER). IT ALSO OCCURS WHEN THE VEHICLE SPEED…
Read full complaint
THE FRONT PASSENGER SEAT BELT CHIME COMES ON EVEN WHEN THERE IS NOTHING OR ALMOST NOTHING IN THE SEAT. THIS MOSTLY HAPPENS WHEN THE AMBIENT TEMPERATURE IS ABOVE 45 DEGREES FAHRENHEIT AND EITHER DURING A BRAKING EVENT OR ACCELERATION EVENT (EITHER FROM A STOP OR DURING AN OVERTAKE MENUVER). IT ALSO OCCURS WHEN THE VEHICLE SPEED GOES ABOVE 60MPH. IN ALL THESE SITUATIONS THE CHIME COMES ON AT MOST IN-OPPORTUNE TIMES WHILE THE VEHICLE IS IN MOTION STARTLING THE DRIVER CAUSING HIM/HER TO TAKE THE EYES OFF THE ROAD TO LOOK AROUND WHAT IS GOING ON WITH THE VEHICLE. THIS ISSUE HAS RESULTED IN MULTIPLE NEAR MISS OCCURRANCES WHILE I HAVE MY 15 MONTH OLD BABY IN THE VEHICLE! THE ISSUE STARTED OCCURRING IN AUGUST 2015 (ABOUT 4.5 MONTHS AFTER I GOT THE VEHICLE). THE DEALER SAYS THAT THIS IS A KNOWN PROBLEM WITH THESE VEHICLES AND THAT NOTHING CAN BE DONE TO FIX THIS. I HAVE SEEN MULTIPLE POSTS ON THE INTERNET ABOUT THIS ISSUE WITH CHEVY EQUINOX AND GMC TERRAIN.
NHTSA ODI #10825602
50 miles · Nov 30, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING 40 MPH, THE LOW BEAM HEADLIGHTS FAILED TO FULLY ILLUMINATE. THE FAILURE OCCURRED DURING NIGHT DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS COULD NOT BE ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS …
Read full complaint
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING 40 MPH, THE LOW BEAM HEADLIGHTS FAILED TO FULLY ILLUMINATE. THE FAILURE OCCURRED DURING NIGHT DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS COULD NOT BE ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50.
NHTSA ODI #10807493
Mileage unknown · Nov 24, 2015
Power Train
2015 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO SUDDEN LOSS OF ENGINE POWER, ACCELERATOR PEDAL AND THROTTLE FAILURES. *SMD THE CONSUMER STATED WHEN SHE TRIED TO ACCELERATE, THE VEHICLE BARELY MOVED. THE CONSUMER TURNED OFF THE VEHICLE AND RE-STARTED IT, WITH THE SAME RESULTS. THE ENGINE WOULD JUST IDLE AS IF THE ACCELERATOR …
Read full complaint
2015 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO SUDDEN LOSS OF ENGINE POWER, ACCELERATOR PEDAL AND THROTTLE FAILURES. *SMD THE CONSUMER STATED WHEN SHE TRIED TO ACCELERATE, THE VEHICLE BARELY MOVED. THE CONSUMER TURNED OFF THE VEHICLE AND RE-STARTED IT, WITH THE SAME RESULTS. THE ENGINE WOULD JUST IDLE AS IF THE ACCELERATOR PEDAL WAS DISCONNECTED. *JB
NHTSA ODI #10701589
3,000 miles · Nov 20, 2015
Unknown Or Other
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE PRESSURE OF THE AIR WAS PAINFUL TO THE CONTACT'S EARS WHEN THE WINDOWS WERE ROLLED DOWN. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
NHTSA ODI #10795057
185 miles · Nov 3, 2015
Exterior LightingVisibility/wiper
SEPT. 30, 2015 WE BOUGHT A 2015 GMC TERRAIN FROM BUICK GMC OF MAHWAH (NJ). THERE WAS 88 MILES ON THE ODOMETER. AT NIGHT (IN DARKNESS) VISIBILITY IS ONLY ACCESSIBLE THRU THE BOTTOM SECTION OF THE WINDSHIELD. THERE IS A DARK HORIZONTAL LINE ACROSS THE WINDSHIELD AT APPROXIMATELY THE HALF WAY POINT. IT IS BLACK ABOVE THE LI…
Read full complaint
SEPT. 30, 2015 WE BOUGHT A 2015 GMC TERRAIN FROM BUICK GMC OF MAHWAH (NJ). THERE WAS 88 MILES ON THE ODOMETER. AT NIGHT (IN DARKNESS) VISIBILITY IS ONLY ACCESSIBLE THRU THE BOTTOM SECTION OF THE WINDSHIELD. THERE IS A DARK HORIZONTAL LINE ACROSS THE WINDSHIELD AT APPROXIMATELY THE HALF WAY POINT. IT IS BLACK ABOVE THE LINE-NO VISIBILITY TO THE OUTSIDE ABOVE THE LINE. YOU CAN NOT SEE A SAFE DISTANCE DOWN THE ROAD AS VISIBILITY IS RESTRICTED. TELEPHONE POLES, TREES, OBJECTS, SIDE ROADS, DEER, OBSTACLES, SIGNS ETC ARE NOT VISIBLE THRU THE WINDSHIELD'S TOP HALF. WE DROVE IT THE FIRST TIME AT NIGHT OCT. 8. I WAS THE DRIVER, MY HUSBAND PASSENGER. OUR SEATS WERE AT DIFFERENT POSITIONS. NEITHER MY HUSBAND NOR I COULD SEE OUT OF THE TOP HALF OF THE WINDSHIELD. THE ROUTE TRAVELED CONSISTED OF UNLIGHTED PARKWAY AND SIDE ROAD DRIVING. ON DARK, NON ILLUMINATED ROADS WITH NO LIGHTS FROM OTHER VEHICLES AND STREET LIGHTS, WE WERE NOT ABLE TO SEE ANYTHING ABOVE THE HORIZONTAL LINE ACROSS THE WINDSHIELD. WITH LOW BEAMS VISIBILITY WAS APPROXIMATELY 25-30 FEET FORWARD. THERE WAS NO VISIBLE ORIENTATION ABOVE THE HORIZONTAL LINE. IT WAS BLACK. HIGH BEAMS ALLOWED A LONGER VISUAL FIELD BUT STILL NO VISIBILITY ABOVE THE LINE OF THE WINDSHIELD CREATING A 'TUNNEL VISION' EFFECT. TRAVELING UP OR DOWN HILL WAS PARTICULARLY SCARY. VISIBILITY WAS RESTRICTED TO DIRECTLY IN FRONT OF THE CAR. THE 25 MILE DRIVE WAS FRIGHTENING. THERE WAS NO VISIBILITY PROBLEM DURING DAYTIME DRIVING OR ON HIGHLY ILLUMINATED ROADS AT NIGHT. OCT. 9, 2015 (9 DAYS OF HAVING THE CAR) WITH 220 MILES ON THE ODOMETER, WE RETURNED IT TO THE DEALER WITHOUT RESOLUTION. GM RESPONDED ALL TERRAINS ARE MANUFACTURED AS OURS AND COULD FIND NO PROBLEM AS DESCRIBED. THE CAR IS UNSAFE AND A HAZARD TO US AS WELL AS OTHERS. WE DO NOT WANT TO BECOME A GM STATISTIC.
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver's view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash.
Remedy: Dealers will install headlamp appliques, free of charge. Owner notification letters were mailed September 8, 2022. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N222363740.
General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 01320.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
2015 GMC Terrain Problems, Complaints & Recalls | Skip That Year
Illustration