2013 GMC Terrain

Excessive oil consumption, on average this vehicle is burning off 2 or more quarts of oil over approximately 1,000 miles. The vehicle is also hard idling, jerky and lunging forward at a stop. The entire engine shakes until it sounds like it stalls out. The Check engine light turns on and off when it has been over 2500 miles after an oil change and when the gas gauge reads 1/4 of a tank or less. The diagnostic tool plug does not register anything; does not even turn the diagnostic tool on when plugged in. This vehicle has stalled while driving with no warning lights or indicators. I called GMC on 10/11/22 to inquiry about these issues the called me back on 10/12/22 and was told that they could not find a recall. I then mentioned the class action lawsuit and they said they found something. They then tried to tell me that recalls are ONLY VIN specific, which is a lie. I already got the recall notice but when I went to get it done they tried to tell me that I had to get services done with them for 6months before they would do the recall fix. And Now I have a car sitting in the shop that I can’t use because it needs a new engine.

The hydraulics that are intended to hold up the rear lift gate have failed. After opening the lift gate and leaning in to get something out of the rear of the car, the lift gate will begin to close and hit or hurt the person that is standing at the back of the car. I have not shown this to a dealer or independent service provider, but it is easily reproducible. Likewise, I have not shown this to a manufacturer, the police, or an insurance representative. There were no warning lamps regarding this issue. The problem just started happening approximately 12 months ago.

The contact owns a 2013 GMC Terrain. The contact stated that shortly after having the engine oil changed, the oil percentage information indicated that the engine oil level was quickly decreasing. The contact stated that while checking the oil dip stick, it was discovered that there was very little oil in the oil pan. Additionally, while operating the vehicle, there was a knocking sound coming from the engine compartment. The contact stated that occasionally the vehicle lost motive power. The vehicle was taken to the dealer who performed an oil consumption test. The result of the test was not yet available. Additionally, the cause of the failure was not yet determined. The manufacturer was also notified of the failure. The failure mileage was 80,000.

The contact owns a 2013 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact experienced a failure and was stopped by the police due to the glare from the headlights. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2013 GMC Terrain. The contact stated that the dealer had previously performed an unknown repair for an exhaust leak; however, the failure recurred while starting the vehicle. The contact stated while driving at an undisclosed speed, a fuel odor was detected. The contact was concerned that her and her passenger had experienced carbon monoxide poisoning. The vehicle was taken to an independent mechanic who reset the fuel carbon sensor and replaced the fuel cap; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

Excessive oil consumption, on average this vehicle is burning off 2 or more quarts of oil over approximately 1,000 miles. The vehicle is also hard idling, jerky and lunging forward at a stop, hard shutoff where the engine does not immediately shut off when the key is turned off and the entire engine shakes until it sounds like it stalls out. The vehicle also accelerates slowly with high RPMs, approximately 3500 RPMs before shifting gears. Check engine light turns on and off when it has been over 2500 miles after an oil change and when the gas gauge reads 1/4 of a tank or less. The diagnostic tool plug does not register anything; does not even turn the diagnostic tool on when plugged in. This vehicle has also stalled out while driving with no warning lights or indicators. I called GMC on 8/9/22 to inquiry about these issues and was informed my VIN is not included in any recalls or special conditions related to these known issues.

The key can be removed from the ignition in P, R, N, D, and M after the vehicle has been shut off. The vehicle does not provide any warning that the vehicle is not in park prior to allowing you to remove the key. The vehicle does not indicate the vehicle is not in park after the key has been removed. You are not able to start the vehicle if the vehicle is in anything other than park. I contacted GMC to inquiry about this issue and was told my vehicle’s VIN is not included in the recall for this known issue.