2013 GMC Terrain

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING, THE INSTRUMENT PANEL DARKENED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. WHEN THE VEHICLE WAS RESTARTED, THE INSTRUMENT PANEL LIGHTING RETURNED TO NORMAL. THE CONTACT ALSO STATED THAT THE DEFROST SYSTEM FAILED TO CLEAR THE WINDSHIELD WHEN DRIVING IN COLD WEATHER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,000. *TT*JB

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. HE CHECKED THE OIL AND REALIZED IT WAS THREE QUARTS LOW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADDED OIL TO THE VEHICLE AND ALSO REPLACED THE TIMING BELT. SHORTLY AFTER, THE CONTACT DISCOVERED THAT THE VEHICLE STILL CONSUMED A LARGE AMOUNT OF OIL. THE DEALER (ARNIE BAUER BUICK GMC CADILLAC, 5525 MILLER CIR DR, MATTESON, IL 60443) STATED THAT THE CONTACT COULD BRING IN THE VEHICLE FOR AN OIL CONSUMPTION TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000.

I BOUGHT THE VECHILE IN FEB. 2016 RAN FINE. IN JUNE OF 2016. THE VECHILE STARTED ACTING LIKE IT HAD WATER IN THE GAS HESITATEING STALLING AND THE RADIO AND TOUCH SCREEN DON'T WORK TOOK IT TO A DEALER AND HE SAID HAD ATER IN FUEL PUT I A NEW SENORS. BUT STILL DOING THE SAME THING STALLING WHEN COMING TO STOP SIGNS HESITATES NOT GOING INTO TO GEAR TOOK IT TO GM DEALER IN NEW RICHMOND AND THEY HOOK UP TO A COMPUTER SAID NOTHING WRONG WHEN VECHILE DOSE IT AGAIN BRING IT IN DON'T TURN IT OFF THATS HARD TO DO BECAUSE YOU HAVE TO START IT UP AGAIN TO DRIVE IT THEIR KNOW TODAY THE RADIO IS OFF AND TOUCHSCREEN DON'T COME ON I AM JUST SCARED BECAUSE WE TAKE OUR SON TO ROCHESTER THREE DAYS A WEEK FOR THERPY HELP

MY VEHICLE CURRENTLY HAS APPROX. 54K MILES AND I BEGAN EXPERIENCING SERIOUS, DANGEROUS DEFECTS WITH THE VEHICLE ON 9/12/2018 WHEN I WAS BACKING OUT A PARKING STALL MY CAR JUST COMPLETELY SHUT OFF WITH NO WARNING. I WAS ABLE TO PLACE IT IN PARK THEN RESTART IT AND DRIVE ABOUT A MILE BEFORE IT SHUT OFF AGAIN AS I WAS APPROACHING A STOP LIGHT. I HAD TO COAST THE CAR ONTO A NEARBY STREET OUT OF TRAFFIC FOR MY AND MY SON'S SAFETY. I WAITED A FEW MOMENTS AND WAS ABLE TO RESTART THE ENGINE ONCE MORE AND DROVE ABOUT 2 BLOCKS BEFORE IT SHUT OFF AGAIN IN THE MIDDLE OF AN INTERSECTION. I PULLED OVER AND CALLED THE GM DEALER WHERE I PURCHASED IT TO DETERMINE IF THERE HAD BEEN ANY RECALLS OR A WARRANTY. I WAS TOLD I WOULD HAVE TO COVER TOWING AND DIAGNOSTIC FEES AND WAS NOT ENTITLED TO ANY TYPE OF WARRANTY COVERAGE. I HAD A TEST OF THE BATTERY PERFORMED WHICH CAME BACK THAT THE BATTERY WAS NOT GOOD. I PURCHASED A NEW BATTERY AND HAD IT INSTALLED THAT NIGHT. ALTHOUGH, I HAD A NEW BATTERY I HAD ANOTHER EPISODE OF THE CAR SHUTTING OFF WITH NO WARNING AFTER TRYING TO BACK OUT A PARKING STALL. IT WILL ALSO PERIODICALLY JERK AND HESITATE TO ACCELERATE AT LOW SPEEDS OR WHEN TRYING TO ACCELERATE AFTER COMING TO A COMPLETE STOP. ON 10/22/18 AS I WAS ENTERING THE ON RAMP TO GET ON THE HIGHWAY IN RUSH HOUR TRAFFIC, THE CAR ENGINE SHUT OFF WITH NO WARNING NOR LIGHT INDICATORS. I PUT IT IN PARK AND WAS ABLE TO RESTART IT SO THAT I CAN MOVE IT TO A SAFE LOCATION. THE CAR AGAIN WOULD FEEL JERKY AT LOW IDLE SPEEDS AND WHEN I TRIED TO ACCELERATE AFTER COMING TO A COMPLETE STOP AS I WAS IN BUMPER TO BUMPER TRAFFIC. THIS HAS BEEN A DANGEROUS ORDEAL AS A PREGNANT WOMAN WITH KIDS IN THE CAR, WHILE ON A FREEWAY OR ROAD I CAN EASILY BE HIT FROM BEHIND. MY CAR IS ONLY 6 YEARS OLD WITH 54K MILES ON IT AND SHOULD NOT HAVE SUCH SEVERE DEFECTS.

MY FAMILY AND I WERE DRIVING BACK HOME FROM MONTGOMERY AL AND OUR GMC TERRAIN SLE 2013 SUDDENLY JUST TURNED OFF. WE HAD TO HAVE IT TOWED HOME AND AFTER OUR MECHANIC LOOKED OVER THE CAR HE CAME TO THE CONCLUSION THAT IT WAS THE TIMING CHAIN AND DO TO THE TYPE OF ENGINE IT WOULD HAVE DAMAGED VALUES AND POSSIBLY THE HEADS AND THAT IT WOULD BE BETTER TO REPLACE THE WHOLE ENGINE. AFTER DOING MY OWN RESEARCH I FOUND OUT THAT THIS IS A KNOWN ISSUE WITH THE GMC TERRAIN 2.4L 4CLY ENGINE TIMING CHAIN BREAKING. MY FAMILY COULD HAVE BEEN IN A SERIOUS ACCIDENT DRIVING DOWN 167 TO ENTERPRISE AL, WE COULD HAVE LOST OUR LIVES BEING REAR-ENDED BY A SEMI. I CAN'T BELIEVE GM WOULD MAKE A VEHICLE WITH THIS DEFECT AND NOT PUT OUT A RECALL FOR THE TIMING CHAIN, IS COMPLETELY UNACCEPTABLE AND DISRESPECTFUL TO THE CONSUMER. NOT ONLY DID I BUY THIS VEHICLE BECAUSE IT WAS A GM PRODUCT 'BEING A TRUE GM FAN BELIEVING IN A QUALITY PRODUCT' BUT NOW LOSING FAITH IN GM FOR MAKING SUCH A POOR QUALITY SUV.