2013 GMC Terrain

WHEN STEERING WHEEL TURNED HARD TO EITHER SIDE, 'SERVICE POWER STEERING' LIGHT COMES ON. MY REPAIR SHOP TRIED TWICE (FIRST IN APRIL, THEN AGAIN IN SEPTEMBER) TO REPROGRAM COMPUTER. TOOK TO GMC DEALER. I HAD ASKED IF THERE WAS SECRET WARRANTY OR BULLETIN ON PROBLEM AND THEY SAID YES, BUT I NEEDED TO PAY $150 FOR DIAGNOSTIC. THEY TRIED UNSUCCESSFULLY TO PERFORM 'SPECIAL COVERAGE 14232A' BUT AS STATED ON INVOICE ' PROBLEM STILL EXISTS', . THEY DO COVER 2010-2012 MODELS BUT I HAVE THE 2013. I CALLED GMC AND THEY ACKNOWLEDGE THE PROBLEM EXISTS (SINCE 2015) BUT WILL NOT COVER MY YEAR CAR. THE REPAIR IS $2000 FOR THE COMPLETE STEERING GEAR. I HAVE HAD MANY CARS, ALL WELL MAINTAINED BUT NONE EVER NEEDED A STEERING RACK REPLACED. MY 2013 GMC TERRAIN SLE HAS ONLY 67745 MILES. I AM UPSET THEY CHOOSE TO COVER ONLY SOME YEARS WHEN THEY KNOW THE PROBLEM EXISTS FOR OTHER YEARS. IT IS NOT A SAFETY ISSUE SO I WILL NOT HAVE IT REPAIRED. I NOW HAVE TO BE CAREFUL WHERE I PARK AND DRIVE SO AS NOT TO HAVE TO MAKE SHARP TURNS-RIDICULOUS! I TOLD THEM THIS WAS MY FIRST, AND PROBABLY LAST, GMC PRODUCT. I HAD A LENS ASSEMBLY REPLACED WITH GENUINE GMC OEM PARTS AND THE SAME LEAKS OCCUR. SEEMS THEIR QUALITY CONTROL IS LACKING. PLUS THEIR ISSUE WITH HEAVY ENGINE OIL CONSUMPTION. AND AIR BAGS??? MAYBE NHTSA NEEDS TO STEP IN AND REALLY SEE WHAT'S GOING ON AT GMC. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE SWERVED UNCONTROLLABLY. THE CONTACT ADJUSTED THE STEERING WHEEL AND REGAINED CONTROL OF THE VEHICLE. THE CONTACT STATED THAT THE STABILI-TRAC, CHECK ENGINE WARNING LIGHT, AND BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION BUICK GMC LAUREL LOCATED AT 400 WASHINGTON BLVD, LAUREL, MD 20707, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPAIRED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL RATTLING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO TAWES BROTHERS BUICK GMC (4090 CRISFIELD HWY, CRISFIELD, MD 21817 410-968-0606) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SOUND COMING FROM THE ENGINE WAS DUE TO OIL CONSUMPTION. THE VEHICLE RECEIVED AN OIL CHANGE HOWEVER, A WEEK LATER THE RATTLING SOUND RETURNED. THE CONTACT WAS INFORMED TO MONITOR THE OIL LEVEL TO PREVENT ENGINE DAMAGE FROM LOW OIL LEVEL. THE VEHICLE WAS REPAIRED PREVIOUSLY. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.*BF CONSUMER STATED VEHICLE CUTS OFF CONTINOUSLY AT A RED LIGHT OR STOP SIGN.*JB

2013 GMC TERRAIN WITH 72K MILES (ABOUT 5.5 YEARS OLD AT THE TIME). IN FRIGID TEMPERATURES (-15 DEGREES FAHRENHEIT), THE VEHICLE RPMS STARTED FLUCTUATING WILDLY WHILE IN IDLE, AND WOULD SHUT OFF ENTIRELY. THE PCV PORT FROZE AND LEAD TO BLOWING OUT THE REAR MAIN SEAL. DEALERSHIP TOLD ME IT WAS NOT UNDER WARRANTY (DESPITE THE EXISTING POWER TRAIN WARRANTY AND SERVICE BULLETIN 14882). ALSO THE EXHAUST MANIFOLD WAS CRACKED (WHICH SHOULD HAVE BEEN COVERED BY THE EMISSIONS WARRANTY). TOTAL REPAIR WAS $2,800. *TR