2013 GMC Terrain

08/17 CHECK ENGINE LIGHT CAME ON, TOOK VEHICLE TO A MECHANIC, HE PLUGGED IN THE COMPUTER TO ASSESS THE CODE WHICH WAS P420 AFTER ASSESSING MY TERRAIN HE DECIDE THAT THERE WAS NOT AN ISSUE WITH THE CONVERTER AND RESET THE COMPUTER, TOLD ME IF THE CHECK ENGINE LIGHT CAME ON AGAIN TO BRING IT BACK. FOR THE PAST YEAR I HAVE NOTICED THAT I HAD TO ADD 1 TO 2 QUARTS OF OIL IN BETWEEN OIL CHANGES. I MADE A RIGHT TURN AND WENT TO EXCELERATE UP A SMALL INCLINE AND MY DASH WENT COMPLETELY BLACK AND MY VEHICLE SHUT OFF AND STARTED ROLLING BACKWARDS. I APPLIED THE BREAK, TURNED THE KEY OFF AND ATTEMPTED TO RESTART MY TERRAIN AND IT WOULD NOT START. I HAD TO HAVE THE VEHICLE TOWED HOME. THE NEXT DAY OUR MECHANIC CAME BY OUR HOME TO LOOK OVER MY VEHICLE, WHEN THE COMPUTER WAS PLUGGED IN NUMEROUS CODES WERE LISTED. AT THAT TIME OUR MECHANIC INFORMED US THAT THE MOTOR NEEDED TO BE REPLACED. I STARTED TO DO RESEARCH AND FOUND THAT THIS ISSUE IS KNOWN BY GM. I CONTACT GM CUSTOMER SERVICE AND WAS TOLD THAT MY VEHICLE IS OUTSIDE OF THE PARAMETERS THAT GM IS WILLING TO COVER. AFTER ADDITIONAL RESEARCH FOUND THAT THERE IS A CLASS ACTION LAWSUIT FOR THIS EXACT ISSUE WITH EQUINOXES AND TERRAINS. CALLED THE DEALERSHIP WHERE WE PURCHASED OUR TERRAIN AND WAS REFERRED BACK TO GM CUSTOMER SERVICE, SO I CALLED GM CUSTOMER SERVICE AGAIN, THE REPRESENTIVE WAS VERY RUDE AND AGAIN INFORMED ME THAT I WOULD HAVE TO PAY OUT OF POCKET TO REPAIR MY VEHICLE OR I COULD FILE A COMPLAINT WITH THE NHTSA. I HAVE CONTACTED GM CUSTOMER SERVICE 2 ADDITIONAL TIMES AS WELL AS THE DEALERSHIP WITH NO LUCK OF A RESOLUTION AND GM ACKNOWLEDGING THAT MY VEHICLE WOULD HAVE BEEN INCLUDED IN THE "SPECIAL WARRANTY" HOWEVER I AM OUTSIDE THE 120,000 MILES, PER THE GM REPRESENTATIVE I HAVE TO PAY OUT OF POCKET TO REPAIR OR REPLACE MY VEHICLE AS THEY ARE NOT RESPONSIBLE DUE TO MY CURRENT MILEAGE.

THE ENGINE KEPT LOSING OIL BUT THE MECHANICS COULD NEVER FIND THE OIL LEAK. I WAS DRIVING ON THE EXPRESSWAY WHEN THE ENGINE WENT OUT COMPLETELY AND MY CAR LOCKED UP ON THE EWAY. MY CAR ONLY HAS 102K MILES. GM HAS A BULLETIN OUT SHOWING THAT 2013 GM CAR ENGINE HAVE AN OVER OIL CONSUMPTION PROBLEM. THEY CLAIM THAT MY CAR VIN WASN'T INCLUDED HOWEVER THAT IS THE ONLY REASON WHY MY ENGINE COULD OF LOCKED UP WITHOUT AN OIL LEAK. HTTPS://GM.OEMDTC.COM/1893/EXCESSIVE-OIL-CONSUMPTION-2010-2013-BUICK-CHEVROLET-GMC

EXTREMELY DISAPPOINTED WITH MY 2013 GMC TERRAIN. IT HAS A 2.4 CYLINDER ENGINE THAT CONSUMES TOO MUCH OIL BETWEEN OIL CHANGES. A TECHNICAL SERVICE BULLETIN WAS ISSUED BY GM FOR THE PROBLEM BUT THEY HAVE NOT DONE A FULL RECALL YET. VEHICLE WAS STALLING DUE TO LOW OIL ISSUES. INTAKE SOLENOID HAD TO BE REPLACED BECAUSE OF LOW OIL LEVELS. TRANSMISSION FLUID LEAKED FROM TRANS TORQUE CONVERTER SEAL, LEFT REAR WHEEL HUB HAD TO BE REPLACED DUE TO BEARINGS GOING BAD ALL WITH JUST 52K MILES. THE ENGINE SPECIFICALLY IN MY VEHICLE IS A SAFETY HAZARD/CONCERN FOR ANYONE WITH A FAMILY. MY WIFE IS A NANNY AND DOES NOT DRIVE THE VEHICLE AGGRESSIVELY. I HAD DRIVEN THIS VEHICLE NOT VERY MANY MILES ON A NEW FRESH OIL CHANGE AND THE NEXT TIME I WENT TO CHECK MY OIL THE DIPSTICK HAD NO OIL ON IT!! I WAS FURIOUS BECAUSE THERE WAS NOT A LIGHT THAT INDICATOR THAT CAME ON IN MY VEHICLE TO TELL ME I HAD LOW OIL OR ANYTHING!! ALSO HAVE A PROBLEM WITH THE LOUD NOISE OF TIRES WHEN GOING DOWN HIGHWAY .. I DID LIKE THIS VEHICLE WHEN I FIRST GOT IT BUT EVER SINCE THEN I HAVE BEEN DISAPPOINTED IN WHAT IS GOING ON ..

STALLING ISSUES - I HAVE AN ISSUE WITH MY VEHICLE STALLING - THE VEHICLE WILL STALL OUT AFTER STARING THE IGNITION AND PUTTING IT IN REVERSE OR DRIVE. ONCE YOU GIVE IT THE GAS IT WILL JUST SHUT DOWN - LOSES ALL POWER. IT'S HAPPENED WHEN BACKING OUT OF A PARKING SPACE, IT'S HAPPENED AT A STOP SIGN BEFORE PULLING ONTO A ROADWAY, IT'S HAPPENED LEAVING MY DRIVEWAY - I HAVE RESEARCHED AN HAVE SEEN THAT THIS IS A COMMON ISSUE WITH THIS MAKE AND MODEL AND DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL. THIS IS PUTTING PEOPLE'S LIFE IN DANGER, I AM LOOKING TO GET REAR ENDED OR KNOCKED OUT OF THE ROAD BY A TRUCK OR SOMETHING. THE CODE IS COMING UP AS AN OXYGEN SENSOR -

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. IN ADDITION, THE INSTRUMENT PANEL SHORTED OUT DUE TO AN ELECTRICAL FAILURE, WHICH ALSO CAUSED ALL THE GAUGES AND WARNING INDICATORS NOT TO FUNCTION. THE DEALER (CARLSBAD BUICK GMC CADILLAC, 5334 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 438-5311) WAS NOTIFIED OF THE FAILURES. THE DEALER FOUND DIAGNOSTIC FAILURE CODES P0496, P0171, AND P0174, WHICH DETECTED PRESSURE IN THE EVAPORATIVE SYSTEM. THE DEALER STATED THAT MORE DIAGNOSTIC TESTING WOULD BE NEEDED TO DETERMINE A REMEDY. THE VEHICLE WAS ALSO TAKEN TO SUBURBAN CADILLAC OF COSTA MESA (2600 HARBOR BLVD, COSTA MESA, CA 92626, (877) 844-8058) WHERE AN APPOINTMENT FOR DIAGNOSTIC TESTING WAS SCHEDULED. THE CONTACT RECEIVED A DOCUMENT THAT DID NOT SPECIFICALLY INDICATE THAT IT WAS A MANUFACTURER RECALL. THE CONTACT CALLED THE MANUFACTURER TO DETERMINE IF THEY SENT HER A CAMPAIGN NOTICE PERTAINING TO THE ELECTRICAL AND ENGINE COMPONENTS FOR CASE NUMBER: [XXX]. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *LN *TT

CAR MAKES TERRIBLE ENGINE NOISE WHEN STARTING/AS IT IDLES. THIS IS ALMOST ALWAYS DUE TO LOW OIL.THIS CAR BURNS THROUGH OIL FASTER THAN ANYTHING IVE EVER SEEN. EVEN WITH FULL SYNTHETIC OIL I HAVE TO ADD AT LEAST QUART EVERY 700 MILES FOR SO. KEEPING THE OIL LEVEL UP HELPS OBV, HOWEVER THIS PROBLEM WAS GOING ON FOR SOME TIME BEFORE I FIGURED OUT THE CAR WAS CONSUMING OIL AT A SUPER FAST RATE. SO WHO KNOWS WHAT DAMAGE MAY BE INSIDE THE ENGINE AT THIS POINT. IT HAS BEEN REPORTED THAT THERE IS AN ISSUE WITH THE TIMING CHAIN ON THE I4 ENGINES AND THEY BURN OIL BECAUSE THE TIMING IS OFF. HOWEVER GM'S ONLY FIX THUS FAR IS TO RUN AN OIL STUDY WHICH TAKES UP A LOT OF TIME.THIS IS ALSO HUGE PAIN WHEN DEALING WITH ANY DEALER, BECAUSE ONLY A GM DEALER CAN RUN THE TEST, AND EVEN IF IT IS FOUND THAT YOUR CAR IS BURNING OIL THEY WILL DETERMINE IT AS "NORMAL" IF IT'S NOT A SPECIFIC RATE. THERE'S NO WAY FULL SYNTHETIC SHOULD BE BURNING UP THIS QUICKLY. GM NEEDS TO DO A RECALL FOR THIS ISSUE BUT WILL NOT BECAUSE ONCE THEY TRULY FIX THE ISSUE IT WILL OPEN UP A CAN OF WORMS THAT WOULD COST THEM THOUSANDS. SO INSTEAD THE COST IS PASSED ON TO THE OWNER. IF THEY DO OFFER A FIX AFTER THE OIL STUDY IT'S ONLY FOR A PISTON RING KIT WHICH DOES NOT ACTUALLY FIX THE PROBLEM OF THE BAD TIMING CHAIN. SO FAR THE ONLY RELIEF I HAVE FOUND IS TO TURN THE ECO MODE OFF. THIS GIVES A LITTLE RELIEF TO THE CONSTANT FILLING OF OIL. OTHER THAN THAT IF THE CAR IS LOW ON OIL YOU WILL FEEL A CHUGGING/ JERKING OF THE CAR, PARTICULARLY AT A STOP OR LOW IDLE. I LOVE THE LOOK OF GMC'S HOWEVER I DON'T THINK I CAN EVER BUY ONE AGAIN AFTER DEALING WITH AN ISSUE LIKE THIS AND HAVING GM NOT RECALL A WIDELY KNOW ISSUE.

PCV VALVE ORIFICE CLOGGED/FROZEN OVER. CAUSED PRESSURE IN THE CRANKCASE WHILE DRIVING ON HIGHWAY, CAR DIED AT A STOPLIGHT. REMOVED ENGINE OIL DIPSTICK, RELEASED PRESSURE TO GET VEHICLE TO A SHOP. MECHANIC CLEANED ORIFICE, DRILLED ORIFICE TO A WIDER DIAMETER, AND CLEANED ALL RELATED ENGINE PARTS. GM REFUSES TO REIMBURSE EVEN THOUGH SAME ENGINES WITH DIFFERENT VIN ARE COVERED UNDER TSB 14882. BILL FOR SERVICE ATTACHED.

THE VEHICLE HAS SYMPTOMS OF #13-06-01-003H: EXCESSIVE OIL CONSUMPTION ' PERFORM OIL CONSUMPTION TEST AND/OR INSTALL PISTON AND PISTON RING KIT ' (FEB 9, 2016) THE TEST STATES THE FOLLOWING: IF THE OIL CONSUMPTION TEST INDICATES THAT THE RATE OF CONSUMPTION IS GREATER THAN 1 QUART (0.946 L) OF OIL EVERY 2,000 MILES (3,200 KM), NOTE THE OIL CONSUMPTION RATE, THE DATE THAT THE ECM WAS REPROGRAMMED AND ANY REPAIRS/DIAGNOSIS THAT YOU HAVE PERFORMED. THE LAST TIME I CHECKED, I WAS DOWN ALMOST 2 QUARTS FROM 5 AROUND 5000 MILES THIS MAY NOT QUALIFY, BUT IS CERTAINLY NOT CORRECT.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH, A SOUND WAS HEARD FROM THE ENGINE COMPARTMENT AND THE ENGINE SHUT DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO BEES CHEVROLET (2100 OLD US 27, ST. JOHNS, MI, 48879, 989-224-2345) WHERE IT WAS DIAGNOSED THAT THE PVC FROZE AND CAUSED THE REAR CRANKSHAFT SEAL TO BLOW. THE TECHNICIAN RECOMMENDED AND REPLACED THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 90,000. *TR