2013 GMC Terrain

THE CAR STARTED MAKING A LOUD NOISE WOULDNT GO FOWARD GOT IT TOWED TO THE GMC DEALER THEY STATED THAT THE CAR TRANSFER CASE WAS DAMAGED. NEED A TRANSFER CASE COST UNDER $3000 THE CAR ONLY HAS 79,500 MILES I BOUGHT IT 2 YEARS AGO , HAD MULTIPLE ISSUES LIKE I HAD TO DO OIL CONSUPTION TEST , HAD TO REPLACE WATER PUMP TOO MANY ISSUES.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 35 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE AND THE CONTACT SMELLED A BURNING ODOR COMING FROM THE ENGINE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT PULLED OVER, TURNED OFF, AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO PHILLIPS CHEVROLET OF LANSING (LOCATED AT 17730 TORRENCE AVE, LANSING, IL 60438, (708) 474-0000) WHERE IT WAS DIAGNOSED THAT 75% OF THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,488. *BF *JS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 40-50 MPH, THE VEHICLE DECELERATED AND STOPPED IN THE MIDDLE OF THE STREET. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL, RESTARTED THE VEHICLE, AND DROVE SAFELY; HOWEVER, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO HERITAGE BUICK (930 EAST INTERSTATE HWY 30, ROCKWALL, TX 75087, (972) 807-0165) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 148,000.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE THE CONTACT'S WIFE WAS DRIVING 70 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT'S WIFE MANAGED TO STEER THE VEHICLE TO THE SHOULDER OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED BY STATE FARM TO BALE CHEVROLET (13101 CHENAL PKWY, LITTLE ROCK, AR 72211, (501) 550-4465) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

COMPLAINTS FOR MY 2013 GMC TERRAIN FLEX FUEL WHEN I WAS AT A STOP LIGHT WITH A 4 LANE INTERSECTION. WHENEVER THE LIGHT CHANGED THE VEHICLE SPUTTER OUT OR QUIT WHEN I TOOK MY FOOT OFF THE BRAKE TO PRESS THE GAS PEDAL. THE VEHICLE BEHIND ME ALMOST REAR ENDED THE BACK OF MY SUV. ALSO, HAVING TO HOLD BRAKE AND GAS PEDAL AT THE SAME TIME DURING STOPS TO KEEP THE VEHICLE FROM GOING DEAD. THE FIRST REPAIR WAS A MONTH AGO DUE TO CODE P0013 AND P0014 WHICH MY MECHANIC REPAIRED THE CAMSHAFT SENSOR AND ACCELERATOR SENSORS. THOSE WERE REPAIRED AND THE CHECK ENGINE LIGHT WAS STILL ON AND I RETURNED IT BACK TO MY MECHANIC WHO REPAIRED THE SENSORS AGAIN BECAUSE THE PARTS HAD A WARRANTY. ONCE AGAIN AFTER LEAVING MY MECHANICS SHOP THE CHECK ENGINE LIGHT CAME RIGHT BACK ON AFTER DRIVING 8 MILES. ALSO, LET ME SAY I DO TRUST MY MECHANIC, AS HE HAS WORKED ON MY PAST AND CURRENT VEHICLES WITH NO PROBLEMS. ANYWAY, MY MECHANIC COULD NOT GET A PROBLEM CODE ON THE TERRAIN SO THE NEXT DAY THE VEHICLE WAS PROMPTLY TAKEN TO MY LOCAL GMC DEALERSHIP TO SEE IF THEY COULD DIAGNOSE THE PROBLEM. THE MECHANIC AT THE GMC DEALERSHIP STATED THE VEHICLE NEEDED A TIMING CHAIN AND GEARS, WHICH WAS GOING TO RUN $1100-$1500 TO FIX. I DON'T HAVE THAT KIND OF MONEY AND VEHICLE IS NOT COVERED BY A WARRANTY DUE TO THE YEAR AND MILEAGE. AFTER DOING SOME RESEARCH ON THE INTERNET, IT SEEMS SEVERAL CONSUMERS ARE EXPERIENCING THIS SAME SAFETY ISSUES WITH THE GMC TERRAINS. I HAVE ONLY HAD MY SUV FOR A FEW MONTHS AND MY DREAM VEHICLE HAS TURNED INTO A NIGHTMARE. I HAD THREE LOCAL MECHANICS WITHIN THE LAST MONTH SAY 'THOSE VEHICLES ARE BAD TO GIVE TROUBLE' AND MY MECHANIC STATED THERE HAS BEEN NUMEROUS RECALLS ON THE TERRAINS OVER THE YEARS. THIS IS NOT SAFE AND SOMETHING NEEDS TO BE DONE BY THE GMC MANUFACTURING COMPANY. THE CHECK ENGINE LIGHT IS STILL ON. THANK YOU

I BOUGHT MY 2013 GMC TERRAIN NEW IN DECEMBER OF 2012. NOTICED THE ENGINE MAKING NOISE 10/20/18, MILEAGE: 74,052 NEEDED AN EMERGENCY OIL CHANGE, NO OIL. AGAIN ON 1/18/19, MILEAGE: 78,759 ENGINE MAKING NOISE, CHECKED OIL AND AGAIN NO OIL. GOT AN OIL CHANGE. 5/2/19, MILEAGE: 83,055 ENGINE MAKING NOISE, CHECKED OIL AND AGAIN NO OIL. GOT AN OIL CHANGE. ON 6/16/19, MILEAGE: 84,577 THE CHECK ENGINE LIGHT CAME ON. CHECKED OIL, AGAIN NO OIL. WENT TO THE DEALERSHIP. WAS TOLD (***FOR THE FIRST TIME) "THAT THE GMC TERRAINS ARE KNOWN FOR BURNING OIL." I ASKED IF THERE WAS A RECALL, WAS TOLD NO. SERVICE MANAGER TOLD ME IT'S A $3500 JOB TO REPLACE THE PISTONS AND THE SEALS BECAUSE THEY ARE DEEP IN THE ENGINE. HE HAD A MECHANIC ADD 2 QUARTS OF OIL. I ASKED IF THE CHECK ENGINE LIGHT HAD TO BE RESET OR IF IT WOULD GO OFF AND WAS TOLD IT PROBABLY WOULD GO OFF. THEN HE SENT ME ON MY WAY. GOT A SECOND OPINION FROM ANOTHER MECHANIC AND WAS TOLD TO DILIGENTLY CHECK THE OIL AND KEEP OIL IN IT AND IT WILL RUN FINE. THREE DAYS LATER MY CHECK ENGINE LIGHT IS STILL ON. THE OIL IS VERY DIRTY AND IT SHOULDN'T BE. , SOMETHING IS WRONG!!!THIS ISSUE REALLY NEEDS TO BE ADDRESSED WITH GM. SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM AS I'M NOT THE ONLY ONE HAVING IT!

OUR TERRAIN STARTED KNOCKING RIGHT BEFORE IT'S DUE FOR AN OIL CHANGE. WE CHECKED IT AND IT HAD NO OIL. THE DEALERSHIP HAS BRUSHED IT AWAY AND STATED THAT IT'S NOT LEAKING BUT COULD BE BURNING THE OIL. IT WASN'T UNTIL WE TALKED TO A MECHANIC THAT WE WERE TOLD THAT CERTAIN GMC VEHICLES BURNING OIL AND THAT IT IS RECOMMENDED WE SPEND MORE MONEY ON MORE OIL REPLACING 1 QUART EVERY 1000 MILES. WE ALSO FOUND THAT OUR RADIO STOPPED WORKING BUT BECAUSE THE DEALERSHIP FAILED TO INFORM US THAT THE WARRANTY WE GOT DIDN'T COVER THE RADIO. THEY TOLD US WE COULD GET IT REPAIRED BUT WE WOULD HAVE TO PAY OUT OF POCKET. THIS WILL BE THE LAST TIME WE BUY A GMC OR A CHEVY SUV DUE TO THE ISSUES WITH GETTING THE REPAIRS DONE AND THE FACT THAT WE WANT A RELIABLE VEHICLE.