IllustrationWE HAVE REPLACED OUR AUTOMATIC TRANSMISSION TWICE SINCE OWNING OUR 96 GMC SUBURBAN. WE HAVE OWNED THE TRUCK SINCE 1998.*AK
1996 GMC Suburban
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Suburban years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 15 of 172 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes, Hydraulic. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports2 fire reports9 injury reports
Power Train complaints
13 reportsSERIES OF EMAIL CORRESPONDENCE WITH GM REGARDING THE TRANSMISSION REPLACEMENT IN MY 1996 GMC SUBURBAN WHICH FAILED AFTER ONLY 75,000 MILES - 25,000 MILES BEFORE THE GM RECOMMENDED SERVICE. GM HAS CHOSEN NOT TO OFFER ANY ASSISTANCE. I HAVE FOUND THIS TO BE A COMMON OCCURRENCE WITH GM TRANSMISSIONS. 12/31/2003 08:37 AM MICHE…
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SERIES OF EMAIL CORRESPONDENCE WITH GM REGARDING THE TRANSMISSION REPLACEMENT IN MY 1996 GMC SUBURBAN WHICH FAILED AFTER ONLY 75,000 MILES - 25,000 MILES BEFORE THE GM RECOMMENDED SERVICE. GM HAS CHOSEN NOT TO OFFER ANY ASSISTANCE. I HAVE FOUND THIS TO BE A COMMON OCCURRENCE WITH GM TRANSMISSIONS. 12/31/2003 08:37 AM MICHELLE, I HAD THE LOCAL DEALER INSTALL A NEW TRANSMISSION LAST WEEK. I ASKED THE SERVICE TECHNICIAN WHY THE TRANSMISSION HAD FAILED. HE NOTED THAT IT HAD OVERHEATED AND TRASH AND DEBRIS WERE FOUND IN THE FLUID. HE ALSO NOTED THAT THEY, THE GM DEALER, RECOMMEND SERVICING THE TRANSMISSION EVERY 50,000 MILES. I FOLLOW THE SHORT-TRIP SERVICE SCHEDULE EVEN THOUGH MY TRUCK IS DRIVEN ON THE HIGHWAY AND NOT USED EXCESSIVELY TO AVOID PROBLEMS LIKE THIS. ACCORDING TO THE GM OWNERS MANUAL, THE TRANSMISSION SHOULD NOT HAVE REQUIRED SERVICING FOR ANOTHER 25,000 MILES. I FOLLOW AND EXCEED YOUR SERVICE RECOMMENDATIONS. I NOW HAVE A FAILURE THAT COULD HAVE BEEN AVOIDED MORE FREQUENT SERVICE. PLEASE HELP ME UNDERSTAND. -----ORIGINAL MESSAGE----- FROM: TWARD@CHARBROIL.COM SENT: 12/23/03 10:08:53 AM TO: CAC@GMC.COM SUBJECT: RE: 1-172307605 I HAD A VERY GOOD CONVERSATION WITH JOE. UNFORTUNATELY, WITH HIS BEST EFFORTS, HE WAS NOT ABLE TO SECURE ANY ASSISTANCE. I UNDERSTAND THE TRANSMISSION IS OUT OF WARRANTY. I UNDERSTAND THAT THERE HAVE BEEN NO RECALLS. WHAT I DO NOT UNDERSTAND - AFTER SPEAKING WITH MULTIPLE AUTOMOTIVE PROFESSIONALS INCLUDING SEVERAL GM SERVICE AND PARTS ASSOCIATES - IS WHY THIS APPEARS TO BE A COMMON ISSUE WITH GM TRUCKS. I CAN ALSO SPEAK FROM MY SISTER'S PERSONAL TRANSMISSION REPLACEMENT IN HER 2002 Z71TAHOE. IF THE TRUCK HAD BEEN USED FOR BUSINESS PURPOSES, HAD NOT BEEN SERVICED REGULARLY, OR HAD OVER 150,000 MILES - I COULD UNDERSTAND THE TRANSMISSION FAILING. AGAIN, THIS TRUCK HAS LESS THAN 75,000 HIGHWAY MILES AND HAS BEEN USED FOR FAMILY TRAVEL.*AK
VEHICLE WAS PUT INTO NEUTRAL FROM PARK WITHOUT VEHICLE RUNNING AND WITHOUT BRAKES PUSHED ON CAUSING VEHICLE TO ROLL BACKWARDS WITH DRIVERS SIDE DOOR OPEN INTO A POLE CAUSING DOOR TO BE DAMAGED. *AK
TRANSFER CASE SNAP RING FAILED SECOND TIME IN 89,000 MILES. MAKES GRINDING SOUND FROM STOP AS GEARS CLASH. CAN AVOID MAJOR DAMAGE IF ACCELERATE VERY SLOWLY. SNAP RING IS A $2 PART. LABOR IS ABOUT $150 TO REPLACE SNAP RING. $700 TO REPAIR TRANSFER CASE IF INTERNAL DAMAGE.
WORST PROBLEM IS IN DIFFERENTIAL - IT MAKES A SOUND LIKE AIRPLANE READY TO TAKE OFF - CAN'T BELIEVE THAT A 4 YR. OLD CAR CAN HAVE THIS HAPPEN - HAVE SPENT WELL OVER $5,000 SINCE I BOUGHT IT - REALLY UPSET !
DEFECTIVE CONTROL MODULE CAUSING TRANSMISSION TO FAIL, RESULTING IN POTENTIAL SAFETY HAZARD. A TECHNICAL SERVICE BULLETIN HAS BEEN ISSUED. *ML
CONSUMER HAS NOTICED LEAKING OF BEARINGS AND ALL 8 SEALS. ALSO WHEN DRIVING OF GRAVEL SURFACES AND APPLYING BRAKES, THE VEHICLE EXCEEDS THE NORMAL STOPPING DISTANCE. *AK
PRESSURE REGULATOR/ FUEL INJECTORS/ FRONT DIFFERENTIAL SEAL FAILURE.
TRANSMISSION FAILED.
TRANSMISSION FAILED TWICE.
Official recalls
303V159000 · Visibility:windshield Wiper/washer
Apr 28, 2003
ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN ON JUNE 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.
98V150001 · Visibility:windshield Wiper/washer
Jul 1, 1998
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES, 2 AND 4-WHEEL DRIVE. SOLDER JOINTS NEAR THE WIRING HARNESS CONNECTOR CAN CRACK CAUSING THE WINDSHIELD WIPERS TO WORK INTERMITTENTLY.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INOPERATIVE WIPERS, REDUCING A DRIVER'S VISIBILITY, AND INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER.
96V057000 · Vehicle Speed Control
Apr 4, 1996
THESE VEHICLES WERE ASSEMBLED WITH THE THROTTLE CABLE CONTACTING THE DASH MAT WHICH COULD BIND THE THROTTLE. THIS DOES NOT MEET WITH THE MAXIMUM RETURN TIMES REQUIRED BY FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, "ACCELERATOR CONTROL SYSTEMS."
Consequence & remedy
Consequence: CONSEQUENCE OF NON-COMPLIANCE: THE ENGINE SPEED MAY NOT RETURN TO IDLE INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL INSPECT FOR ADEQUATE THROTTLE CABLE TO DASH MAT CLEARANCE, AND IF THERE IS INSUFFICIENT CLEARANCE, CUT OUT A PORTION OF THE DASH MAT TO PROVIDE PROPER CLEARANCE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA02006 · Windshield Wiper Failure
Opened May 31, 2002 · Closed Jul 23, 2003
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
Additional source detail variants (2)
Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
PE00017 · Headlight
Opened Apr 11, 2000 · Closed Sep 26, 2000
Status: closed (inferred from source dates) · Exterior Lighting
BASED ON THE REPORTS RECEIVED BY ODI FROM CONSUMERS, FAILURE OF THE HEADLIGHT ELECTRICAL CIRCUIT MAY OCCUR IN THE SUBJECT VEHICLES, AND MAY RESULT FROM REPEATED ADJUSTMENT OFTHE TILT STEERING WHEEL IN THE SUBJECT VEHICLES.REPEATED ADJUSTMENT OF THE STEERING WHEEL POSITION MAY STRAIN THE WIRING IN THE HEADLIGHT CIRCUIT TO THE POINT OF FAILURE WHERE THEY ARE ATTACHED TO THE MULTI-FUNCTION SWITCH, RESULTING IN THE UNANTICIPATED LOSS OF HEADLIGHTS WHILE THE VEHICLE IS IN MOTION.ODI HAS CONCERNS REGARDING THE HIGH RATE OF WARRANTY REPAIRS FOR PROBLEMS POTENTIALLY ASSOCIATED WITH THE ALLEGED DEFECT IN THE SUBJECT VEHICLES, WITH THE RECOGNITION THE EACH INCIDENT OF HEADLIGHT FAILURE REPRESENTS A CONDITION OF VEHICLE DISABLEMENT.IN ADDITION, THE MANUFACTURER'S EVALUATION OF THE ALLEGED DEFECT HAS NOT BEEN RECEIVED, AND THIS OFFICE HAS INTEREST IN THE DETAILS OF THE METHODOLOGIES AND RESULTS OF THAT ASSESSMENT.
DP00001 · Oem Hitch Receiver Platform Cracking
Opened Jan 31, 2000 · No close date supplied
Status: open (inferred from source dates) · Equipment
THE PETITION ALLEGES THAT CRACKS IN THE HITCH RECEIVER PLATFORM MAY LEAD TO SEPARATION OF THE TRAILER AND LOSS OF STEERING CONTROL
PE99073 · Battery Leaks Acid
Opened Dec 3, 1999 · Closed May 2, 2000
Status: closed (inferred from source dates) · Electrical System
ODI HAS RECEIVED 21 COMPLAINTS WHERE OWNERS ALLEGE THAT THE STANDARD GM FACTORY SUPPLIED AC DELCO BATTERY CASE FAILED, RESULTING IN THE LEAKAGE OF SULFURIC ACID.OF THE 21 COMPLAINT VEHICLES, SIX SUBURBAN, THREE TAHOES, AND ONE YUKON OWNER(S) COMPLAINED ABOUT A LOSS OF BRAKE FLUID FROM DETERIORATION OF THE RIGHT FRONTBRAKE LINE AS A RESULT OF SULFURIC ACID CONTAMINATION.THE REMAINING 11 COMPLAINTS PERTAIN PRIMARILY TO SULFURIC ACID LEAKAGE FROM THE BATTERY CASE.AT LEAST ONE COMPLAINANT STATED THAT THE REPLACEMENT BATTERY ALSO FAILED.SEVERAL OF THE COMPLAINANTS NOTE THAT THE LEAKING ACID HAD COME IN CONTACT WITH A WIRE HARNESS AT THE FRAME IN THE VICINITY OF THE STEEL BRAKE LINE.A FIELD INSPECTION BY ODI INDICATES THAT THE DESCRIBED HARNESS IS THE ABS CONNECTION TO THE RIGHT FRONT WHEEL SPEED SENSOR.PRIOR TO THE BATTERY CASE FAILURE, THERE IS USUALLY NO WARNING (SHORT OF AN UNDERHOOD INSPECTION), AND THE ENSURING DAMAGE (SULFURIC ACID CONTAMINATION) IS PROGRESSIVE.OF THE KNOWN BATTERY FAILURES, THERE MAY BE A TEMPERATURE CORRELATION, AS 60% OF THE OWNER COMPLAINTS CAME FROM FOUR STATES; CALIFORNIA, FLORIDA, GEORGIA AND TEXAS.THERE IS ALSO A PRODUCT IMPROVEMENT PROGRAM AND ENGINEERING CHANGE NOTICE TO ADD 1% SILVER TO THE BATTERY'S POSITIVE SIDE TERMINALL, WITH THE EARLIEST IMPLEMENTATION DATE FOR THIS BEING FEB 2, 1998.THE EFFECT OF THIS DESIGN CHANGE IS AS YET UNKNOWN; FURTHER REVIEW IS WARRANTED.AN EA IS BEING OPENED TO GATHER FURTHER APPROPRIATE INFORMATION, CLARIFY ANY DEFECT TRENDS, AND TO ASSESS THE SAFETY IMPLICATIONS AND RISKS CONCERNING THESE FAILURES.
EA95026 · Poor Brake Performance
Opened Sep 20, 1995 · Closed Sep 20, 2001
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
POOR PERFORMANCE OF ABS BRAKES