1996 GMC Sierra

HELLO, PURCHASED VEHICLE NEW 7/96, IN 9/96 IN CONVERSATION WITH A FLEET MECHANIC SINCE FUEL PUMP IS LOCATED IN GAS TANK I WAS ADVISED TO NOT GO BELOW 3/4 TANK OF FUEL TO PREVENT FUEL PUMP FAILUER ANY THING LOWER THAN 3/4 WILL NOT KEEP PUMP COOL AND LEAD TO FAILURE I FOLLOWED THE ADVISE. FAILURE #1 OCCURED IN 1997 "ORIGINAL PUMP" DONT REMEMBER EXACT DATE BUT DEALER REPAIRED. FAILURE # 2 (OF THE PUMP THAT REPLACED THE FIRST ONE), OCCURD MAR. OR MAY 1999 DEALER REPLACED. BOTH FAILURES RESULTED IN TOTAL SHUT DOWN. #1 OCCURED WHILE PARKED AND #2 OCCURED WHILE DRIVING IN THE CITY. RELATED ISSUE: IN JUNE 1999 FUEL FILTER REPLACED AFTER FAILURE. IN JULY 99 WHILE DRIVING IN CALIFORNIA AT HI WAY SPEEDS AND HEAVY TRAFFIC TRUCK WOULD TEMPORARILY SHUT DOWN (NO FUEL NO POWER) 6 TIMES IN A 100 MILE SPAN, RESEMBLED FUEL PUMP AGAIN HOWEVER IT NO LONGER ACTED UP AFTER PARKING FOR 24HOURS. I AM SCHEDULED TO TAKE VEHICLE IN FOR SEARCH OF PROBLEM NEXT WEEK. EXCELLENT DEALER SERVICE FOR REPAIRS , AND GOOD TRUCK, BUT AM CONCEARNED WITH THE FUEL DELIVERY SYSTEM SEEMS TO BE TYPICAL PROBLEM (FUEL PUMP FAILURE) WITH OTHER GMC AND CHEVY TRUCK OWNERS I WAS FORTUNATE NOT TO GET INTO AN ACCIDENT BUT THE POTENTIAL IS THERE, IE CONGESTED TRAFFIC ETC.

WHILE DRIVING AT APPROXIMATELY 40MPH TOOK FOOT OFF ACCELERATOR PEDAL TO SLOW DOWN, VEHICLE WOULD FAIL TO SLOW DOWN UNTIL FOOT PRESSED ON BRAKES TO RELEASE ACCELERATION. THROTTLE WOULD ALWAYS STICK. HAD CRUISE CONTROL DISCONNECTED IN CASE PROBLEM WAS CAUSED BY ELECTRICAL WIRING. THE MANUFACTURER REFUSED TO ACKNOWLEGE THAT A PROBLEM EXISTED. *AK

MY TRUCK HAS EXPERIENCED BRAKE PROBLEMS FOR SOME TIME AND WERE ATTRIBUTED TO VARIOUS THINGS OVER THE PAST FEW YEARS. SINCE PURCHASE MY TRUCK HAS BEEN SERVICED BY FRANKS TRUCK CENTER 325 ORIENT WAY LYNDHURST, NJ 07071 #201-939-7790. THE PULLING PROBLEM SEEMED TO BECOME APPARENT IN FEB. 1999. THE PROBLEM I EXPERIENCED WAS THAT WHEN BRAKING THE TRUCK PULLED TO THE RIGHT--SOMETIMES SHARPLY, SOMETIMES IT WAS A "GENTLE" PULL AND MANY TIMES THE PROBLEM WASN'T THERE AT ALL. LAST FEBRUARY AND AT FRANKS, THE FRONT ROTOR ASSEMBLIES WERE REPLACED AND AN ALIGNMENT DONE. THE PROBLEM WENT AWAY FOR ABOUT ONE WEEK. THE TOOK THE TRUCK BACK FOR ANOTHER TRY AND IT SEEMED GOOD FOR ANOTHER WEEK OR SO AND THEN THE PROBLEM WAS BACK. THEY KEEP THE TRUCK FOR -5- DAYS AND DID VARIOUS THING TO SOLVE THE PROBLEM IE: ANOTHER ALIGHNMENT, BALANCE THE TIRES, ADJUST THE BRAKES. ALL ATTEMPTS WERE OBVIOUS BUT THE PROBLEM WAS BACK WITHIN A WEEK OR TWO. AT THIS POINT AND DATE, THE TRUCK IS CONSTANTLY PULLING SLIGHTLY TO THE FRONT-RIGHT WHENEVER I BRAKE. ON OCCASSION IT PULLS SHARPLY. I HAVE NOTIFIED FRANKS. THEY HAVE TOLD ME THAT THERE IS A PROBLEM WITH THE BRAKING SYSTEM ON MY TRUCK AND CHEVY SUBURBANS (WHICH HAVE THE SAME BRAKING SYSTEM). ALTHOUGH MY FULL WARRANTLY EXPIRED AFTER MY FEBRUARY VISIT TO FRANKS, THEY HAVE BEEN ATTEMPTING TO RESOLVE MY PROBLEM. WHILE THIS IS APPRECIATED, IT DOESN'T SOLVE WHAT THEY HAVE TOLD ME IS AN ENGINEERING PROBLEM. I BOUGHT MY TRUCK IN ORDER TO TOW A FIFTH WHEEL TRAILER (WHICH I HAVEN;T DONE MUCH). AT THIS POINT I AM AFRAID TO TOW--AND SOMETIMES DRIVE THE VEHICLE FOR FEAR OF THE BRAKING PROBLEM CAUSEING AN ACCIDENT. *AK