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2023 GMC Sierra 3500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 28 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports1 injury reports

Power Train complaints

14 reports
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Mileage unknown · Jan 13, 2025
Power Train

Transmission is locking up and making rear wheels violently shake on the highway at high speeds. There is a TSB for the trans valve body on 2020-2022 but it's doing the same for my year and every year with the new 10 speed Allison. It will put your vehicle in power reduce mode as well. I've had a 2020 do it and now my 2023. GM s…

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Transmission is locking up and making rear wheels violently shake on the highway at high speeds. There is a TSB for the trans valve body on 2020-2022 but it's doing the same for my year and every year with the new 10 speed Allison. It will put your vehicle in power reduce mode as well. I've had a 2020 do it and now my 2023. GM said there is no issue unless they can duplicate it and it does it randomly. So ridiculous for a $90k truck to have issues and then not be able to help.

NHTSA ODI #11635594

Mileage unknown · Nov 4, 2024
Power Train

We were traveling to our cabin in Southern Utah when the Transmission Control Solenoid Valve stuck in an "on" position. We were unable to accelerate more than 55 miles per hour. We stopped in St. George and went to the Chevy dealer for a fix. We were told that they could not get to our vehicle for 2 weeks AND the part is on n…

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We were traveling to our cabin in Southern Utah when the Transmission Control Solenoid Valve stuck in an "on" position. We were unable to accelerate more than 55 miles per hour. We stopped in St. George and went to the Chevy dealer for a fix. We were told that they could not get to our vehicle for 2 weeks AND the part is on national back order for 6 weeks. Clearly if it is on national back order, this is a major problem in GM trucks. Our truck is still under warranty and Chevy would not help. We were 130 miles away from home. It was too expensive to tow, no rental cars were available and plane tickets were too expensive. We "limped" the truck home to Las Vegas at 55 mph. Speed limits on [XXX] range anywhere from 65 to 80 mph and there are no back roads. Those speeds are deadly when we could only accelerate to 55. 3 times we were almost rear ended by semi trucks because they came up behind us on a curve at 75 mph. This part failure can be deadly. Fortunately, it was daylight and weather was mostly clear. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11623467

Mileage unknown · Jul 24, 2024
Power Train

Transmission had a hard shift which jolted the truck switching gears to a lower one unexpectedly. It caused my body to jerk back. It happened 3 times. 2 were mild but the 3rd time was extreme. Always while accelerating. Average speed was about 50 mph when this occurred. Dealer has confirmed a failure of the transmission val…

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Transmission had a hard shift which jolted the truck switching gears to a lower one unexpectedly. It caused my body to jerk back. It happened 3 times. 2 were mild but the 3rd time was extreme. Always while accelerating. Average speed was about 50 mph when this occurred. Dealer has confirmed a failure of the transmission valve body. If the transmission were to be put in park while traveling, it could cause major accident and injuries. After the 3rd time the engine warning light came on and the truck went into limp mode.

NHTSA ODI #11604335

Mileage unknown · Apr 8, 2024
Power Train

I received a p0747 and p0700 transmission codes on my GMC sierra 3500. It would not engage above 3rd gear and I almost was rear ended by a Semi truck because I was unable to speed up. The vehicle CEL turned on and "Engine power reduced" notification appeared on my cluster. Engine RPMS were at 2800 rpm and my speed limit would…

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I received a p0747 and p0700 transmission codes on my GMC sierra 3500. It would not engage above 3rd gear and I almost was rear ended by a Semi truck because I was unable to speed up. The vehicle CEL turned on and "Engine power reduced" notification appeared on my cluster. Engine RPMS were at 2800 rpm and my speed limit would not go past ~40mph. I currently have my vehicle being inspected by the local dealership. The vehicle currently has ~19,300 miles

NHTSA ODI #11581689

Official recalls

1

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.