SkipThatYearREAL DATA. SMARTER CAR DECISIONS.
← New search

2023 GMC Sierra 3500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
28Owner complaints

Model-year median: 16

1Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
51
202020
202131
202228
202344
202416
20254
2026
Compare all Sierra 3500 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Power Train
14Electrical System
4Forward Collision Avoidance
4Engine
3Unknown Or Other
3
All reported categories
Wheels
3Fuel/propulsion System
2Lane Departure
2Tires
2Air Bags
1Back Over Prevention
1Engine And Engine Cooling
1Latches/locks/linkages
1Service Brakes
1Service Brakes, Hydraulic
1Steering
1Vehicle Speed Control
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 28 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports1 injury reports

Air Bags complaints

1 reports
Clear category filter
Mileage unknown · Feb 20, 2023
Air BagsCrashInjury

I was in an accident and was hit in the right front side of my truck. The other vehicle was believed to be going around 50 mph and I had just rolled thru a stop sign. The other vehicle that hit me had the air bags deploy, but my airbags did not deploy. This is very concerning considering there was enough force to significantl…

Read full complaint

I was in an accident and was hit in the right front side of my truck. The other vehicle was believed to be going around 50 mph and I had just rolled thru a stop sign. The other vehicle that hit me had the air bags deploy, but my airbags did not deploy. This is very concerning considering there was enough force to significantly bend the frame on my truck. I was transported to the ER and suffered internal organ bruising due to the accident. If the airbags would have deployed, my body could.have not jolted so much causing these injuries.

NHTSA ODI #11508226

Official recalls

1

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.