IllustrationTHE COMMUNICATIONS QUIT WORKING, I CAN NOT USE THE HANDS FREE ON MY PHONE
2015 GMC Sierra 3500
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sierra 3500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
70–25K
725–50K
350–75K
175–100K
3100–150K
1150K+
22 reports with mileage · 9 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports1 fire reports1 injury reports
What owners actually said
31 reportsAFTER 3 ATTEMPTS TO CORRECT THE BRAKE PROBLEM BY GREINER GM. THE LAST TIME I DROVE THIS TRUCK THE BRAKES LOCKED UP IN THE MIDDLE OF THE HWY FOR NO REASON TRUCK WAS BROUGHT BACK TO DEALERSHIP WHERE THEY HAVE HAD GM SPECIALIST CHECK IT OUT AND I HAVE BEEN TOLD THE TRUCK IS UN REPAIRABLE , I AM SEEKING A BUY BACK FROM GM AS OF 10/1…
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AFTER 3 ATTEMPTS TO CORRECT THE BRAKE PROBLEM BY GREINER GM. THE LAST TIME I DROVE THIS TRUCK THE BRAKES LOCKED UP IN THE MIDDLE OF THE HWY FOR NO REASON TRUCK WAS BROUGHT BACK TO DEALERSHIP WHERE THEY HAVE HAD GM SPECIALIST CHECK IT OUT AND I HAVE BEEN TOLD THE TRUCK IS UN REPAIRABLE , I AM SEEKING A BUY BACK FROM GM AS OF 10/15/20 DEALER INFO: GREINER GMC. SERVICE MANAGER : GABRIEL DURON SERVICE MANAGER GREINER BUICK GMC (760)245-3452 EXT 207
TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED HER HUSBAND WAS DRIVING AT 20-30 MPH AND HAULING A TRAILER, THE DRIVER ENTERED THE HIGHWAY, MADE A RIGHT TURN AND THE VEHICLE LOSS OF POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO CAVENDER BUICK GMC WEST (7400 TX-1604 LOOP, SAN ANTONI…
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TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED HER HUSBAND WAS DRIVING AT 20-30 MPH AND HAULING A TRAILER, THE DRIVER ENTERED THE HIGHWAY, MADE A RIGHT TURN AND THE VEHICLE LOSS OF POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO CAVENDER BUICK GMC WEST (7400 TX-1604 LOOP, SAN ANTONIO, TX 78254) TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE FAILURE TO (NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE AND HEAVY SMOKE WAS SEEN COMING OUT OF THE EXHAUST. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE PISTON FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. …
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TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE AND HEAVY SMOKE WAS SEEN COMING OUT OF THE EXHAUST. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE PISTON FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER FAIR GROUNDS GMC (100 FAIRGROUNDS RD, ROLLA MO) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE.
I WAS TRAVELING ON A BUSY ROADWAY AT 40 MPH WHEN FUEL FILTER WARNING LIGHT CAME ON SUDDENLY AND VEHICLE LOST ALL POWER - INCLUDING THE LOSS OF POWER STEERING AND POWER BRAKING. THANKFULLY I HAD NOT YET ENTERED THE HIGHWAY AND WAS ABLE TO SLOW VEHICLE DOWN BUT WITH GREAT DIFFICULTY AND NOT INJURE ANYONE AROUND AND THAT DAY WAS NO…
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I WAS TRAVELING ON A BUSY ROADWAY AT 40 MPH WHEN FUEL FILTER WARNING LIGHT CAME ON SUDDENLY AND VEHICLE LOST ALL POWER - INCLUDING THE LOSS OF POWER STEERING AND POWER BRAKING. THANKFULLY I HAD NOT YET ENTERED THE HIGHWAY AND WAS ABLE TO SLOW VEHICLE DOWN BUT WITH GREAT DIFFICULTY AND NOT INJURE ANYONE AROUND AND THAT DAY WAS NOT TOWING A LOAD. VEHICLE WOULD NOT RESTART. I HAD IT TOWED TO NEAREST DEALERSHIP WHO THEN INFORMED ME THAT THE "BOSCH CP4 FUEL PUMP" HAD EXPLODED SENDING METAL SHRAPNEL THROUGHOUT THE ENTIRE ENGINES FUEL SYSTEM. THE ONLY FIX WAS THE ENTIRE REPLACEMENT OF THE FUEL SYSTEM AT A COST OF OVER $11K. I HAD JUST PURCHASED THE TRUCK 3 MONTHS PRIOR. UPON HEARING THIS, I SEE THIS HAS BEEN A FREQUENT SAFETY PROBLEM AFFECTING A WHOLE LINE OF 2011 - CURRENT GM, FORD, DODGE, AND JEEP DIESEL VEHICLES EQUIPPED WITH THE CP4 PUMPS. THERE ARE NUMEROUS LAWSUITS UNDERWAY FOR THIS FAILURE INCLUDING ONE OF A MAJOR ACCIDENT WHILE TOWING (WHAT THESE TRUCKS ARE MADE FOR) BECAUSE OF LOSS OF POWER STEERING AND BRAKING UPON ENGINE STALL AFTER FUEL PUMP EXPLOSION. THE GM TECHNICAL SERVICE BULLETIN FOR REFERENCE IS #16-NA-102. IN ADDITION, THE NHTSA HAS RECEIVED TWO MANUFACTURER TECHNICAL SERVICE BULLETINS ON THIS VERY SAFETY ISSUE. THIS IS VERY MUCH A RECALL WORTHY SAFETY ISSUE. LOSING ENGINE POWER AND LOSS TO ALL POWER STEERING AND POWER BRAKING IN THESE VEHICLES IS BEYOND DANGEROUS. IN ADDITION, WHEN IT IS HAPPENING TO VEHICLES DESIGNED TO TOW WEIGHTS IN EXCESS OF 30K POUNDS TRAILER LOAD BEHIND THE AFFECTED VEHICLE THE DANGER IS AMPLIFIED THAT MUCH GREATER. PLEASE ISSUE A RECALL IMMEDIATELY. PEOPLE'S LIVES ARE VERY MUCH AT STAKE FOR GM'S FAILURE TO REMEDY A KNOWN SAFETY ISSUE. GM LISTS IT AS ONLY A "HARD START OR NO START". THEY DO NOT RECOGNIZE IN WRITING THE DANGER OF FULL POWER LOSS AT HIGHWAY SPEEDS WHICH IS MOST OFTEN HOW IT PRESENTS ITSELF.
TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED THAT TWO OF THE FIVE SEAT BELTS IN THE VEHICLE FAILED TO PROPERLY RETRACT AND SECURE. THE FRONT PASSENGER AND REAR MIDDLE SEAT BELTS BECAME UNSECURED WHILE THE VEHICLE WAS IN OPERATION WITHIN WEEKS APART. THE FAILURE OCCURRED FREQUENTLY. BEAMAN BUICK GMC (1531 BROAD…
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TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED THAT TWO OF THE FIVE SEAT BELTS IN THE VEHICLE FAILED TO PROPERLY RETRACT AND SECURE. THE FRONT PASSENGER AND REAR MIDDLE SEAT BELTS BECAME UNSECURED WHILE THE VEHICLE WAS IN OPERATION WITHIN WEEKS APART. THE FAILURE OCCURRED FREQUENTLY. BEAMAN BUICK GMC (1531 BROADWAY, NASHVILLE, TN 37203, (615) 251-8400) INDICATED THAT THEY WOULD ORDER THE SEAT BELT KIT, BUT DID NOT CONFIRM THE QUANTITY. THE DEALER DID NOT STATE WHETHER THE PART WAS AVAILABLE. THE CONTACT WAS CONCERNED THAT THE SEAT BELTS COULD FAIL IN THE EVENT OF A CRASH. A LOANER VEHICLE WAS NOT OFFERED WHILE WAITING TO RECEIVE THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED NHTSA CAMPAIGN NUMBERS: 17V437000 (AIR BAGS, SEAT BELTS), 16V651000 (AIR BAGS, SEAT BELTS), AND 14V301000 (ELECTRICAL SYSTEM, SEAT BELTS). THERE WERE ALSO THREE TSBS FOR THE SEAT BELTS, BUT THE CONTACT DID NOT KNOW IF THE VEHICLE WAS INCLUDED IN ANY OF THE RECALLS OR TSBS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
SITTING IN A PARKING LOT ALLOWING THE PICKUP TO WARM UP, THE REAR DEFROSTER WAS ON AND STARTED HAVING A CRACKLING SOUND AND SMOKING. THE NOISE AND SMOKE STOPPED WHEN THE REAR DEFROSTER WAS TURNED OFF, HOWEVER APPROXIMATELY A MINUTE LATER THE WINDOW SHATTERED AND SPRAYED GLASS SHARDS INTO THE CAB AND ON THE BACK SEAT. THE PICKUP …
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SITTING IN A PARKING LOT ALLOWING THE PICKUP TO WARM UP, THE REAR DEFROSTER WAS ON AND STARTED HAVING A CRACKLING SOUND AND SMOKING. THE NOISE AND SMOKE STOPPED WHEN THE REAR DEFROSTER WAS TURNED OFF, HOWEVER APPROXIMATELY A MINUTE LATER THE WINDOW SHATTERED AND SPRAYED GLASS SHARDS INTO THE CAB AND ON THE BACK SEAT. THE PICKUP WAS STATIONARY AND THERE WAS NO POSSIBILITY THAT THIS WAS CAUSED BY AN IMPACT. BASED ON THE PATTERN OF BROKEN GLASS IT COULD BE SEEN COMING FROM THE CORNER OF THE WINDOW WHERE THE HEATING ELEMENT IS. I CALLED GM AND THEY INDICATED THEY WOULD NOT LOOK AT THE VEHICLE FOR AT LEAST 30 DAYS TO EVEN DETERMINE THE ISSUE.
FRONT TIRES ARE CONTINUALLY WEARING ON THE FRONT OUTSIDE EDGE. WEARING UNTIL BALD IN FIRST 15000 MILES OF OWNERSHIP, MULTIPLE FRONT END ALIGNMENT CALIBRATION TESTS AND ACTUAL FRONT END CALIBRATION NOT RESOLVING ISSUE. FRONT TIRES REPLACED AT APPROXIMATELY 23,000 MILES AND AGAIN WEARING ON OUTSIDE EDGE AT 40,000 MILES. WORSE O…
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FRONT TIRES ARE CONTINUALLY WEARING ON THE FRONT OUTSIDE EDGE. WEARING UNTIL BALD IN FIRST 15000 MILES OF OWNERSHIP, MULTIPLE FRONT END ALIGNMENT CALIBRATION TESTS AND ACTUAL FRONT END CALIBRATION NOT RESOLVING ISSUE. FRONT TIRES REPLACED AT APPROXIMATELY 23,000 MILES AND AGAIN WEARING ON OUTSIDE EDGE AT 40,000 MILES. WORSE ON DRIVER SIDE. CONTACTED DEALER SEVERAL TIMES FOR RESOLUTION AND CONTACTED GM TWICE TO OPEN TICKET. LAST GM TICKET WAS 8-4030406653. TIRES ARE MICHELIN AND ARE SUPPOSED TO LAST 65,000 MILES. NEVER SEEN THIS TYPE OF WEAR ON ANY PAST GM VEHICLE OWNED. REAR TIRES ARE IN EXCELLENT CONDITION. UNABLE TO GET DEALER OR GM TO FIND CAUSE AND RESOLVE ONCE AND FOR ALL. TIRED OF PAYING OUT OF POCKET ALIGNMENT COSTS. THE FRONT TIRES ARE ON THE SECOND SET AND THE CURRENT VEHICLE MILEAGE IS 42K. I HAVE ATTACHED IMAGES OF FRONT DRIVER SIDE TIRE WHICH HAS GREATEST WEAR AND IMAGE 20180328_113012.JPG IS THE ORIGINAL BACK TIRES WHICH HAVE NO WEAR. FRONT ARE THE SECOND SET SINCE PURCHASING VEHICLE. ORIGINAL SET WAS COMPLETELY BALD ON OUTSIDE EDGE BEFORE 19K MILES.
HEADLIGHTS NOT BRIGHT ENOUGH TO SEE IN THE NIGHT
HEADLIGHTS ON THIS TRUCK HAVE ALWAYS BEEN WEAK, DISTANCE IS NOT LIT UP AND IN RAINY WEATHER ON THE HIGHWAY IS VERY POOR EVEN WITH FOG LIGHTS ON. THE HELP FROM THE FOG LIGHTS IS MINIMAL. THIS IS A KNOWN PROBLEM BY THE MANUFACTURER AND IS REPEATED MANY MANY TIMES ON VARIOUS GM RELATED OWNER FORUMS. THIS IS A SAFETY ISSUE AND …
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HEADLIGHTS ON THIS TRUCK HAVE ALWAYS BEEN WEAK, DISTANCE IS NOT LIT UP AND IN RAINY WEATHER ON THE HIGHWAY IS VERY POOR EVEN WITH FOG LIGHTS ON. THE HELP FROM THE FOG LIGHTS IS MINIMAL. THIS IS A KNOWN PROBLEM BY THE MANUFACTURER AND IS REPEATED MANY MANY TIMES ON VARIOUS GM RELATED OWNER FORUMS. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED AND CORRECTED BY THE MANUFACTURER.
Official recalls
721V504000 · Air Bags:side/window:curtain:inflator
Jul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Consequence & remedy
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
20V736000 · Air Bags:side/window:curtain:inflator
Nov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Consequence & remedy
Consequence: If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
Remedy: GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
18V578000 · Service Brakes, Hydraulic:pedals And Linkages
Aug 30, 2018
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Consequence & remedy
Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Remedy: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.
17V664000 · Fuel System, Gasoline:storage:auxillary Tank
Oct 19, 2017
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Consequence & remedy
Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
17V437000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner
Jul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner
Sep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
16V069000 · Service Brakes, Hydraulic:pedals And Linkages
Feb 5, 2016
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Consequence & remedy
Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Remedy: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.