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2014 GMC Sierra 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2014 GMC Sierra 2500 do not stand out strongly from the model-year median of 46.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

23 reports with mileage · 7 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports1 fire reports0 injury reports

What owners actually said

30 reports
Mileage unknown · Aug 8, 2017
Electrical SystemEngineUnknown Or Other

I PURCHASED THIS TRUCK NOVEMBER 26 2016, WITHIN A MONTH I WAS SITIING IN MY DRIVEWAY I TURNED THE TRUCK ON WHEN I WENT OUT TO GO TO WORK IN THE MORNING I GOT A BUNCH OF FLASHING LIGHTS SERVICE STABILITRAK, SERVICE 4WHEEL DRIVE, SERVICE TRACTION CONTROL, MADE MULTIPLE ATTEMPTS TO CONTACT FIVE STAR AUTO IN BIDDEFORD, BROUGHT THE T…

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I PURCHASED THIS TRUCK NOVEMBER 26 2016, WITHIN A MONTH I WAS SITIING IN MY DRIVEWAY I TURNED THE TRUCK ON WHEN I WENT OUT TO GO TO WORK IN THE MORNING I GOT A BUNCH OF FLASHING LIGHTS SERVICE STABILITRAK, SERVICE 4WHEEL DRIVE, SERVICE TRACTION CONTROL, MADE MULTIPLE ATTEMPTS TO CONTACT FIVE STAR AUTO IN BIDDEFORD, BROUGHT THE TRUCK IN THEY REFUSED TO FIX ISSUES, ASKED FOR A TRADE NOTHING ON THE LOT WAS WORTH PURCHASING WITHOUT PUTTING ME OUT MORE THAN I ALREADY OWED,CHRISTMAS MORNING THE TRUCK WAS TOWED TO WEIRS IN ARUNDEL THEY PULLED THE TRUCK APART AND FOUND A BUNCH OF WIRES WERE CORRODED AND THE FRAME OF THE TRUCK WAS CAKED WITH ROCKS MUD AND SAND WHICH HAD CAUSED THE CORROSION, THEY FIXED THE ISSUE. WITHIN A COUPLE MONTHS THE SAME ISSUE CAME BACK UP AND ONCE AGAIN THE TRUCK WAS IN THE SHOP GETTING WORKED ON. THE PROBLEM IS NOT FIXED AFTER SPENDING MONEY TO FIX A PROBLEM I HAD LESS THAN 30 DAYS FROM BUYING THIS VEHICLE(DRIVING COMPLETELY NORMAL WILL CAUSE THESE LIGHTS TO FLASH AT RANDOM TIMES) , ALL THE LIGHTS DO STILL COME ON RANDOMLY AND TODAY WHILE AT THE DAYTON COUNTRY STORE MY TRANSMISSION IN MY TRUCK WENT, I AM WAITING TO GET MY TRUCK TOWED FROM THE STORE TO A SHOP! FOR A VEHICLE THAT THE CARFAX CAME BACK CLEAN AND THE DEALERSHIP MADE NO ATTEMPT IN HELPING ME FIX OR PAY FOR ANY ISSUES I HAVE HAD. IM NOW STRUGGLING WITH A VEHICLE THAT I WAS LIED TO ABOUT THE CONDITION IT WAS IN AFTER PAYING $32,000 FOR A TRUCK. I HAVE KEPT ALL DOCUMENTATION AND HAVE IMAGES THAT WERE SENT TO ME FROM WEIRS

NHTSA ODI #11013622

62,131 miles · May 30, 2017
Electronic Stability Control (esc)

TRACTION CONTROL / STABILI TRAK CAM ON THE TRANSMISSION WOULD NOT SHIFT HADE TO MANUAL IT TO SHIFT

NHTSA ODI #10992145

51,000 miles · Aug 16, 2016
Air BagsUnknown Or Other

THERE IS A SMALL CRACK IN THE DASHBOARD NEXT TO THE AIRBAG. GMC WILL NOT REPAIR IT AT THEIR COST.

NHTSA ODI #10896407

25,000 miles · Jun 29, 2016
Steering

WE HAVE PROBLEMS STARTING THE TRUCK . YOU CANT JUST TURN THE KEY IT TAKES YOU WIGGLING IT AND PULLING IT OUT OF THE IGNITION SOME TIMES FLIPPING YOUR KEY JUST A PAIN IN THE NECK. HAD IT CHECKED A YEAR AGO AND THEY SAID IT WAS THE WAY WE WERE STICKING THE KEY IN AND IT WORE DOWN THE KEY. SO THEY MADE US A NEW KEY. IT WORKED FOR A…

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WE HAVE PROBLEMS STARTING THE TRUCK . YOU CANT JUST TURN THE KEY IT TAKES YOU WIGGLING IT AND PULLING IT OUT OF THE IGNITION SOME TIMES FLIPPING YOUR KEY JUST A PAIN IN THE NECK. HAD IT CHECKED A YEAR AGO AND THEY SAID IT WAS THE WAY WE WERE STICKING THE KEY IN AND IT WORE DOWN THE KEY. SO THEY MADE US A NEW KEY. IT WORKED FOR A WEEK OR SO AND WENT RIGHT BACK TO DOING THE SAME THING. SO NOW WE JUST DEALT WITH IT . TILL NOW .... NOW IT TAKES ABOUT 3 TO 5 MINS TO GET THE KEY TO TURN AND IS OUT OF WARRANTY AND I REALLY THINK IT WAS AN IGNITION PROBLEM NOT A KEY PROBLEM. THE TRUCK ONLY HAS 55,000 MILES ON IT. IM SO FRUSTRATED WITH MY NEW TRUCK. I HAVE A 04 SUBURBAN 223000 MILES ON IT AND STILL HAVE NO PROBLEMS WITH TURNING THE KEY.

NHTSA ODI #10881436

39,000 miles · Jun 27, 2016
Unknown Or Other

MY DASH CRACKED AND I SEE THIS IS A REAL PROBLEM. THEY SAY $900 TO FIX AND MY TRUCK HAS JUST 40K ON IT AND LESS THEN 2 YEARS OLD.

NHTSA ODI #10876988

10 miles · May 23, 2016
Exterior Lighting

I AM WRITING REGARDING AN ISSUE WITH MY 2014 GMC SIERRA. I PURCHASED THE TRUCK IN 2014 AND HAVE NOTICED AN ISSUE WITH THE HEADLIGHTS WHILE DRIVING AT NIGHT AND IN THE RAIN. THE HEADLIGHTS DO NOT PROVIDE ENOUGH ILLUMINATION WHEN DRIVING AT NIGHT. IS THERE A SERVICE ISSUE OR RECALL IN PLACE TO FIX THIS ISSUE? I HAVE REQUESTED THAT…

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I AM WRITING REGARDING AN ISSUE WITH MY 2014 GMC SIERRA. I PURCHASED THE TRUCK IN 2014 AND HAVE NOTICED AN ISSUE WITH THE HEADLIGHTS WHILE DRIVING AT NIGHT AND IN THE RAIN. THE HEADLIGHTS DO NOT PROVIDE ENOUGH ILLUMINATION WHEN DRIVING AT NIGHT. IS THERE A SERVICE ISSUE OR RECALL IN PLACE TO FIX THIS ISSUE? I HAVE REQUESTED THAT THE HEADLIGHTS IN MY 2014 SIERRA BE REPLACED WITH THE 2016 HEADLIGHTS. THIS IS A SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. THE DEALER IS WILLING TO CHANGE THE BULBS IN THE LAMP BUT NOT REPLACE THE LAMPS SAME AS THE 2016 MODEL UNLESS THERE IS A SERVICE BULLETIN OR RECALL. I AM STILL WORKING WITH THE DEALER AS WELL AS GMC CORPORATE TO ADDRESS THE ISSUE. I AM BEEN FLASHED BY OTHER DRIVERS TO INDICATE I DON'T HAVE HEADLIGHTS ON BUT THEY WERE ON AS WELL AS BEING PULLED OVER BY THE HIGHWAY PATROL WHO THOUGH MY HEADLIGHTS WERE NOT ON. I HAVE NOTICED OTHER COMPLAINTS ON GMC MESSAGE BOARDS AS WELL AS OTHER PLACES ONLINE. PLEASE LOOK INTO THIS ISSUE TO SEE IF IT CAN BE ADDRESSED. THE ONLY WAY GMC WILL ADDRESS IT IS BY RECALL OR LAWSUIT.

NHTSA ODI #10870438

31,370 miles · Feb 14, 2016
Steering

POWER STEERING FAILURE. POWER STEERING PUMP FAILED MAKING THE VEHICLE DIFFICULT TO STEER. UPON MAKING A LEFT TURN AT LOW SPEED STEERING FAILED AND COULD NOT TURN INTO MY RV RESORT ENTRANCE OFF THE MAIN ROADWAY. I HAD TO COME TO A STOP, CONTINUE BACKING UP & PULLING FORWARD ENOUGH TO TRY TO COMPLETE TURN. HAD TO HAVE TRUCK TOW…

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POWER STEERING FAILURE. POWER STEERING PUMP FAILED MAKING THE VEHICLE DIFFICULT TO STEER. UPON MAKING A LEFT TURN AT LOW SPEED STEERING FAILED AND COULD NOT TURN INTO MY RV RESORT ENTRANCE OFF THE MAIN ROADWAY. I HAD TO COME TO A STOP, CONTINUE BACKING UP & PULLING FORWARD ENOUGH TO TRY TO COMPLETE TURN. HAD TO HAVE TRUCK TOWED TO A GMC DEALER FOR SERVICE (POWER STEERING PUMP REPLACED). LEADING UP TO FAILURE, A FEW TIMES THE TRUCK WOULD BE DIFFICULT TO TURN BUT IT WOULD LAST ONLY A FEW SECONDS. AFTER HAVING IT REPLACED IT AGAIN HAPPENED OVER THE WEEKEND I WILL CONTACT GMC IN THE MORNING. I AM PULLING A 15,000 LB. 5TH WHEEL RV WITH THIS TRUCK & NOT FEELING CONFIDENT IN MY SAFETY AFTER THIS INCIDENT.

NHTSA ODI #10826039

15,000 miles · Feb 7, 2016
EnginePower TrainVehicle Speed ControlCrash

THE BIGGEST PROBLEM (OUT OF MANY) THAT MAKES THIS VEHICLE UNSAFE, STRESSFUL, AND DISCOMFORTING TO DRIVE IS HOW IT WILL RANDOMLY DECIDES TO RAISE THE IDLE TO 900+ RPM (IN GEAR) AND BASICALLY DRIVES IT'S SELF. DURING THIS CONDITION IT IS VERY DIFFICULT TO OPERATE VEHICLE. BECAUSE OF ITS RANDOM PATTERN IT CAUSED ME TO HAVE AN ACCI…

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THE BIGGEST PROBLEM (OUT OF MANY) THAT MAKES THIS VEHICLE UNSAFE, STRESSFUL, AND DISCOMFORTING TO DRIVE IS HOW IT WILL RANDOMLY DECIDES TO RAISE THE IDLE TO 900+ RPM (IN GEAR) AND BASICALLY DRIVES IT'S SELF. DURING THIS CONDITION IT IS VERY DIFFICULT TO OPERATE VEHICLE. BECAUSE OF ITS RANDOM PATTERN IT CAUSED ME TO HAVE AN ACCIDENT THAT RESULTED IN $3500 IN BODY DAMAGE TO THE TRUCK. THANK GOD NO ONE WAS HURT. WEAR AND TEAR IS DRASTICALLY INCREASED AS THE VEHICLE IS TRYING TO DRIVE ON ITS OWN AS I'M TRYING TO STOP AT TRAFFIC LIGHT, STOP SIGNS, OR SIMPLY PARKING. DRIVE-TRAIN IS BANGING, BRAKES ARE WORKING HARDER, AND FUEL IS BEING WASTED. NOW, ADD A PAYLOAD OR TRAILER AS I OFTEN DO AND PROBLEMS ARE MAGNIFIED. ESSENTIALLY THE VEHICLE IS AGING AND WEARING ITS SELF OUT BEFORE ITS TIME. I HAVE BEEN ORDERED BY PIMA COUNTY COURT TO HAVE THE VEHICLE FIXED OR REPLACE. THE OFFICER THAT GAVE ME THE CITATION WITNESSED THE HIGH ENGINE IDLE AND AGREED THAT IT WOULD BE DIFFICULT TO STOP ESPECIALLY WITH A LOADED TRAILER AS I HAD THAT DAY. OFFICER ALSO TESTIFIED THIS IN COURT ON 11/4/2015. THERE IS A CURRENT LAW SUIT IN CALIFORNIA FOR THIS DEFECT. MY LOCAL DEALERS WILL NOT WORK ON VEHICLE ANYMORE DO LIABILITY AND TOLD ME TAKE IT UP WITH GM. GM HAS PROVIDED NO ASSISTANCE.

NHTSA ODI #10824723

5,000 miles · Dec 16, 2015
Vehicle Speed ControlCrash

TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE REVERSING INTO A TRAILER, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT ANY WARNINGS AND CRASHED INTO THE TRAILER. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSED TH…

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TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE REVERSING INTO A TRAILER, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT ANY WARNINGS AND CRASHED INTO THE TRAILER. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000.

NHTSA ODI #10810758

1,900 miles · Mar 14, 2014
Power TrainFire

TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE EXITING A DRIVEWAY AT AN UNKNOWN SPEED, AN ABNORMALLY LOUD BANGING NOISE WAS HEARD FROM THE FRONT END. UPON INSPECTION, IT WAS FOUND THAT THE DRIVE LINE HAD FAILED AND WAS ON FIRE. THE CONTACT PERSONALLY EXTINGUISHED THE FIRE AND A FIRE REPORT WAS NOT FILED. T…

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TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE EXITING A DRIVEWAY AT AN UNKNOWN SPEED, AN ABNORMALLY LOUD BANGING NOISE WAS HEARD FROM THE FRONT END. UPON INSPECTION, IT WAS FOUND THAT THE DRIVE LINE HAD FAILED AND WAS ON FIRE. THE CONTACT PERSONALLY EXTINGUISHED THE FIRE AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE UNIVERSAL JOINT HAD FAILED AND RIPPED OUT THE DRIVE LINE. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 1,900. UPDATED 05/12/14*LJ

NHTSA ODI #10569358

Official recalls

2

21V054000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

18V267000 · Equipment

Apr 26, 2018

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence & remedy

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.