NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
160 reports104,571 miles · Oct 7, 2008
Electrical System
TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500. WHILE DRIVING LESS THAN 45 MPH, THE SPEEDOMETER DISPLAYED 120 MPH. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED IT TO SEE IF THE SPEEDOMETER WOULD RESET ITSELF. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WOULD NOT PERFORM REPAIRS BECAUSE IT WAS NOT COVERED UNDER THE WARRANTY. …
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TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500. WHILE DRIVING LESS THAN 45 MPH, THE SPEEDOMETER DISPLAYED 120 MPH. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED IT TO SEE IF THE SPEEDOMETER WOULD RESET ITSELF. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WOULD NOT PERFORM REPAIRS BECAUSE IT WAS NOT COVERED UNDER THE WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 104,571.
NHTSA ODI #10244642
Mileage unknown · Sep 18, 2008
Electrical System
GAUGES STOPPED WORKING. NO LIGHTS, NO ODOMETER, NO INFORMATION AT ALL. *TR
NHTSA ODI #10242860
65,000 miles · Aug 20, 2008
Electrical SystemFuel System, GasolineFire
TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. WHILE DRIVING 35 MPH, THE WARNING LIGHTS ON THE INSTRUMENT PANEL CONTINUED TO FLASH ON AND OFF. IN ADDITION, THE WINDSHIELD WIPERS ACTIVATED AND SMOKE WAS NOTICED UNDERNEATH THE HOOD. THE CONTACT HAD BEEN DRIVING FOR SEVERAL MINUTES BEFORE NOTICING THE SMOKE. THE HOOD COULD NOT …
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TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. WHILE DRIVING 35 MPH, THE WARNING LIGHTS ON THE INSTRUMENT PANEL CONTINUED TO FLASH ON AND OFF. IN ADDITION, THE WINDSHIELD WIPERS ACTIVATED AND SMOKE WAS NOTICED UNDERNEATH THE HOOD. THE CONTACT HAD BEEN DRIVING FOR SEVERAL MINUTES BEFORE NOTICING THE SMOKE. THE HOOD COULD NOT BE OPENED AND THE FIRE DEPARTMENT WAS CALLED. A POLICE REPORT WAS FILED. TEN MINUTES LATER, THE VEHICLE WAS ENGULFED IN FLAMES AND DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 65,000. UPDATED 09/25/08 *BF THE CONSUMER STATED IT WAS A POSSIBLE FUEL LINE FAILURE. UPDATED 09/26/08. *JB
NHTSA ODI #10239033
90,000 miles · Jul 1, 2008
Electrical System
TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED AND PREVENTED HIM FROM KNOWING HOW FAST HE IS TRAVELING, OR ANY OTHER PERTINENT INFORMATION. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10232912
102,000 miles · Feb 27, 2008
Electrical System
AT AROUND 102K MILES, SPEEDOMETER NEEDLE QUIT RETURNING TO ZERO WHEN THE VEHICLE STOPS MOVING. NEEDLE MAY COME TO REST AT ANY POINT ON THE DIAL WHEN VEHICLE IS STOPPED, AND THE REST POINT MAY OR MAY NOT CHANGE WHILE THE VEHICLE IS UNDERWAY, MAKING IT DIFFICULT TO ESTIMATE SPEED (E.G., NEEDLE MAY INITIALLY INDICATE 30 MPH AT REST…
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AT AROUND 102K MILES, SPEEDOMETER NEEDLE QUIT RETURNING TO ZERO WHEN THE VEHICLE STOPS MOVING. NEEDLE MAY COME TO REST AT ANY POINT ON THE DIAL WHEN VEHICLE IS STOPPED, AND THE REST POINT MAY OR MAY NOT CHANGE WHILE THE VEHICLE IS UNDERWAY, MAKING IT DIFFICULT TO ESTIMATE SPEED (E.G., NEEDLE MAY INITIALLY INDICATE 30 MPH AT REST, BUT ACTUAL SPEED UNDERWAY ISN'T NECESSARILY 30 MPH LESS THAN INDICATED BECAUSE THE REST POINT MAY HAVE CHANGED). AND WHEN THE DIAL ZEROS AT 120 MPH, THE TRUCK EFFECTIVELY HAS NO SPEEDOMETER AT ALL RATHER THAN JUST AN INACCURATE ONE. I RECEIVED A LETTER FROM GM WARNING OF POTENTIAL INSTRUMENT FAILURES AND OFFERING FREE REPAIR ON VEHICLES WITH LESS THAN 70K MILES; AN EMAIL CORRESPONDENCE WITH GM CONFIRMED THAT THEY WOULD NOT REPAIR MINE FOR FREE OR AT REDUCED COST. INTERNET DISCUSSIONS AND ADS FOR INSTRUMENT REPAIRS REVEAL THIS TO BE A COMMON PROBLEM ON A RANGE OF '03-'06 GM VEHICLES. THE GM DEALER I CALLED WILL FIX THE INSTRUMENT CLUSTER FOR $500 -- ROUGHLY 3 TIMES WHAT REPAIR SERVICES ADVERTISING ON THE INTERNET CHARGE TO REPLACE ALL THE DEFECTIVE STEPPER MOTORS IN THE CLUSTER. THIS PROBLEM IS CERTAINLY SAFETY-RELATED (THINK OF MISJUDGING SPEED IN A ROLLOVER-PRONE VEHICLE GOING INTO A SHARP CURVE), AND TO THE DEGREE THAT IS VIRTUALLY INEVITABLE ON CERTAIN VEHICLES, GM SHOULD ISSUE A RECALL RATHER THAN A LIMITED "SECRET WARRANTY". *TR
NHTSA ODI #10219280
110,000 miles · Feb 10, 2008
Electrical System
THE SPEEDOMETER AND TACHOMETER WORKS SOMETIMES BUT OTHER TIMES IT DOES NOT WORK. THIS IS A SAFETY ISSUE AS THE SPEED IS UNKNOWN. THE VEHICLE WAS TAKEN TO THE DEALER BUT I WAS TOLD THAT IT IS NO LONGER UNDER WARRANTY. *TR
NHTSA ODI #10217592
75,000 miles · Jan 2, 2008
Power Train
TRANSFER CASE BURT UP DUE TO FAULTY CLIP DESIGN, SNAP RING WORE INTO CASE, VERY POOR CASE DESIGN. AN AFTERMARKET MANUFACTURER HAS COME UP WITH A BETTER BACK HALF OF THE CASE AND UPGRADED PUMP TO FIX THIS PROBLEM.*CN
NHTSA ODI #10213394
65,800 miles · Nov 28, 2007
Structure
FRONT BUMPER ROTTING OFF,UNSAFE AIRBAGS MAY NOT WORK IN THE EVENT OF COLLISION. *TR
NHTSA ODI #10210221
Mileage unknown · Sep 18, 2007
Parking BrakeService Brakes, Hydraulic
I HAVE A COMPLAINT SIMILAR TO COMPLAINT NOS.10083555,10244075 AND 10151690. I OWN A 2003 GMC SERRIA PICKUP WITH 28,000 MILES. I COMPLAINED TO THE DEALER THAT I HAD NO EMERGENCY BRAKE AND NO REAR BRAKES. THE DEALER WANTED ME TO PAY FOR THE REPAIRS. I FELT IT WAS A MANUFACTURING DEFECT. GMC REP CAME AND HE WANTED ME TO PAY HALF…
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I HAVE A COMPLAINT SIMILAR TO COMPLAINT NOS.10083555,10244075 AND 10151690. I OWN A 2003 GMC SERRIA PICKUP WITH 28,000 MILES. I COMPLAINED TO THE DEALER THAT I HAD NO EMERGENCY BRAKE AND NO REAR BRAKES. THE DEALER WANTED ME TO PAY FOR THE REPAIRS. I FELT IT WAS A MANUFACTURING DEFECT. GMC REP CAME AND HE WANTED ME TO PAY HALF. PLEASE ADVISE WHAT THE OUTCOME OF OTHER COMPLAINTS. *TR
NHTSA ODI #10203372
60,849 miles · Sep 17, 2007
Tires
COOPER TIRES CAME APART AND CAUSED DAMAGE TO MY TRUCK AND 5TH WHEEL TRAVEL TRAILER. I'M BEING JACKED AROUND BY CRAWFORD COMPANY. DON'T RETURN PHONE CALLS STILL TRYING TO GET TRUCK FIXED. THE BLOW OUT NEARLY TORE THE FRONT BUMPER OFF. TORE OUT THE WHEEL WELL LINER THEN WENT UNDER TRUCK AND DAMAGED MY 5TH WHEEL TRAILER. INCID…
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COOPER TIRES CAME APART AND CAUSED DAMAGE TO MY TRUCK AND 5TH WHEEL TRAVEL TRAILER. I'M BEING JACKED AROUND BY CRAWFORD COMPANY. DON'T RETURN PHONE CALLS STILL TRYING TO GET TRUCK FIXED. THE BLOW OUT NEARLY TORE THE FRONT BUMPER OFF. TORE OUT THE WHEEL WELL LINER THEN WENT UNDER TRUCK AND DAMAGED MY 5TH WHEEL TRAILER. INCIDENT OCCURRED SAME DAY OF COMPANY RECALL. *TR
NHTSA ODI #10203223