2025 GMC Sierra 1500

I own a 2025 GMC Sierra 1500. The rearview camera is inoperable at night (image is too dark). Brought vehicle into to purchasing dealer with complaint. After service, I was told that there was nothing they could do to correct the issue. I then contacted GMC customer service. They advised to bring the vehicle to a different dealer and upon completion to contact customer service again. I did as advised and took the vehicle to a second dealership with the same result. As you are aware, this is a violation of federal law and a serious safety issue for small children, pets or any object behind the vehicle in the dark. Based on what I have been able to discover there are many people with this same complaint. GM is not addressing this issue and is as unwilling to assist others as they have been to assist me.

My vehicle is equipped with multiple safety systems offered by general motors. Since purchasing my vehicle new, I have had a persistent and recurring issue related to the vehicle safety system, which is resulted in numerous collision detection and advanced cruise control service is not functioning as designed, creating safety issues for both myself and potentially other motorist on the road. Additionally, the parking sensors are not working as expected, presumably due to the same issue, which has resulted in numerous safety concerns, including the detection of vehicles or objects, which were not present, resulting in the systematic breaking function engaging posing a risk to myself and surrounding motorists. I initially reported the issue to GM on 2/20/2025, when the vehicle had 467 miles on the odometer. Since the issue initially began, I have returned to the GM service department at my local dealer a total of seven (7) times. The local service department has been in contact with GM corporate office related to the issue, however, they have been unable to rectify the issue and continue to send the vehicle back out on the road claiming the issue has been resolved only for it to recur shortly thereafter. I believe that GM providing the safety features in an inoperable state poses great risk to the general public, and the NHTSA should investigate this issue alongside the other active systemic issues GM is currently under investigation of. At this time, it is unknown what is the cause of the issue, multiple parts have been replaced, and the true cause of the issue has been undiagnosed.

I drove into my driveway put vehicle in park put my window shades up and vehicle went into drive and hit my garage.i had no warnings and this was caught on my ring camera.the ring camera caught my headlights lite up on outside edge and lights kept blinking off an on like there was some kind of glitch.my.the vehicle did not brake either.i saved the video. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 GMC Sierra 1500. The contact stated that while shifted into reverse(R) at night, the rear-view camera image was very dark, creating a hazard while reversing. The contact stated that during daylight, the image was perfect; however, at night the reverse lights failed to provide adequate illumination, causing objects on the display screen to be very dark. The contact had taken the vehicle to a local dealer to be diagnosed and was informed that there was no failure of the back over prevention system, rear camera, reverse lights, or display screen. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 2,682.