MY 2004 GMC PICKUP TRUCK HAS A KNOCKING NOISE AND CLUNK IN THE STEERING COLUMN. IT STARTED AROUND 30K MILES AND HAS GOTTEN STEADILY WORSE OVER THE COURSE OF OWNERSHIP. I DID SOME SEARCHING ON THE INTERNET AND IT SEEMS GM HAS KNOW ABOUT THIS PROBLEM ON NUMEROUS MODELS OVER THE COURSE OF ABOUT 6 YEARS. 00-02-35-003M JAN 07 MOD…
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MY 2004 GMC PICKUP TRUCK HAS A KNOCKING NOISE AND CLUNK IN THE STEERING COLUMN. IT STARTED AROUND 30K MILES AND HAS GOTTEN STEADILY WORSE OVER THE COURSE OF OWNERSHIP. I DID SOME SEARCHING ON THE INTERNET AND IT SEEMS GM HAS KNOW ABOUT THIS PROBLEM ON NUMEROUS MODELS OVER THE COURSE OF ABOUT 6 YEARS. 00-02-35-003M JAN 07 MODELS: 2002-2006 CADILLAC ESCALADE MODELS 1999-2007 CHEVROLET SILVERADO MODELS (CLASSIC) 2000-2006 CHEVROLET SUBURBAN, TAHOE MODELS 2002-2006 CHEVROLET AVALANCHE 1999-2007 GMC SIERRA MODELS (CLASSIC) 2000-2006 GMC YUKON, YUKON XL MODELS 2003-2006 HUMMER H2 CONDITION SOME CUSTOMERS MAY COMMENT ON A CLUNK-TYPE NOISE COMING FROM UNDER THE HOOD THAT ALSO CAN BE FELT IN THE STEERING WHEEL. THESE CONDITIONS MAY BE MORE NOTICEABLE WHEN TURNING AT LOW SPEEDS ON ROUGH ROAD SURFACES. DIAGNOSTIC TIPS ' INTERMEDIATE SHAFT CLUNK -- INTERMEDIATE SHAFT CLUNK IS HEARD AND FELT IN THE STEERING WHEEL AND/OR STEERING COLUMN AREA, TYPICALLY WHILE DRIVING ON ROUGH ROAD SURFACES WITH STEERING WHEEL INPUT. IMPORTANT: ' I-SHAFT P/N 19155614 HAS BEEN DESIGNED TO REPLACE PREVIOUS DESIGNED DAMPENED AND NON-DAMPENED I-SHAFTS. THE PHYSICAL DIFFERENCE IN THE YOKE SIZE WILL ACCOMMODATE ALL VEHICLES LISTED IN THIS BULLETIN. REPLACE THE STEERING COLUMN UPPER INTERMEDIATE SHAFT WITH AN IMPROVED DESIGN SHAFT THAT WILL ELIMINATE THE CLUNK NOISE USING THE PROCEDURE LISTED BELOW. GM KNOWS ABOUT THE PROBLEM AND IT SHOULD BE A RECALL ITEM. GM USED THE SAME PARTS ON MY TRUCK THAT WERE BEING REPLACED UNDER WARRANTY WHEN MY TRUCK SOLD. THEY SHOULD HAVE UPGRADED THE PARTS ON THE NEW TRUCK BECAUSE THEY KNEW THEY WERE FAILING. GM KNEW THE JOINTS WERE FAILING AND KEPT USING A FAILING PART FOR 4 YEARS ON NEW TRUCKS AND EXPECT THE OWNERS TO PAY FOR BAD PARTS. *TR
NHTSA ODI #10229089
30 miles · May 4, 2008
Electrical SystemEquipmentSeat Belts
OWN A 2004 GMC SIERRA BOUGHT BRAND NEW HAD NUMEROUS PROBLEMS STEERING GEAR BOX WENT OUT COMPLETELY DEALER R/R PART AS A RECALL / STEERING PROBLEM KNOCKING IN WHEEL TOOK TO DEALER FOUR TIMES INSTALLED GREASE PACK IN INTERMEDIATE SHAFT LAST A COUPLE OF MONTHS PROBLEM RECURS DEALER STATES RECALL ON SHAFT BUT WONT R/R PART HAV PROBL…
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OWN A 2004 GMC SIERRA BOUGHT BRAND NEW HAD NUMEROUS PROBLEMS STEERING GEAR BOX WENT OUT COMPLETELY DEALER R/R PART AS A RECALL / STEERING PROBLEM KNOCKING IN WHEEL TOOK TO DEALER FOUR TIMES INSTALLED GREASE PACK IN INTERMEDIATE SHAFT LAST A COUPLE OF MONTHS PROBLEM RECURS DEALER STATES RECALL ON SHAFT BUT WONT R/R PART HAV PROBLEM WITH D/S DOOR SPEAKER BLOWN TWICE DEALER R/R PART N/C D/S SEATBELT SQUEAKS R/R PART DEALER N/C NOW I HAVE A ANOTHER SERIOUS PROBLEM WITH THE ENGINE GOES INTO REST MODE WHILE DRIVING AT 50 MPH U DRIVE UP A HILL AND WILL ONLY GO TWO TO FIVE MPH THIS IS VERY DANGEROUS SO I HAVE TO FIND A PLACE TO PULL OVER AND TURN VEHICLE OFF ECM RESETS AND THEN IS OK TILL NEXT MORNING SAME THING DEALER IS STILL UNDER INVESTIGATION ON PROBLEM I CURRENTLY HAVE 53,000 MILES ON IT TRANSMISSION IS MAKING CLUNKING NOISE ALSO WHILE SHIFTING FROM PARK INTO GEARS ? R/S HALF SHAFT SEAL BLOWN OUT ON ME FOUR WHEEL DRIVE/ I AM GLAD I BOUGHT EXT WARR FOR THIS AND ALSO THE WATER PUMP WENT OUT ON ME 3,000 MILES AGO 50,000 FOR A WATER PUMP WARR COVERED THIS AND THE HALF SHFT SEAL STEERING SHAFT AND GEAR BOX HAS BEEN A RECALL FOR THIS YEAR . ALSO THE INSTRUMENT PANEL GAUGES HAVE BEEN A RECALL I HAVE PERSONALLY RECEIVED LETTER FOR THE INSTRUMENT PANEL SPEED AND FUEL GAUGE INOPERATIVE CORRECTLY GM HAS A RECALL ON THESE THREE ITEMS R/R BY DEALER ON A RECALL SO PLEASE READ AND CONTACT YOUR DEALER WITH THESE COMMON PROBLEMS THAT HAVE BEEN RECALLED STEERING BOX INTERMEDIATE SHAFT AND SPEED FUEL GAUGE CLUSTER. *TR
NHTSA ODI #10226577
31,000 miles · Jan 13, 2008
Steering
2004 SIERRA 1500 WITH 31,000 MILES IT DEVELOPED A KNOCK NOISE EVERTIME I DROVE OVER A MILD BUMP. TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE STEERING SHAFT. THEY REPLACED IT AT NO CHARGE AND TOOK ABOUT AND HOUR. *TR VERY GOOD CUSTOMER SERVICE WITH THIS DEALER.
NHTSA ODI #10214658
Mileage unknown · Dec 7, 2007
Steering
2004 GMC SIERRA WITH WORN STEERING SHAFT. CONSUMER STATES THAT IT SHOULD BE TAKEN CARE OF BY GMC BECAUSE THE VEHICLE IS ONLY 3 YEARS OLD AND ONLY HAS 50,000 MILES ON IT. *KB
NHTSA ODI #10211688
18,000 miles · Nov 27, 2007
Power TrainSteering
TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE MAKING A LEFT OR RIGHT TURN AT 15 MPH, THE CONTACT HEARD A NOISE COMING FROM THE STEERING SHAFT. THE DEALER LUBRICATED THE STEERING SHAFT AND THE NOISE CEASED. HOWEVER, THE NOISE HAS CURRENTLY RETURNED. THE DEALER STATED THAT THIS WAS A MAINTENANCE ISSUE THAT WOULD HAVE TO BE…
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TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE MAKING A LEFT OR RIGHT TURN AT 15 MPH, THE CONTACT HEARD A NOISE COMING FROM THE STEERING SHAFT. THE DEALER LUBRICATED THE STEERING SHAFT AND THE NOISE CEASED. HOWEVER, THE NOISE HAS CURRENTLY RETURNED. THE DEALER STATED THAT THIS WAS A MAINTENANCE ISSUE THAT WOULD HAVE TO BE CORRECTED ON A REGULAR BASIS. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 46,000. UPDATED 12/12/2007 *BF THE CONSUMER ALSO STATED THE TRANSMISSION SHUTTERED. UPDATED 12/12/07.
NHTSA ODI #10210030
47,000 miles · Oct 28, 2007
Electrical SystemSteering
I HAVE A 2004 Z71 SIERRA TRUCK WITH A 5.3 ENGINE THAT HAS A SPEEDOMETER PROBLEM. IT READS 120MPH ALL OF THE TIME AND THEY HAVE QUOTED ME AROUND $550 TO FIX. I ALSO HAVE A CLUNK IN THE STEERING WHEEL WHEN TURNING. I HAVE HAD THIS PROBLEM FIXED ONCE BY WARRANTY BUT IT HAS RETURNED AGAIN. *TR
NHTSA ODI #10207108
Mileage unknown · Oct 17, 2007
Steering
WHINE AND CLUNKING SOUNDS IN THE DRIVERS SIDE WHEN STEERING, PARTICULARLY IN A LEFT TURN. ONE MECHANIC SAID IT WAS GREASE PROBLEM. NO WORD FROM GMC. *TR
NHTSA ODI #10205945
10,000 miles · Oct 17, 2007
Steering
TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE DRIVING 40 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE STEERING COLUMN. THE DEALER STATED THAT THE WRONG LUBRICATING GREASE WAS APPLIED TO THE STEERING COLUMN. THEY REPLACED THE GREASE, BUT THE FAILURE RECURRED TWO YEARS LATER. AS OF OCTOBER 17, 2007, THE DEALER H…
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TL*THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE DRIVING 40 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE STEERING COLUMN. THE DEALER STATED THAT THE WRONG LUBRICATING GREASE WAS APPLIED TO THE STEERING COLUMN. THEY REPLACED THE GREASE, BUT THE FAILURE RECURRED TWO YEARS LATER. AS OF OCTOBER 17, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 43,000.
NHTSA ODI #10205940
17,377 miles · Feb 17, 2007
Electrical SystemSteeringVisibility
1 SPEEDOMETER REGISTERING 120 SITTING STILL ( REPLACED CLUSTER). 2 WIPERS WOULD NOT SHUT OFF ( REPLACED WIPER MOTOR CIRCUIT BOARD) 3. KNOCK IN COLUMN ( REPLACED INTERMEDIATE SHAFT). *NM
NHTSA ODI #10182868
75,000 miles · Feb 7, 2007
Electrical SystemSteering
I HAVE A 2004 GMC SIERRA EXT. CAB TRUCK WITH ABOUT 70K MILES ON IT. IN THE PAST WEEK, THE SPEEDOMETER STARTED READING HIGHER THAN 120 MPH WHILE DRIVING. I WAS ONLY DOING AROUND 50 MPH. WHEN STOPPED IT READS AROUND 60 MPH. I CAN START AND TURN OFF THE ENGINE SEVERAL TIMES AND THE SPEEDOMETER NEEDLE WILL DROP AROUND 10 MPH EAC…
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I HAVE A 2004 GMC SIERRA EXT. CAB TRUCK WITH ABOUT 70K MILES ON IT. IN THE PAST WEEK, THE SPEEDOMETER STARTED READING HIGHER THAN 120 MPH WHILE DRIVING. I WAS ONLY DOING AROUND 50 MPH. WHEN STOPPED IT READS AROUND 60 MPH. I CAN START AND TURN OFF THE ENGINE SEVERAL TIMES AND THE SPEEDOMETER NEEDLE WILL DROP AROUND 10 MPH EACH TIME IT STARTS. WHEN IT GETS TO 0, IT WILL READ FINE FOR A LITTLE WHILE AND THEN GRADUALLY START CLIMBING UP PAST 120 MPH AGAIN. 2ND COMPLAINT. AROUND EVERY 20K TO 25K MILES, I HAVE TO TAKE THE TRUCK TO THE DEALER AND HAVE A NEW STEERING COLUMN GREASE PACKING KIT INSTALLED BECAUSE THE STEERING COLUMN STARTS KNOCKING IN THE ENGINE COMPARTMENT. THE FIRST 2 TIMES IT WAS DONE WAS UNDER WARRANTY, NOW THE WARRANTY IS UP AND IT NEEDS ANOTHER PACKING DONE. THE DEALER WANTS ME TO PAY FOR THIS ONE. THIS HAS BEEN AN ONGOING PROBLEM SINCE I BOUGHT THE TRUCK BRAND NEW. *JB
ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Remedy: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.
THE SPARE TIRE AND WHEEL ASSEMBLY THAT WAS PROVIDED ON CERTAIN CONVERSION VEHICLES WILL NOT FIT ON THE FRONT WHEEL HUB DUE TO OFFSET OF THE WHEEL. HOWEVER, IT WILL FIT ON THE REAR WHEELS.
Consequence & remedy
Consequence: IF SOMEONE HAS A FLAT TIRE ON THE FRONT WHEEL, THEY WILL NOT BE ABLE TO INSTALL THE PROVIDED SPARE TIRE.
Remedy: DEALERS WILL INSTALL A SPARE WHEEL WITH THE CORRECT OFFSET. OWNER NOTIFICATION BEGAN ON JUNE 11, 2004. OWNERS SHOULD CONTACT REGENCY AT 1-800-989-4727.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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