2005 GMC Envoy

THE FUEL SYSTEM STARTED TO MALFUNCTION AROUND THE FIRST WEEK OF SEPT 2010. I WAS GOING ON VACATION STOPPED TO GET GAS, AFTER FILLING UP THE GAS GAUGE READ EMPTY AND THE WARNING LIGHT CAME ON. AFTER SHUTTING THE ENVOY OFF AND RESTARTING IT THE GAUGE SEEMED TO WORK. AS THE DAYS WENT ON THE GAUGE COMPLETELY QUIT WORKING AND THE LOW FUEL LIGHT HAS REMAINED ON. I RESET MY TRIP METER AFTER EVERY FILL UP, HOW ANNOYING. I AM NOT THE ONLY CONSUMER WITH THIS COMPLAINT. I REC'D A LETTER THAT GM STATES ITS THE FUEL LEVEL SENSOR. THE ONLY FIX A NEW FUEL PUMP FROM A DEALER AT 50% OFF? WHO CAN AFFORD DEALER PRICES? THIS IS OBVIOUSLY A DEFECT THAT GM IS FAILING TO OWN UP TO. ANY HELP WOULD BE APPRECIATED. *KB

FUEL GAUGE DOES NOT GO ABOVE 1/8 TANK. SPEEDOMETER "STICKS" USUALLY AT HIGHWAY SPEED AND WHEN STOPPED DOES NOT RETURN TO ZERO THEN WHEN VEHICLE IS MOVING AGAIN THE NEW SPEED IS ACCUMULATING ON "STUCK" SPEED. SOMETIMES SPEEDOMETER "STICKS" BEFORE REACHING STEADY SPEED AND WHEN VEHICLE IS STOPPED THE READING IS BELOW ZERO IN THIS SCENARIO WHEN THE VEHICLE IS MOVING AGAIN THE "REGISTERED" SPEED IS BELOW ACTUAL SPEED. AS I DRIVE 1,000 MILES A WEEK, IT IS QUITE IMPORTANT TO KNOW HOW MUCH FUEL I HAVE IN MY TANK AND OF COURSE HOW FAST I AM TRAVELING. *KB

MY FUEL GAUGE STOPPED WORKING 8 MONTHS AGO, TOOK TO GMC DEALER FOR SERVICE ESTIMATE. SERVICE MANAGER SAID THESE FUEL GAUGES ALWAYS GO OUT ON ENVOYS AND THE COST TO REPAIR WAS $578.00 (PLUS TAX) - I CHOKED AND DID NOT GET REPAIRED. 3 MONTHS LATER AFTER TRYING TO OPERATE THE VEHICLE WITHOUT THE FUEL GAUGE - IT BECAME A NIGHTMARE TO KNOW IF WE HAD GAS IN THE VEHICLE OR NOT, I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND THEY SAID "WE SEE THIS FUEL GAUGE PROBLEM ALL THE TIME ON THE ENVOYS"... THEY SAID THE GMC PARTS WERE A RIP-OFF AND EXPENSIVE, THEY WOULD HAVE TO USE GMC PARTS FOR THE FUEL GAUGE AND THEY QUOTED $408.00 (PLUS TAX) FOR THE REPAIR. THE SERVICE MANAGER FOR THE REPAIR SHOP SAID HE COULD NOT UNDERSTAND WHY THEY HAVE NOT HAD A RECALL ON THIS SINCE THEY HAVE SEEN HUNDREDS OF GMC'S WITH THE SAME PROBLEM. HE SAID WE MAY WANT TO WAIT ON THE REPAIR TO SEE IF GM HAS A RECALL. ON AUGUST 30, I RECEIVED A WRITTEN NOTIFICATION FROM GMC STATING AN ISSUE WITH ENVOYS AND THE FUEL LEVEL SENSOR FAILURE PROBLEM; HOWEVER, GMC STATED THEY WOULD ONLY COVER 50% OF THE COST OF REPAIR. WHAT A JOKE, 50% OF A $600 REPAIR BILL FOR A PROBLEM THEY ADMIT IN WRITING IS A SCAM TO TRY AND GET AS MANY PEOPLE TO PAY FOR THE REPAIR ($300) BEFORE THE GOV'T. MANDATES A RECALL. I CALLED GMC AND REQUESTED A 100% PAID REPAIR AND THEY REFUSED. I WILL BE GLAD TO FORWARD THE "FUEL SENSOR FAILURE" LETTER IF YOU NEED. CAN YOU PLEASE HELP? THE ARE SEVERAL HUNDRED THOUSAND OWNERS OF GMC ENVOYS THAT WOULD BE VERY APPRECIATIVE - THANK YOU IN ADVANCE... *TR *KB

"GMC ENVOY FUEL SENSOR MAY FAIL PREMATURELY". I GOT THIS INFORMATION FROM GM IN A LETTER. THEY WILL PAY 1/2 COST TO HAVE IT REPLACED IF THE VEHICLE IS LESS THAN 10 YEARS OLD AND HAS =<120K MILES. MY VEHICLE HAS 148K AND IS A 2005 MODEL. GM TELLS ME THEY WILL NOT HELP ME WITH THIS PROBLEM DUE TO THE HIGHER MILES. I CONSIDER THE FACT THAT THE FUEL SENSOR MAY READ EMPTY EVEN WHEN FULL OR FULL WHEN IN FACT THE TANK IS EMPTY TO BE A SAFETY HAZARD. I AM ASKING FOR YOUR HELP TO HAVE GM RECALL THE AFFECTED MODELS AND REPAIR AT NO COST TO ME OR THE THOUSANDS OF OTHERS WHO IN FACT HAVE THE SAME PROBLEM. I HAVE NEVER FILED A COMPLAINT BEFORE AND HOPE THAT I HAVE PROVIDED ENOUGH INFORMATION FOR THE BOARD TO TAKE POSITIVE ACTION. *KB

THE WIPERS WERE THE FIRST TO GO. THAT NEEDED A CONTROL MODULE. THE TOUCH PADS FOR THE TAIL GATE WERE NEXT. FIRST THE DROP DOWN THEN THE SWING. THEN THE RIGHT SIDE PASSENGER DOOR INSIDE HANDLE STOPPED WORKING. THEN THE LEFT SIDE REAR DOOR OUTSIDE HANDLE DOESN'T WORK. THEN THE FOUR WHEEL DRIVE DOESN'T WORK. THEN THE FUEL GAUGE DOESN'T WORK. NOW THE PASSENGER'S WINDOW DOESN'T OPEN. 5TH SPEED ON THE HEATER STOPPED WORKING. WHAT IS THE MATTER WITH GMC? THAT IS A HIGH END VEHICLE AND AS SUCH SHOULD NOT BE PLAGUED WITH SUCH PROBLEMS. *KB