NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
28 reportsClear category filter102,507 miles · Sep 11, 2014
Air BagsCrashInjury
ON SEPTEMBER 16TH, 2011, I WAS INVOLVED IN AN AUTO ACCIDENT THAT WAS A HEAD ON CRASH. THE AIR BAGS NEVER DEPLOYED AND I SUSTAINED BACK INJURIES. ON SITE OF THE ACCIDENT MY BACK WAS HURTING SOME BUT DID NOT GO TO HOSPITAL UNTIL LATER THAT EVENING, AFTER THE ADRENALIN AND THE SHOCK WORE OFF. I NOW HAVE SEVER BACK PROBLEMS WITH A L…
Read full complaint
ON SEPTEMBER 16TH, 2011, I WAS INVOLVED IN AN AUTO ACCIDENT THAT WAS A HEAD ON CRASH. THE AIR BAGS NEVER DEPLOYED AND I SUSTAINED BACK INJURIES. ON SITE OF THE ACCIDENT MY BACK WAS HURTING SOME BUT DID NOT GO TO HOSPITAL UNTIL LATER THAT EVENING, AFTER THE ADRENALIN AND THE SHOCK WORE OFF. I NOW HAVE SEVER BACK PROBLEMS WITH A LOT OF PAIN AND WAS DECLARED DISABLED IN 2012. AT THE TIME OF DOING RESEARCH I WAS TOLD BY ON-STAR, WHICH NEVER CAME ON, THAT IF MY AIR BAGS DIDN'T DEPLOY THEY WOULDN'T COME ON.. BUT, THE FRAME WAS BENT SO BAD THAT THEY TOTALED THE VEHICLE, WITH A LOT OF OTHER DAMAGE. THE WHOLE FRONT WAS DAMAGED, THE BUMPER WAS DESTROYED ALONG WITH DAMAGE TO THE MOTOR. AND WE COULD NOT UNDERSTAND WHY THE AIR BAGS DID NOT DEPLOY. *TR
NHTSA ODI #10632374
Mileage unknown · Jul 2, 2014
Air BagsSeat BeltsCrash
SINGLE CAR ACCIDENT WITH CAR RUNNING OFF ROAD RAN INTO DITCH, OVERTURNED AND HITTING PHONE POLE. AIRBAG DID NOT DEPLOY. QUESTIONABLE SEAT BELT ISSUES. *TR
NHTSA ODI #10607728
100,000 miles · Apr 23, 2013
Air Bags
TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN ADVISED THE CONTACT THAT THE PASSENGER'S SIDE AIR BAG SENSOR AND DRIVER'S SEAT POSITION SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE AP…
Read full complaint
TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN ADVISED THE CONTACT THAT THE PASSENGER'S SIDE AIR BAG SENSOR AND DRIVER'S SEAT POSITION SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
NHTSA ODI #10509252
82,000 miles · Apr 16, 2013
Air Bags
TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE INVESTIGATOR THAT WAS DEPLOYED WAS UNABLE TO REPLICATE THE FAIL…
Read full complaint
TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE INVESTIGATOR THAT WAS DEPLOYED WAS UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000. *TR
NHTSA ODI #10508380
70,140 miles · Mar 20, 2013
Air BagsStructureCrashInjury
THE ACCIDENT HAPPENED ON 2-15-2013 ON PENNSYLVANIA AVENUE SE DURING RUSH HOUR THE OTHER CAR DID NOT YIELD TO ONGOING TRAFFIC ON PENNSYLVANIA AVENUE AND DODGED OUT FROM A SIDE STREET AND HIT MY VEHICLE ON THE FRONT SIDE AND MY SON WHO IS 13 HEAD HIT THE DASHBOARD AND MY DAUGHTERS DOG FLEW FROM THE BACK SEAT UP TO THE FRONT. THE O…
Read full complaint
THE ACCIDENT HAPPENED ON 2-15-2013 ON PENNSYLVANIA AVENUE SE DURING RUSH HOUR THE OTHER CAR DID NOT YIELD TO ONGOING TRAFFIC ON PENNSYLVANIA AVENUE AND DODGED OUT FROM A SIDE STREET AND HIT MY VEHICLE ON THE FRONT SIDE AND MY SON WHO IS 13 HEAD HIT THE DASHBOARD AND MY DAUGHTERS DOG FLEW FROM THE BACK SEAT UP TO THE FRONT. THE OTHER VEHICLE AIRBAG DID DEPLOY BUT MINES DID NOT. *TR
NHTSA ODI #10503799
Mileage unknown · Jun 27, 2012
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2005 GMC ENVOY. THE CONTACT STATED WHILE DRIVING 55 MPH, HE CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR TISSUE DAMAGE ON THE UPPER BODY FROM THE IMPACT. THE VEHICLE WAS TOWED TO A REPAIR SHOP, WHERE IT WAS DECLARED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER …
Read full complaint
TL* THE CONTACT OWNED A 2005 GMC ENVOY. THE CONTACT STATED WHILE DRIVING 55 MPH, HE CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR TISSUE DAMAGE ON THE UPPER BODY FROM THE IMPACT. THE VEHICLE WAS TOWED TO A REPAIR SHOP, WHERE IT WAS DECLARED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THEY PROVIDED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WERE UNAVAILABLE. UPDATED 09/24/2012 *JS THE CONSUMER STATED THE ACCIDENT WAS INITIATED BY A VEHICLE GOING WEST BOUND THAT CROSSED THE SOLID DOUBLE LINES, ULTIMATELY CAUSING A DOMINO EFFECT. THE CONSUMER'S VEHICLE WAS DAMAGED WHEN HE TRIED TO AVOID HITTING THE VEHICLE BY SWERVING SIDEWAYS AND SLIDING INTO THE GRASS. HE TRIED STOPPING THE VEHICLE WHILE IT WAS STILL ON THE PAVEMENT BUT HE INEVITABLY RAN INTO THE DITCH AND FLEW AIRBORNE INTO A TREE, AND THE TRUCK OVERTURNED. UPDATED 03/25/14 UPDATED 01//22/15. *JB.......UPDATED 03/17/16 *BF UPDATED 09/06/16.*JB UPDATED 09/18/2017*JS *JS
NHTSA ODI #10463248
44,864 miles · Feb 11, 2009
Air BagsElectrical SystemInjury
THE CHECK ENGINE LIGHT KEPT COMING ON AND I TOOK IT TO THE DEALER FOR REPAIR AND WAS TOLD "IT'S OK. FORGET IT." ON 01-09-2009 WHILE TRAVELING ON TEXAS HIGHWAY 60, I HAD THE CRUISE CONTROL SET FOR 70 MPH. TRAFFIC WAS NORMAL BUT CONTINUALLY PASSED ME AS IF I WAS GOING SLOWER. I PULLED OVER AT A CONVENIENCE STORE AND PARKED THE V…
Read full complaint
THE CHECK ENGINE LIGHT KEPT COMING ON AND I TOOK IT TO THE DEALER FOR REPAIR AND WAS TOLD "IT'S OK. FORGET IT." ON 01-09-2009 WHILE TRAVELING ON TEXAS HIGHWAY 60, I HAD THE CRUISE CONTROL SET FOR 70 MPH. TRAFFIC WAS NORMAL BUT CONTINUALLY PASSED ME AS IF I WAS GOING SLOWER. I PULLED OVER AT A CONVENIENCE STORE AND PARKED THE VEHICLE. THE SPEEDOMETER REGISTERED 45 MPH IN PARK. I CONTINUED HOME GAUGING SPEED BY THE OTHER TRAFFIC. THE VEHICLE WAS PARKED. ON 01-14-2009, MY WIFE AND DAUGHTER WERE IN THE VEHICLE RETURNING FROM SCHOOL. THE SPEEDOMETER APPEARED TO BE WORKING. AT APPROXIMATELY 3:00 PM WHILE DRIVING HOME, THE ELECTRIC DOOR LOCKS BEGAN TO LOCK AND UNLOCK THEMSELVES. AT THE SAME TIME, THE A/C WENT TO MAXIMUM HEAT AND HIGH BLOWER. MY WIFE STOPPED THE VEHICLE AND PUT IT IN PARK. THE SIDE CURTAIN AIR BAGS DEPLOYED, STRIKING MY DAUGHTER IN THE LEFT TEMPLE RESULTING IN A MILD CONCUSSION. ONSTAR NOTIFIED THE POLICE OF A COLLISION. I CONTACTED THE DEALER WHO REFERRED ME TO GMC CUSTOMER ASSISTANCE. THE AGENT TOLD ME THAT THIS KIND OF THING HAPPENS WHEN TRAVELING TOO FAST AND TURNING TOO SHARP. AN INVESTIGATOR WAS DISPATCHED TO GATHER COMPUTER INFORMATION AND DETERMINE IF THERE HAD BEEN A COLLISION. HIS RESULTS WERE THERE WAS NO COLLISION AND THE BAGS DEPLOYED PER COMMAND FROM THE VEHICLE CONTROL SYSTEM BASED ON THE VEHICLE TRAVELING 20 MPH AND TURNING TOO SHARP. THE VEHICLE WAS ACTUALLY TRAVELING 20 MPH ON A RESIDENTIAL STREET IN A STRAIGHT LINE. TURNING RIGHT WOULD HAVE RESULTED IN GOING THROUGH A FENCE AND LEFT WOULD HAVE PUT THE VEHICLE IN A PARK. GMC REFUSED TO INVESTIGATE THE DISCREPANCIES BETWEEN THE COMPUTER AND THE DRIVER'S ACCOUNT FURTHER. I CONTACTED A LOCAL GM DEALER WHO HAS AS MUCH CONCERN ABOUT THIS INCIDENT AS I DO. NO REPAIRS HAVE BEEN INITIATED TO DATE AS IT IS UNCLEAR WHAT IS AT FAULT. SEVERAL GM TECHNICIANS AND SERVICE MANAGERS BELIEVE THERE IS A PROBLEM WITH THE VEHICLE CONTROL SYSTEM BUT ARE UNABLE TO PROCEED WITHOUT APPROVAL. *TR
NHTSA ODI #10258343
Mileage unknown · Feb 6, 2009
Air BagsCrashInjury
TL*THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH. THE CONTACT WAS SEVERELY INJURED AND THE ENTIRE FRONT END OF THE VEHICLE WAS CRUSHED. ALL FOUR TIRES BLEW OUT AND THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE AND NO MAINTENANCE WAS PERFORMED ON THE VEHI…
Read full complaint
TL*THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH. THE CONTACT WAS SEVERELY INJURED AND THE ENTIRE FRONT END OF THE VEHICLE WAS CRUSHED. ALL FOUR TIRES BLEW OUT AND THE FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO OTHER PASSENGERS IN THE VEHICLE AND NO MAINTENANCE WAS PERFORMED ON THE VEHICLE PRIOR TO THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE MILEAGES, SPEED, AND VIN WERE UNKNOWN.
NHTSA ODI #10257735
37,000 miles · Nov 25, 2008
Air BagsVehicle Speed ControlCrashInjury
2005 GMC ENVOY DENALI W/37,800 MILES. ON SEVERAL OCCASIONS, WHILE COMPLETELY STOPPED, THE VEHICLE WOULD SLIGHTLY LUNGE FORWARD AS IF GOING TO ACCELERATE ALTHOUGH THE BRAKE WAS ENGAGED. WHEN LOCAL GMC SERVICE DEPT. WAS CALLED BY OWNER TO INQUIRE ABOUT PROBLEM, SERVICE TECH SAID HE HAD NO REPORTS OF SUCH SITUATION. THE SURGE HAPPE…
Read full complaint
2005 GMC ENVOY DENALI W/37,800 MILES. ON SEVERAL OCCASIONS, WHILE COMPLETELY STOPPED, THE VEHICLE WOULD SLIGHTLY LUNGE FORWARD AS IF GOING TO ACCELERATE ALTHOUGH THE BRAKE WAS ENGAGED. WHEN LOCAL GMC SERVICE DEPT. WAS CALLED BY OWNER TO INQUIRE ABOUT PROBLEM, SERVICE TECH SAID HE HAD NO REPORTS OF SUCH SITUATION. THE SURGE HAPPENED AGAIN ON 10/31/08 AND THERE WAS A PASSENGER IN THE VEHICLE WHO ALSO EXPERIENCED THE SENSATION. ON 11/17/08 WHILE AT A COMPLETE STOP, AFTER TURNING WHEELS SHARPLY TO THE RIGHT TO GO AROUND A ROAD EQUIPMENT VEHICLE IN THE PARKING LOT, UPON REMOVING FOOT FROM BRAKE, THE DENALI LUNGED FORWARD ENOUGH TO BUMP THE TIRE OF THE EQUIPMENT VEHICLE AND THEN IT ACCELERATED AS IF THE CRUISE CONTROL WAS ACTIVATED. THERE WERE NO BRAKES WHEN AN EFFORT WAS MADE TO STOP THE VEHICLE. STEERING OF VEHICLE WAS HARD DUE TO POWER STEERING FAILURE . VEHICLE JUMPED UPON A CURB, DRIVER FORCEFULLY TURNED STEERING WHEEL TO AVOID HITTING A BRICK BUILDING AS ACCELERATION WAS STILL ONGOING. VEHICLE CRASHED THROUGH A STEEL GARAGE DOOR AND CONTINUED UNTIL IT CRASHED INTO A RETAINING COLUMN AT WHICH TIME THE MOTOR WAS TURNED OFF. THE IMPACT OF THE COLLISION COULD BE FELT UP TO THE SECOND FLOOR OF THE BUILDING. THE DRIVER WAS WEARING A SEAT BELT. THE ONSTAR SERVICES DID NOT INITIATE RESPONSE TO DRIVER DESPITE THE FACT THAT THE FRONT BUMPER OF THE VEHICLE WAS NO LONGER ATTACHED TO THE VEHICLE, NOR DID THE DRIVER AIRBAG DEPLOY UPON IMPACT. VEHICLE WAS TOWED AWAY FROM THE SCENE. DRIVER WAS TRANSPORTED TO HOSPITAL BY EMS FOR INJURY EVALUATION. SEVERAL WITNESSES DESCRIBED INCIDENT AS "VEHICLE OUT OF CONTROL". *TR UPDATED 10/29/10
NHTSA ODI #10249825
29,000 miles · Jan 24, 2008
Air BagsCrashInjury
TL*THE CONTACT OWNS A 2005 GMC ENVOY. WHILE DRIVING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT MIDDLE OF THE CONTACT'S VEHICLE. THE OTHER VEHICLE WAS ALSO TRAVELING 40 MPH. THE DRIVER WAS WEARING A SEAT BELT SUSTAIN INJURIES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE…
Read full complaint
TL*THE CONTACT OWNS A 2005 GMC ENVOY. WHILE DRIVING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT MIDDLE OF THE CONTACT'S VEHICLE. THE OTHER VEHICLE WAS ALSO TRAVELING 40 MPH. THE DRIVER WAS WEARING A SEAT BELT SUSTAIN INJURIES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT END, RADIATOR, AND ENGINE. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 02-19-08 *BF
NHTSA ODI #10215894
NHTSA investigations
2RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
DP10001 · Fuel Level Gauge System Failure
Opened Jan 7, 2010 · Closed May 23, 2011
Status: closed (inferred from source dates) · Fuel System, Other; Fuel System, Other:storage:fuel Gauge System
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
Additional source detail variants (2)
Fuel System, Other
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
Fuel System, Other:storage:fuel Gauge System
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.