2005 GMC Envoy Xuv

I OWN A 2005 GMC ENVOY XUV WITH APPROXIMATELY 64000 MILES ON IT. THE COMPLAINT I WISH TO REPORT IS A MALFUNCTION WITH THE FUEL LEVEL SENSOR. THE FUEL LEVEL SENSOR HAS STOPPED WORKING AND READS EMPTY CONSTANTLY, EVEN WHEN THE VEHICLE IS FULL OF FUEL. THE SENSOR CHIMES A WARNING SOUND TO INDICATE FUEL IS LOW. THIS HAS BEEN AN ISSUE FOR US FOR 5 MONTHS. WE HAVE SPENT MUCH TIME RESEARCHING THIS ISSUE TO TRY TO REPAIR IT OURSELVES, AND IT HAS SEEMED TO BE AN ISSUE THAT NEEDS DEALERSHIP ATTENTION. I WAS IN PROCESS OF SCHEDULING AN APPOINTMENT WITH GMC, WHEN A LETTER FROM GMC ARRIVED IN THE MAIL. THEY WERE ABLE TO LOCATE US BY OUR VIN. IN THE LETTER, GMC FULLY ACKNOWLEDGES THE FAULTY FUEL LEVEL SENSOR AND OFFERS TO PAY 50% OF REPAIR COSTS AT A CERTIFIED GMC DEALERSHIP. ALTHOUGH I APPRECIATE THEIR OFFER, THE REPAIR WILL STILL BE APPROXIMATELY $200 AT 50%. I AM WRITING TODAY TO LET MY VOICE BE HEARD THAT THE LAST FEW MONTHS DEALING WITH THIS ISSUE HAVE BEEN EXTREMELY CHALLENGING. I HAVE HAD TO BE CONSTANTLY AWARE OF MY EXACT MILEAGE, AND FEARFUL OF RUNNING OUT OF FUEL, STRANDED ON THE INTERSTATE WITH MY FAMILY. TO ME, IT IS A SAFETY ISSUE THAT GMC SHOULD REPAIR AS A COURTESY TO THEIR CUSTOMERS. WE PURCHASED THIS VEHICLE BECAUSE OF THE REPUTATION OF AN AMERICAN COMPANY AND AM HOPING THAT OTHERS ALONG WITH US WILL REPORT THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2005 GMC ENVOY XUV. THE CONTACT STATED THAT THE FUEL GAUGE WAS DEFECTIVE AND THE VEHICLE WOULD NOT ALLOW HER TO ADD MORE THAN 15 GALLONS OF GASOLINE INTO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 110,000. UPDATED 07/08/11*LJ THE FUEL GAUGE READ EMPTY AND THE LOW FUEL GAUGE LIGHT ILLUMINATED EVEN WHEN THE CONSUMER PUT GAS IN THE VEHICLE. THE CONSUMER STATED NO ONE HAS A SOLUTION. UPDATED 07/15/11

THOUGH I HAD 1/4 TANK OF GAS IN MY CAR, I PUT IN 13.5 GALLONS OF FUEL. WHEN I TURNED ON THE ENGINE, INSTEAD OF THE GAS GAUGE SHOWING FULL, THE INDICATOR DROPPED DOWN TO EMPTY AND THE "LOW FUEL" LIGHTS WENT ON. THIS CONTINUED WITH THE INDICATOR SHOWING 1/4 FULL, EMPTY, FULL, EMPTY UNTIL SEVERAL DAYS LATER, WHEN IT SETTLED AT 3/4 FULL. EVERY TIME I HAVE ADDED FUEL TO THE GAS TANK, THE SAME THING HAPPENS. I HAVE BEEN FORCED TO WRITE DOWN MY MILAGE AND KEEP TRACK OF HOW FAR I HAVE DRIVEN IN ORDER TO ESTIMATE WHEN I NEED FUEL. I CANNOT TRUST WHAT THE GAUGE READS.

FOR THE PAST FEW MONTHS WHEN I TURN ON MY TRUCK THE AIRBAG LIGHT TURNS ON AND STAYS ON FOR A FEW HOURS STATING THAT IT NEEDS SERVICE. IT HAPPENS EVERY FEW WEEKS AND IT CAN BE VERY DANGEROUS. IF I WERE TO BE INVOLVED IN A CAR ACCIDENT THE AIR BAGS MAY OR MAY NOT DEPLOY. I HAD TAKEN IT BACK TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK TO TAKE A LOOK AT IT AND THEY SAID IT WAS OK, THAT I MUST OF PASSED A BUMP TOO FAST CAUSING IT TO TURN ON, BUT IT HAS BEEN QUITE A WHILE AND IT CONTINUES TO DO THE SAME THING. I GUARANTEE NO BUMP WOULD CAUSE A AIR BAG LIGHT TO TURN ON AND MALFUNCTION. AS IF THAT WAS NOT ENOUGH OF A PROBLEM IN THE BEGINNING OF THIS MONTH (MARCH) I STARTED HAVING TROUBLE WITH THE GAS GAUGE. AT FIRST WHEN I WOULD FILL IT UP IT WOULD READ EMPTY AND WOULD REGISTER ABOUT 30 MINUTES LATER TO THE CORRECT LEVEL. NOW IT DOESN'T REGISTER AT ALL, IT JUST MOVES FROM SIDE TO SIDE, STATES EMPTY WHEN I FILL UP AND EVERYMORNING WHEN I TURN THE TRUCK ON AND SAYS I HAVE A QUARTER TANK THERE AFTER. WHAT SAD IS THAT I AM NOT THE ONLY PERSON WITH THIS PROBLEM AND IT HAS NOT BEEN RECALLED. THIS CAN BE A SAFETY HAZARD AND CAUSES DISTRACTIONS WHEN DRIVING. *TR