2016 GMC Canyon

The problem: the power steering disables at high speeds suddenly due to a potential poor electrical connection within the steering gear assembly. The hazards: a loss of power steering makes it more difficult for me to maintain control of my vehicle and in turn increases my risk of a crash. This problem requires steering inputs with increased effort. It clears with a power cycle to the truck but then reoccurs randomly.

While driving in excess of 40mph, my truck experience two warning lights "Service: Stabilitrak" and "Service: Power Steering Drive With Care", and my power steering immediately went out and my steering was very difficult and had to maneuver off the road and through traffic to the side of the road, and was very fearful for my safety and others around me on the road when this happened. I could not turn the vehicle without a tremendous amount of effort. After pulling to the side of the road, I immediately shutoff the vehicle and restarted and the steering and messages were gone. I began driving down the road and it happened again within 5 minutes. I shutdown and it reset again. I then proceeded to the GMC Dealer in West Chester Pa (Faulkner) to determine if they are familiar with this problem and they said they've never heard of this and couldn't find anything wrong with the truck otherthan a couple Codes unrelated to any Steering problems.

The Power starting keeps going out while driving it. Once vehicle is turned off and back on it resets and works again. There is active recall for this exact issue but only in 2015 models and mine is a 2016 so told it isn’t a part of recall. It happened a few times several months ago but GMC service center couldn’t get problem to recreate and I didn’t have good documentation for the few times it had happened. GMC then offered free onstar for several months to try to help track problem. It hadn’t happened in last several months until Friday. It has now happened 7 times in last 4 days. On star sent me two reports indicating a code of U0240 with ABS system failure code. I took videos and pictures of the dashboard with what was showing. There is service message saying “power stealing drive with care” and “stabilitrak” service message too. GMC not getting me in for another week. I have a new 16 year old driver who drives this vehicle and it’s so unsafe! I don’t understand how I keep being told my vehicle is not included in the recall but it’s the same issue. I have to keep taking pictures and videos and pushing onstar button when it happens.

-The power steering has failed and malfunction is inline for the type of recall on other GMC Canyons and Chevy Colorado trucks of this year and years before and after. Vehicle is available for inspection. -The steering does not work and steering wheel can be moved which could cause an accident. -It has not yet been inspected -No warning lamp prior to failure. It came on suddenly and when I tried to move steering it did not work. This appeared on the afternoon of 3/7/2023.

The contact owns a 2016 GMC Canyon. The contact stated upon starting the vehicle, the vehicle lost power steering functionality. A warning message indicating a power steering failure was displayed. The contact was able to drive the vehicle by using physical force to steer the vehicle. The contact stated that upon starting the vehicle the next day, the vehicle responded as needed. However, upon test driving the vehicle, the failure recurred. The vehicle later responded as needed and was taken to the dealer to be diagnosed and the contact was informed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to GMC Technical Service Bulletin Number: 15595A and GMC Campaign Number: N202325410. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

Purchased this vehicle brand new and paid extra for Nav and a backup camera as I am a disabled Veteran! Currently have 32000 miles or so as i don't drive that much. No other lights or warnings came up before the following happened. Recently the radio stopped playing and the infotainment system went blank. It occasionally pops up a screen that says waiting on update, other than that it stays blank most of the time. The backup camera comes on intermittently but not always when backing up, maybe 1 out of every 5 times. Also the bluetooth went dead since this all started. As a disabled Vet I depend on the backup camera and built in Navigation so this is an issue! Called the dealer and 3 other radio and entertainment car stores and they stated this is a know issue and would cost around $1000 to $1200 to replace the HMI 2.5 module behind the dash which is the known issue. Looking online this is a well known and common issue and GMC has bulletins to diagnose but no free or discounted replacement or repair, even though it's all over the internet that GMC and Chevy Infotainment centers have issues. There is a class action lawsuit going on due to this issue as well. I'm sure there are others that just haven't complained and should be fixed by the dealer.

multiple times while driving, whether on main roads or the highway and in various condition, my Traction Control lights come one and stabilizer lights as well then the computer shows Power Steering Failure. I've lost power steering 3 times and it's almost caused 2 accidents. The 2015 GMC Canyon was recalled for this matter and the 2016 model uses the same components. Why isn't the 2016 being recalled? Many GMC Canyon Forums online complain of the same issue. This is going to result in a fatal accident for someone. Please take action!