2016 GMC Canyon

TL* THE CONTACT OWNS A 2016 GMC CANYON. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO GAY BUICK GMC (3033 GULF FWY, DICKINSON, TX 77539, (832) 769-4378) TO BE DIAGNOSED, BUT THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE CONTACT WAS ALSO INFORMED BY THE MECHANIC THAT THE VEHICLE SHOULD BE PLACED IN TRAILER MODE TO RECTIFY THE FAILURE IF IT HAPPENED AGAIN. THE CONTACT WAS CONCERNED THAT THE VEHICLE COULD CAUSE A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

MY TRUCK WILL I ENGAGE INTO FOUR WHEEL DRIVE ALL BY ITSELF .ITS BEEN TO THE THE DEALERSHIP NINE TIMES AND I'M FEELING VERY UNCOMFORTABLE DRIVING THIS VEHICLE.IF THIS VEHICLE GOES INTO FOUR WHEEL DRIVE WHILE I'M ON A MAJOR HIGHWAY IT COULD BE UNSAFE TO MY LIFE AND OTHERS THAT ARE DRIVING WITH ME.BUT THE DEALERSHIP IS NOT TAKING THIS PROBLEM VERY SERIOUSLY I THINK.THIS PROBLEM IS THIS GOING ON. REFERENCE NUMBER 11012598

TRANSMISSION HUNTS FOR GEAR WHEN TRYING TO ACCELERATE 25-40 MPH WHEN TRANSMISSION TEMP IS 120 DEGREES AND HIGHER IN SLOW AND GO DRIVING. LEADS TO DANGEROUS SITUATION BECAUSE ACCELERATOR PEDAL MUST BE 'STOMPED' ON TO GET TRANSMISSION TO DOWNSHIFT. ESPECIALLY DANGEROUS ON WET ROADS WHEN REAR OF TRUCK CAN SWERVE WHEN ACCELERATING AND IN SLOW AND GO TRAFFIC HAVING TO PUSH HARD ON ACCELERATOR TO GO WHEN MANY CARS AROUND. GM KNOWS OF THE PROBLEM AND PUBLISHES PAPER STATING EXACTLY THE SYMPTOMS AND AND TELL DEALERS NOT TO TAKE FURTHER ACTION OTHER THAN MAKING SOFTWARE UP TO DATE WHICH SOLVES NOTHING. NOT ALL GM TRUCKS AND EVEN CARS OF THIS YEAR ARE AFFECTED BUT YEARS BEFORE AND AFTER FOR DECADES HAVE THIS SAME ISSUE AS FOUND ON INTERNET FORUMS. CHANGING TO DIFFERENT TRANSMISSION FLUIDS AND EVEN CHANGING TORQUE CONVERTORS HAS BEEN DONE IN THE PAST BUT FOR 2015/2016 NO REMEDY IS OFFERED. THIS HAS BEEN GOING ON 1.5 YEARS SINCE NEW AND GETTING WORSE. BECAUSE OF LACK OF OUT OF SERVICE DAYS I DON'T THINK LEMON LAW APPLIES

SLOW AND GO DRIVING 20-40MPH AFTER COASTING AND TRYING TO ACCELERATE AGAIN THE TRANSMISSION BUCKS HESITATES TRYING TO FIND A LOWER GEAR. IT CAN'T DECIDE WHICH GEAR TO GO INTO AND JUST SPUTTERS AND CHUGS UNTIL I PUSH THE ACCELERATOR 1/2 WAY DOWN OR MORE THE FINDS ITS GEAR AND ROCKETS OFF. THIS TYPE OF DRIVING NOT SAFE AT ALL. THIS HAPPENS ALL THE TIME SINCE PRACTICALLY NEW. GM CLAIMS ITS NORMAL. BULLETINS TO NOT FIX ANYTHING EXCEPT UPDATE THE SOFTWARE. THAT DOESN'T ACCOMPLISH ANYTHING. THIS IS A KNOWN GM ISSUE WITH COLORADOS AND CANYONS AND GM CHANGED TRANSMISSIONS FOLLOWING YEARS AND NO SUPPORT FOR 2015-16

TL* THE CONTACT OWNS A 2016 GMC CANYON. ON SEVERAL OCCASIONS, WHILE DRIVING, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WOULD THEN SHIFT INTO GEAR EXTREMELY HARD. THE VEHICLE WAS TAKEN TO RIMROCK GMC CADILLAC (LOCATED AT 840 SHILOH ROAD, BILLINGS, MT 59106 (406) 651-5000) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,635.

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING VARIOUS SPEEDS, THE POWER TRAIN AUTOMATICALLY SHIFTED TO 4WD AND THE SERVICE 4WD WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (SOUTHERN GMC GREENBRIER LOCATED AT 1300 S MILITARY HWY, CHESAPEAKE, VA 23320; (757) 424-6380) WHERE IT WAS DIAGNOSED THAT THE 4WD ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER A FEW DAYS. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THEY REPROGRAMMED THE COMPUTER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER A FEW DAYS. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER A FEW DAYS. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE CONNECTOR KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER A FEW DAYS. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-462-8782 AND ASKED THE CONTACT TO CALL THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 6,883.

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE THE VEHICLE WAS STATIONARY, WITH THE BRAKE PEDAL DEPRESSED, THE RPMS SUDDENLY INCREASED AND THE VEHICLE ERRONEOUSLY ATTEMPTED TO DRIVE FORWARD. ALSO, WHILE DECELERATING FROM APPROXIMATELY 15 TO 20 MPH, THE VEHICLE SHOOK AND SHUTTERED WHEN DEPRESSING THE ACCELERATOR PEDAL AND WOULD NOT ACCELERATE AS NORMAL. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,000.