2015 GMC Canyon

My wife drives this vehicle. Ever since the 2021 recall "fix", we've been having intermittent issues with two errors; service stabilitrak light and loss of power steering in the truck. This poses major safety issues as my wife is not strong enough to drive without power steering. Once the vehicle is turned off, it resets and the other goes away, but comes back randomly while driving. Latest incident listed below. We've had it looked at multiple times just to have an inability to reproduce the issue at the dealership or shop, except for this most recent time. They said the fix that was done for the safety recall in 2021 didn't actually fix the issue, which was the steering rack needing replaced at $1600. It's unbelievable to think the GM will not actually fix a known safety issue across many Colorados and Canyons (quick Internet search will prove the vastness of the issue). As you can see from the uploaded recall letter, this is the exact issue that still has not been addressed with a fix. Whatever they did before did not fix it at all.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering as the steering stabilization warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the steering gear torque sensor needed to be replaced. The contact was made aware of NHTSA Campaign Number: 21V213000 (Steering); however, the VIN was not included in the recall. The vehicle was not repaired. The contact then stated that while making a right turn to exit the highway, the failure reoccurred and he almost crashed into a highway barrier after the steering wheel became difficult to turn. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a steering recall. The approximate failure mileage was 82,000.

While driving my 2015 GMC Canyon my power steering service light goes on and I have no power steering making difficult and dangerous to control my vehicle. Also, at the same a service stabilitrak light goes on. I'm aware of a recall for this problem as been issued for 2015 GMC trucks but so reason my truck is not included in this recall even though I am experiencing the same problems for which the recall was issued. I have taken my vehicle to a GMC service center and am satisfied with their findings. I feel this is a dangerous situation as my steering goes out without warning which could lead to a crash. I think my vehicle should be included in this recall and repaired with no cost to myself.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at an undisclosed speed, the power steering assist failed, and the steering wheel became difficult to maneuver. The contact was able to navigate the vehicle off the road. The power steering assist and stabili-trak warning lights were illuminated. The contact turned off the vehicle and waited 15 minutes and was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the steering gear torque sensor cover assembly needed to be replaced. The vehicle was not repaired. The contact was informed by the independent mechanic of the NHTSA Campaign Number: 21V213000 (Steering) however, the dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 113,000.

My 2015 GMC Canyon over the last 5 months has lost complete power steering control randomly while I am driving. Stability tracker warning light does come on. This proves to be so incredibly unsafe. I contacted Ron Norris GMC in Titusville, Florida and they said my Vin # does not allow for the 2021 recall however, the recall describes exactly what is happening to our vehicle! I was told I would have to pay $170.00 for them to look at it and that it would take 4 days or so. My Vin# needs to be added to the recall list as I fear the possibility of an accident may occur. This puts other vehicles on the road as well as our safety at risk. Dealer refuses to consider the fix without payment.

Power steering failure while driving. I was told by NHTSA advisors that the recall had been repaired in 2017, but is still exhibiting recall symptoms. After turning vehicle off and restarting, it would drive fine for a couple minutes then start again with the power steering loss. Manufacturer states that the recall is repaired and I am responsible for additional repairs. My safety and others is at risk due to their negligence.

As I was driving down the interstate, I lost power steering once again. This is the 3rd time it has happened. It says there is no recall for my vehicle, and the dealerships keep saying that since it's not listed on the recall by the VIN, I would be responsible for the repairs. Who do I need to get in contact with to fix this issue?

The contact owns a 2015 GMC Canyon. The contact stated while driving 35 MPH, the power steering and stabili-trac warning light illuminated and the vehicle lost motive power. The contact was able to pull over and waited until the vehicle cooled down. The contact restarted the vehicle and the vehicle started to operate normally; however, the warning messages reappeared. The vehicle was not taken to the dealer, but the dealer was contacted, and stated that the VIN was not included in NHTSA Campaign Number: 21V213000 (Steering). The manufacturer was not contacted. The failure mileage was 115,000.

The contact owns a 2015 GMC Canyon. The contact stated that while driving at various speeds, the vehicle lost power steering functionality with the ABS warning light intermittently illuminated. The dealer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 120,000.