2015 GMC Canyon

ENTERING ON TO RTE 50 (MY LEFT SIDE) IN MARYLAND, MY POWER STEERING AND STABILITY CONTROL LIGHTS ILLUMINATED AND BOTH FUNCTIONS STOPPED WORKING. I STRUGGLED TO PULL OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. I RESTARTED IT AND BOTH SYSTEMS APPEARED TO BE WORKING AND NO LIGHTS ILLUMINED. I DROVE FOR A FEW MILES TO GET HOME AND WHEN I MADE A RIGHT TURN THE POWER STEERING FAULT LIGHT WENT ON AND I LOST MY POWER STEERING AGAIN. I WAS VERY FORTUNATE THAT TRAFFIC WAS LIGHT AND I WAS NOT INVOLVED IN A COLLISION. HAD MY WIFE BEEN DRIVING I DO NOT KNOW THAT SHE WOULD HAVE BEEN AS FORTUNATE. IT WAS EXTREMELY DIFFICULT TO MANEUVER THE TRUCK SAFELY WITHOUT POWER STEERING

I PURCHASED THIS TRUCK 3 MONTHS AGO AND IT HAD AROUND 9000 MILES ON IT AT THE TIME OF THE INCIDENT. I WAS DRIVING AT AROUND 25 MPH WHEN I NOTICED SMOKE COMING FROM UNDER MY HOOD. I PULLED OVER, SHUT THE ENGINE OFF, AND POPPED THE HOOD. I OPENED THE HOOD AND NOTICED THE ENGINE WAS ON FIRE. OPENING THE HOOD JUST ENRAGED IT MORE. I SLAMMED THE HOOD SHUT, AND GOT TO A SAFE DISTANCE AND CALLED 911. WITHIN MINUTES THE TRUCK WAS ENGULFED IN FLAMES. AFTER THE FIRE WAS PUT OUT, THE FIREMEN SAID IT APPEARED TO HAVE STARTED IN THE VICINITY OF THE ALTERNATOR. THE BRACKET WAS MELTED OFF AND ALL THAT WAS LEFT OF THE ALTERNATOR WAS A BASKET OF COPPER. EVERYTHING MINUS THE BED WAS ON FIRE.

WHILE DRIVING ON A TWO LANE NARROW MOUNTAIN ROAD STAB/TRACK LIGHT ILLUMINATED AND POWER STEERING WENT OFF. PULLED OVER TO SIDE OF ROAD TO ASSESS THE SITUATION. TURNED IGNITION OFF AND WHEN I TURNED IT BACK ON PROBLEM WENT AWAY. NEXT DAY WHILE DRIVING ON A STRAIGHT ROAD SAME WARNING LIGHT INDICATION AND POWER STEERING FAILED. PUT TRANSMISSION IN NEUTRAL TURNED IGNITION OFF THEN BACK ON AND PROBLEM WENT AWAY. TOOK VEHICLE TO DEALER SEVERAL DAYS LATER FOR REPAIR. DEALER TOLD ME FOUR SOFTWARE UPDATES WERE INCORPORATED. PROBLEM OCCURRED AGAIN ABOUT FOUR WEEKS LATER WHILE DRIVING ON A STRAIGHT ROAD ABOUT A HALF HOUR AFTER ENCOUNTERING A MODERATE RAIN SQUALL. RETURNED VEHICLE TO DEALER THREE WEEKS AGO AND THEY STILL HAVE THE VEHICLE IN THEIR SHOP. I HAVE RECEIVED NO INFORMATION AS TO THE STATUS OF THE REPAIR EFFORT. I CONSIDER THIS PHENOMENA EXTREMELY DANGEROUS. I AM 6'3" AND WEIGH 250 POUNDS. WHEN THE POWER STEERING FAILS IT IS ALL I CAN DO TO KEEP THE VEHICLE UNDER CONTROL.

TRANSMISSION DOES NOT DOWN SHIFT AT SPEEDS BETWEEN 27 MPH AND 40 MPH, AT 30 MPH YOU HAVE TO PUT PEDAL TO THE FLOOR THEN IT WILL SHIFT AND TACHOMETER GOES AROUND 4000 AND TAKES OFF LIKE A DRAGSTER .WATCH OUT FOR THE GUY IN FRONT OF YOU! NOW HIT THE BRAKES, REAL CUTE . DEALER TESTED SAID YES IT DOES IT BUT WE NEED A TSB BEFORE WE CAN DO ANYTHING CALLED GMC THEY SAID FILE A COMPLAINT WITH NHTSA THAT I THINK IS PRETTY CUTE ALSO $ 38000 AND YOUR TOLD TO FILE A COMPLAINT . @CARCOMPLAINTS.COM PEOPLE ALREADY THERE COMPLAINING ALSO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

1. PURCHASED THIS VEHICLE NEW FORM DEALERSHIP. 2. ON DATE I LISTED WHILE DRIVING A STRAIGHT RURAL ROAD (ABOUT 15 MINUTES OF DRIVING) THE "SERVICE" INDICATOR LIGHT CAME ON WITH MESSAGE STATING THAT POWER STEERING WAS NOT WORKING, ALONG WITH SEVERAL OTHER INDICATOR LIGHTS- TIRE PRESSURE/TRACTION CONTROL??? 3. MY CONCERN- IF YOU ARE GOING STRAIGHT CAR/TRUCK CAN BE STEERED WITH EFFORT. IT BECOMES ALMOST IMPOSSIBLE FOR ME (6'0" 180 LBS) TO STEER WHEN TURNING OR MANEUVERING. I HOPE THE DANGER IS APPARENT TO YOU FROM WHAT I HAVE STATED. WHEN I GOT TO MY DESTINATION (DROVE SLOW AND VERY CONTROLLED ON RURAL ROADS, 15 MINUTES) I DID SOME ERRANDS WITH THE PLAN TO GET THE TRUCK IN FOR SERVICE. WHEN I CAME OUT TO LEAVE, STARTED TRUCK- EVERYTHING WAS BACK TO NORMAL- LIKE NOTHING EVER HAPPENED. 4. TODAY, JUNE 26, OUT DOING ERRANDS- SAME SCENARIO OCCURRED- NO WARNING EXCEPT FOR "SERVICE" INDICATOR IN MIDDLE OF MY DRIVE- NO POWER STEERING. AGAIN- VERY DIFFICULT TO STEER AND MANEUVER. EVERYTHING IS FINE, BACK TO NORMAL, WHEN I STOPPED AND RE-STARTED THE TRUCK. 5. GMC SAID THEIR POWER STEERING IS NEW ON THE THIS VEHICLE- "ELECTRONIC" NO BELT, ETC. 6. ALMOST SEEMS LIKE A COMPUTER ISSUE, LIKE A RE-BOOT ON THE SYSTEM, WHEN THE ENGINE IS TURNED OFF AND THEN RE-STARTED. 7. IF THIS SITUATION WOULD OCCUR TO OTHERS- PEOPLE COULD DIE AS THE RESULT OF ACCIDENTS. PLEASE CHECK INTO THIS AND SEE IF THERE MAY BE A PROBLEM WITH THE ELECTRONIC STEERING/COMPUTER ON THE GMC CANYON CHEVROLET COLORADO. UPDATED 10/31/2017*CN

ALMOST IMMEDIATELY AFTER INITIAL START OF VEHICLE, SHIFTED FROM PARK TO REVERSE AND WHILE BACKING OUT OF GARAGE, A MESSAGE APPEARED IN THE DRIVER INFORMATION CENTER (DIC) THAT READ: "SERVICE, BRAKE ASSIST, DISMISS" - A FEW MINUTES LATER RECEIVED TWO EMAILS FROM ONSTAR WHICH READ: AN ISSUE WITH THE ANTILOCK BRAKING SYSTEM IN YOUR 2015 GMC CANYON CREW CAB HAS BEEN DETECTED. AN ISSUE WITH THE STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2015 GMC CANYON CREW CAB HAS BEEN DETECTED. SUBSEQUENTLY, VISITED SELLING DEALERSHIP AND THEY CHECKED FUSE IN RELATION TO TSB # PB-14669, NHTSA ID # 10056603. DEALERSHIP FOUND 30 AMP FUSE TO ALREADY BE IN PLACE. CLEARED TROUBLE CODE, BUT IT HAS SINCE DISPLAYED SEVERAL TIMES IN THE DIC. CONTINUE TO RECEIVE SEVERAL EMAILS FROM ONSTAR WITH SUBJECT LINE OF "ONSTAR VEHICLE HEALTH ALERT NOTIFICATION FOR YOUR 2015 GMC CANYON CREW CAB" - ONSTAR HAS ADVISED THAT THESE ARE "FALSE EMAIL ALERTS" AND THAT GENERAL MOTORS IS WORKING ON A FIX FOR THIS PROBLEM, BUT NO UPDATE OR FIX IS AVAILABLE AT THIS TIME. NO ESTIMATED DATE OF RESOLUTION, AND UNKNOWN EXACTLY HOW SERIOUS THIS APPARENT SAFETY ISSUE MIGHT BE. *TR

STEERING WHEEL RATTLES AND IS DISTRACTING TO DRIVER. TOOK TO DEALERSHIP AND MANUFACTURER IS AWARE OF THE PROBLEM WITH NO CURRENT SOLUTION AS OF 4/27/15. I HAVE TO DRIVE WITH MY HAND PRESSING DOWN ON THE STEERING WHEEL AIRBAG COVER/HORN TO PREVENT THE RATTLE. THE PROBLEM STARTED WITHIN A WEEK OF BUYING THE VEHICLE. (A 2015 GMC CANYON SLE LONG BED 4X2) DRIVING WITH A DISTRACTING NOISE IN THE VEHICLE CAN BE DANGEROUS AND PRESSING YOUR HAND OVER THE AIRBAG COVER IS ALSO DANGEROUS IF THE AIRBAG DEPLOYS. *TR

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE FAILURE OCCURRED BECAUSE THE BATTERY WAS NOT FULLY CHARGED. LATER, WHILE DRIVING THE VEHICLE, THE CONTACT INDICATED THAT THE BATTERY SAVER LIGHT ILLUMINATED. AFTER PARKING THE VEHICLE, FLAMES WERE NOTICED UNDER THE HOOD APPROXIMATELY 45 MINUTES LATER. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 590.