2015 GMC Canyon

MY POWER STEERING/STABILITRAK WILL RANDOMLY "FAIL" I WILL BE DRIVING ALONG AT NORMAL SPEEDS AND AN ALERT MESSAGE WILL POP-UP ON MY DASH THAT SAYS "POWER STEERING FAILURE" AND "STABILITRAK ERROR" AND MY VEHICLE INSTANTLY LOOSES ALL POWER STEERING. MY TRUCK IS CURRENTLY AT THE GMC DEALERSHIP AND I HAVE STARTED A CLAIM WITH GENERAL MOTORS. THE ENTIRE REPAIR IS GOING TO COST $2,330 AND GM IS SAYING THEY WILL ONLY COVER $350 OF THE REPAIR, AND I WILL BE RESPONSIBLE FOR COVERING THE REMAINING $1,980. I HAVE SEEN ONLINE WHERE A LOT OF THESE TRUCKS ARE HAVING THIS PROBLEM, I THINK GM NEEDS TO DO SOMETHING ABOUT THIS.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED A FEW SECONDS BEFORE THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. TEMECULA VALLEY BUICK GMC (27420 YNEZ RD, TEMECULA, CA 92591, (951) 216-2260) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WHILE DRIVING WITH A PASSENGER I LOSS ALL POWER STEERING AND HAD TO STRUGGLE TO MAINTAIN CONTROL AT 45 MPH ON A STATE ROAD . THIS HAS HAPPEN BEFORE AND HAD BEEN ADDRESS AT THE DEALER WAS LEAD TO BELIEVE THAT IT WAS A REPROGRAM . I AM IN FEAR OF DRIVING THIS AND HAVE A UNEXPECTED LOSS OF CONTROL . WILL BE DROPPING IT OFF TONIGHT TO A DEALER AND WILL DEMAND THIS TO BE FIXED .

WHILE DRIVING AT 60 MPH THERE WAS A SUDDEN COMPLETE LOSS OF POWER STEERING WHILE ON A CURVE WHERE I ALMOST WENT HEAD ON INTO ANOTHER VEHICLE. THE CONTROL PANEL LIT UP WITH CHECK POWER STEERING AND STABILTRAC. POWER STEERING WILL COME BACK IF I TURN THE VEHICLE OFF AND THEN BACK ON SEVERAL TIMES. THIS HAS OCCURED AT LEAST 10 TIMES, AND GMC HASN'T INCLUDED MY VEHICLE IN THE RECALL. THIS IS A VERY DANGEROUS FAULT IN THE VEHICLE MANUFACTURING!!

WHILE DRIVING ACROSS PARKING LOT AT 8 MPH, VEHICLE LOST POWER STEERING CONTROL WITHOUT WARNING. ENGINE AND OTHER ELECTRONICS CONTINUED TO OPERATE, HOWEVER VEHICLE POWER STEERING AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. I STOPPED VEHICLE, TURNED OFF IGNITION, AND RESTARTED, POWER STEERING AND TRACTION CONTROL LIGHTS WENT OFF AND VEHICLE RETURNED TO NORMAL OPERATION. THIS ALSO OCCURRED ABOUT 2 WEEKS AGO, IN HEAVY TRAFFIC WHEN I WAS GOING ABOUT 10MPH, ALL POWER STEERING ASSIST SUDDENLY DISAPPEARED, AGAIN UPON SHUT DOWN AND RESTART, ALL RETURNED TO NORMAL. I INITIALLY THOUGHT THE ENGINE DIED. VEHICLE HAS 94K MILES.

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING WARNING LIGHT, STABILI TRAC WARNING LIGHT AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT PULLED OVER, TURNED OFF AND THEN TURNED ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO REICHARD BUICK GMC LOCATED AT (161 SALEM AVE, DAYTON, OH 45406), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

WHILE I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 60 MPH, THE POWER STEERING STOPPED WORKING, TWO WARNING LIGHTS LIT UP AND RECEIVED TWO SERVICE MESSAGES ON THE SCREEN, ONE RELATING TO THE POWER STEERING THE OTHER RELATING TO THE STABILITRAK. FORTUNATELY, THE STRETCH OF HIGHWAY WAS A STRAIGHT DRIVE, NO TURNS, AT THE TIME THIS HAPPENED. AFTER TURNING OFF THE VEHICLE AND THEN RESTARTING, THE POWER STEERING RETURNED TO NORMAL OPERATION AND WOULD WORK FOR SOME PERIOD OF TIME, BUT WOULD THEN WOULD STOP WORKING WITHOUT ANY NOTICE. THIS HAS HAPPENED 3 TIMES IN THE LAST 75 MILES THAT I HAVE DRIVEN. THE TRUCK HAS ONLY BEEN DRIVEN A TOTAL OF 54,000 MILES. GIVEN THAT THIS HAPPENED MULTIPLE TIMES, I HAVE STOPPED DRIVING THE VEHICLE. IT IS NOW WITH A GMC DEALER WAITING TO BE REPAIRED. THE SYMPTOMS OF MY PROBLEM SEEM TO BE VERY SIMILAR TO THE ODI INVESTIGATION RQ 19-001 WHEN I SEARCHED FOR GMC CANYON POWER STEERING ISSUES.

MY POWER STEERING STOPPED WORKING WHILE DRIVING AROUND A CURVE AT APPROXIMATELY 35 MPH. FORTUNATELY, I WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND STOP BY APPLYING SIGNIFICANT PHYSICAL FORCE TO THE STEERING WHEEL. THE INSTRUMENT PANEL DISPLAYED TWO WARNINGS. THE FIRST INDICATED THE POWER STEERING SYSTEM REQUIRED SERVICE AND THE SECOND INDICATED THE TRACTION CONTROL SYSTEM REQUIRED SERVICE. I THEN TURNED THE IGNITION OFF AND THEN RESTARTED THE VEHICLE. THE POWER STEERING AND TRACTION CONTROL WARNINGS WERE NO LONGER PRESENT AND THE POWER STEERING WAS AGAIN FUNCTIONAL. I THEN CONTACTED THE DEALER AND ARRANGED FOR THEM TO DIAGNOSE THE PROBLEMS THE FOLLOWING MORNING. THEIR SERVICE RECORD INDICATED A CODE C0545 (STEERING TORQUE SENSOR CORRUPT) HAD BEEN LOGGED. THEY CLEARED THE ERROR CODE AND INDICATED THEY COULD NOT FIND ANYTHING ELSE WRONG. THE SERVICE RECORD ALSO STATED THAT "IF THE ISSUE REOCCURS, ADVISED ON STEERING GEAR $1800.00". I PICKED UP THE VEHICLE THAT AFTERNOON AND ONCE AGAIN EXPERIENCED THE SAME ISSUE AT APPROXIMATELY 65 MPH WHILE ON THE WAY HOME. AS BEFORE, I PULLED OFF TO THE SIDE OF ROAD, TURNED OFF THE IGNITION, RESTARTED THE VEHICLE AND DROVE THE REST OF THE WAY HOME WITHOUT FURTHER INCIDENT.

LOW SPEED BRAKING BECOMES DIFFICULT AS RESISTANCE IN THE PEDAL MAKES IT DIFFICULT TO STOP THE VEHICLE WHEN IN MOTION AT LOWER SPEEDS. THE VEHICLE ALSO LEAKS FLUID. DEALERSHIP INFORMS ME THE VACUUM PUMP HAS A LEAK WHICH MAY BE CAUSING THIS ISSUE AND THE LEAK. VEHICLE HAS BEEN LEAKING FLUID, AN OIL OR OIL LIKE SUBSTANCE FOR ABOUT 10 MONTHS.