2015 GMC Canyon

TL* THE CONTACT OWNS A 2015 GMC CANYON. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE POWER STEERING STABILITY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MCGRATH BUICK GMC CADILLAC, 1040 N CENTER POINT RD, HIAWATHA, IA 52233) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,608.

2015 GMC CANYON CREW CAN 4 WD HAS INTERMITTENTLY HAD POWER STEERING FAIL. MY WIFE HAS ALMOST WRECKED TWICE DUE TO NOT BEING ABLE TO STEER VEHICLE. CALLED DEALER & WAS TOLLS " IT'S NOT SAFETY ISSUE NOR IS IT COVERED UNDER WARRANTY. WIFE WAS DRIVING ON FREEWAY AT @ 65-70 MPH ON ALL 6 TIMES THIS HAS HAPPENED. WITH CRUISE CONTROL ON & SUDDENLY LIGHTS COME ON THE DASH & IT BECOMES VERY DIFFICULT TO TURN THE VEHICLE, MAKING IT VERY UNSAFE FOR ANYONE TO DRIVE ESPECIALLY IF YOU DON'T HAVE GREAT STRENGTH TO TURN WHEEL.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING 30 MPH, THE POWER STEERING BECAME VERY DIFFICULT TO TURN LEFT OR RIGHT. THE POWER STEERING AND STABILITRACK WARNING INDICATORS ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE BACK HOME NORMALLY. THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (MCELVEEN BUICK GMC, 117 FARMINGTON RD, SUMMERVILLE, SC 29483) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-636-2273 AND STATED THAT THEY WOULD HAVE THE SENIOR ADVISOR LOOK INTO THE CASE INFORM THE CONTACT BY 5:00 PM ON 9/28/17. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX] AND ASKED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 38,817. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I HAVE A 2015 GMC CANYON WITH 54700 MILES ON IT. ON OCCASION, WHILE DRIVING, THE VEHICLE BEEPS AND DISPLAYS A MESSAGE "STEERING MALFUNCTION ..." AT WHICH POINT THE STEERING ASSIST STOPS WORKING. THE VEHICLE CAN STILL BE STEERED BUT IT TAKES BOTH HANDS AND A LOT OF EFFORT TO TURN THE WHEELS, ESPECIALLY AT SLOW SPEEDS. PROBLEM APPEARS TO HAPPEN MOSTLY WHEN DRIVING ON STRAIGHT OR GENTLE CURVED ROADS. SHUTTING OFF THE ENGINE AND LETTING THE SYSTEM "REST" FOR 5+ MINUTES ALLOWS THE POWER ASSIST STEER TO RESET AND START WORKING AGAIN, UNTIL THE NEXT FAILURE. RECENTLY HAD THE DEALER REINSTALL THE STEERING SOFTWARE TO SEE IF THAT HAD ANY IMPACT. WORKED GOOD FOR A FEW DAYS BUT THE ISSUE RETURNED AFTER SEVERAL DAYS.

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING FAILED AND THE POWER STEERING AND STABILITY WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (SHARRETT BUICK GMC, LOCATED AT 10312 AUTO PL HAGERSTOWN, MD 21740). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-3174680341. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 44,000.

THE POWER STEERING ASSIST HAS SHUT DOWN THREE TIMES MAKING IT VERY HARD TO STIR. THIS LAST TIME IT HAPPEN I WAS IN HEAVY TRAFFIC AND ALMOST WRECKED. MY WIFE IS 4'11" AND 95 POUNDS AND IS SCARED TO DRIVE THE TRUCK. I AM TOO NOW SINCE THE EVENT YESTERDAY. THE TRUCK WAS TAKEN TO THE DEALER FOR THE THIRD TIME YESTERDAY WHICH I WAS CLOSE TO WHEN IT HAPPENED YESTERDAY. I DRIVE IT WITHOUT THE POWER ASSIST TO MAKE SURE THEY UNDERSTAND HOW HARD IT IS TO DRIVE. IT WAS IN THE DEALER 3 OR 4 WEEKS AGO FOR A RECALL FOR THIS PROBLEM. AFTER 3 TIMES I NOR MY WIFE WANT TO DRIVE THE TRUCK AGAIN. IF IT KEEPS HAPPENING WE WILL EVENTUALLY WRECK. THE TRUCK HAS ONLY APPROXIMATELY 16,000 MILES ON IT.

THE POWER STEERING ON MY 2015 GMC CANYON HAS FAILED REPEATEDLY WHILE DRIVING IN DIFFERENT ROAD CONDITIONS. IN ONE CASE, I WAS GOING STRAIGHT ON A SURFACE STREET AT LOW SPEED. HOWEVER, IN ANOTHER I WAS CORNERING THROUGH A HIGHWAY OFF-RAMP AT APPROXIMATELY 45 MPH. WHEN THE POWER STEERING FAILS, THERE IS A WARNING CHIME AND THE POWER STEERING AND STABILITY CONTROL WARNING LIGHTS ACTIVATE SIMULTANEOUSLY. IT BECOMES EXTREMELY CHALLENGING TO STEER, AND IN THE CASE OF CORNERING AT SPEED THE VEHICLE PULLS IN THE OPPOSITE DIRECTION OF THE TURN [IE, IT PULLS TOWARDS DANGER]. PULLING OVER AND RESTARTING THE VEHICLE HAS 'SOLVED' THE PROBLEM EACH TIME, ALBEIT TEMPORARILY. I TOOK THE VEHICLE TO A GM DEALER TO GET FIXED, BUT THEY COULD NOT FIND ANY RELATED MECHANICAL ISSUES OR GM PROVIDED SW PATCHES THAT WOULD FIX THE PROBLEM. SO THE GM DEALER HAD ME LEAVE WITHOUT FIXING ANY OF THE UNDERLYING CONDITIONS THAT CAUSED THE POWER STEERING FAILURE. NEEDLESS TO SAY, THIS IS AN EXTREMELY DANGEROUS AND APPARENTLY WIDE-SPREAD ISSUE BASED ON THE NUMBER OF SIMILAR COMPLAINTS I HAVE READ.

WHILE DRIVING 70 MPH ON THE HIGHWAY, THE POWER STEERING SEIZED, THE WARNING LIGHT ILLUMINATED, AND A "VEHICLE SERVICING AND DRIVE CAREFULLY" MESSAGE WAS DISPLAYED AND A CHIME WAS HEARD. THE VEHICLE WAS VERY DIFFICULT TO STEER AND TURN. THE VEHICLE WAS STOPPED TURNED OFF, RESTARTED AND DROVE TO DEALER WITHOUT ISSUES. I SEE THAT OTHER OWNERS HAVE EXPERIENCED THIS SAME ISSUE. IT IS ONLY A MATTER OF TIME BEFORE THIS ISSUE CAUSES AN ACCIDENT..

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED, THE WARNING LIGHT ILLUMINATED, AND A "VEHICLE SERVICING AND DRIVE CAREFULLY" CHIME WAS HEARD. THE VEHICLE WAS VERY DIFFICULT TO STEER AND TURN. WITHOUT POWER STEERING ASSIST THE CONTACT PARKED THE VEHICLE AND, AFTER A FEW HOURS, RESTARTED AND DROVE THE VEHICLE WITHOUT ISSUES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. ...UPDATED 02/08/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE POWER STEERING ASSEMBLY WAS REPLACED AND THE POWER STEERING CONTROL MODULE WAS REPROGRAMMED.*JS

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 60 TO 65 MPH ON A FOUR LANE DIVIDED HIGHWAY WITH THE CRUISE CONTROL ACTIVATED, THE POWER STEERING FAILED. THE VEHICLE WAS PULLED OVER TO THE SHOULDER, TURNED OFF, AND RESTARTED. THE POWER STEERING PINION, GEAR, AND ELECTRONIC BRAKE CONTROL MODULE WERE ALL REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,458.